What our clients think of us!

Fast, no soap and thorough

Fast drying & great results.

Carpets were cleaned without leaving harsh smell. However faulty equipment that had to be repaired over and over caused the job to be much longer than expected. We would have preferred the truck was well stocked with properly working equipment.. The phone call was made for a new part but took several hours to arrive. The techs had to utilize most of the time duct taping the whips for the vent cleaning.

Made the old carpets look (and smell) mew again! Thanks

Prompt, thorough, and friendly

service personnel great

Do not know much about product but service was very good.

Competent and knowledgeable reps that provide service. Carpet always seems clean

Much better and deeper clean than Stanley steamer Carpet stays softer professional crew

You use green products!

Got the carpet a lot cleaner than I thought possible. Very happy with the results. Thanks for great job.

I am very pleased with the results but feel you are over-priced. I ended up paying $50 over the quote on the phone.

Professional people, dries quickly, best cleaning of carpet in years

Your workers were clean, quick and knowledgeable.
They did a great job making an old carpet look good.

I LOVE Zeroez! My carpets are soft, clean and look like new. No chemical smells, no perfumy smells. The technicians were polite and helpful. They listened to my concerns and took care of my home like it was their own. I recommend Zeroez to all my friends and family.

Everything was better than I expected! I only wish I had used zerorez sooner!

The tile and carpet cleaned up so nicely. The technician Matt was wonderful he took so much pride in downdraft a good job.

No chemicals

Technician Eric was very professional and helpful!

Friendly, informative, thorough, effective equipment (especially the carpet brush).

Outstanding technicians professional, courteous and provided a great service.

Very friendly and great work!

Maybe it’s just mybreally old carpet. Three spots did not come up. They are small. I’ll tackle them myself

Eric was VERY polite and courteous. He was on time and efficient. The carpets looked great. The improvement was very noticeable.

We had several stains that came right out. The carpet dried very quickly, in less than 8 hours. Techicians were were professional and friendly. They took extra precautions to protect furniture that the hose might have scratched. We will use Zerorez again

The technician was great and very competent. My carpets are clean and beautiful. service was wonderful

The technicians were very patient and helpful.

We appreciated the level of professionalism from the technician. He was cordial, got right to work and sensitive about doing a good job. The carpet looks great! Thank you!

My frustration was from the fact that while our technican was very professional and nice, he’s had to come out a 2nd time to fix some spots in the carpet that he either said was taken care of the first time or that he caused with his cleaning solution. The things he caused with the cleaning solution left hard blue like balls in our carpet which he now says he can’t get out and has advised us to use scissors to remove. Sorry but that’s unacceptable. We’ve continued to find more hard spots we didn’t have the first time and will most likely be calling for a 3rd visit.

Though your company reconciled me on this next frustration to an extent, it still bothers me. I was quoted a certain price over the phone, made it very clear where certain rooms and areas needed to be treated for urination, and I was charged over $100 more than what I was told over the phone. Ironically, this seems to be a very common themed complaint among others who have left online reviews.

The customer service and acknowledgement of error has been very appreciated, but the overall experience given everything listed above is why the score is where it is.

Everything looks very nice after it's done. There isn't a wet carpet smell after!