Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33497 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 28, 2017 — Rated 10 out of 10 by L.H. Zerorez Salt Lake City
What do you like about our products and services?

I love the healthy and sustainable materials Zerorez uses and have always been happy with the technicians who come - especially when they give me advice on how to take care of my carpets.

Report a concern   December 28, 2017 — Rated 8 out of 10 by S.M. Zerorez Salt Lake City
What could we do to improve?

?

Report a concern   December 27, 2017 — Rated 10 out of 10 by M.D. Zerorez Salt Lake City
What do you like about our products and services?

Good price fast seri ice cleaned well

Report a concern   December 26, 2017 — Rated 10 out of 10 by S.L. Zerorez Salt Lake City
What do you like about our products and services?

Fast, efficient, and my house looks great.

Report a concern   December 26, 2017 — Rated 9 out of 10 by L.R. Zerorez Salt Lake City
What do you like about our products and services?

Evan was terrific and explained everything he was doing to me.

Report a concern   December 26, 2017 — Rated 1 out of 10 by J.A.S. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I had to go over spots myself to get them clean. Dirt collected in the corners were not taken care of. They broke a small light outside which they promised to replace...This hasn't been done as yet.

Felt the job they did was not thorough. Spots which I worked on after they left, finally came out.

Just very disappointed.

Report a concern   December 25, 2017 — Rated 10 out of 10 by L.E. Zerorez Salt Lake City
What do you like about our products and services?

The technician was gentle and lovely and kind he did a beautiful job every were really pleased

Report a concern   December 24, 2017 — Rated 5 out of 10 by A.O. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

We weren’t overwhelmed at all with your company. We had to have our carpets done twice. Even the second time there are still spots that are much more prevalent. I would like a partial refund.

Report a concern   December 24, 2017 — Rated 10 out of 10 by K.R. Zerorez Salt Lake City
What do you like about our products and services?

I like that there is no shampoo used and residue left behind. The short dry time was amazing.

Report a concern   December 22, 2017 — Rated 7 out of 10 by D.M. Zerorez Salt Lake City
What could we do to improve?

No additional input.

Report a concern   December 22, 2017 — Rated 10 out of 10 by L.S. Zerorez Salt Lake City
What do you like about our products and services?

Cleaned my terribly soiled
Carpet to almost new. I was totally shocked how clean the carpets are-I thought we'd need to re carpet!

Report a concern   December 22, 2017 — Rated 10 out of 10 by K.L. Zerorez Salt Lake City
What do you like about our products and services?

Carpet looks great, service was fast, and technician was very nice.

Report a concern   December 22, 2017 — Rated 10 out of 10 by P.J. Zerorez Salt Lake City
What do you like about our products and services?

Good service and the carpets came clean.
Would you re-email or send me a receipt The first time didn't work..

Report a concern   December 22, 2017 — Rated 10 out of 10 by J.L. Zerorez Salt Lake City
What do you like about our products and services?

It was awesome in every way! Love the techs and results!

Report a concern   December 21, 2017 — Rated 8 out of 10 by A.C. Zerorez Salt Lake City
What could we do to improve?

My carpets were so wet I thought they would be damp not soaked so it took a little longer to dry then what I was told other then that everything was great

Report a concern   December 21, 2017 — Rated 10 out of 10 by C.A.H.B. Zerorez Salt Lake City
What do you like about our products and services?

Great service, great results. Well done as always.

Report a concern   December 21, 2017 — Rated 10 out of 10 by M.K. Zerorez Salt Lake City
What do you like about our products and services?

The cleaning process doesn't use regular detergents.

Report a concern   December 21, 2017 — Rated 10 out of 10 by G.F. Zerorez Salt Lake City
What do you like about our products and services?

Communicates, quality service, promised follow through, friendly and knowledgeable technician

Report a concern   December 21, 2017 — Rated 0 out of 10 by B.A. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Technician smelled terribly like smoke. And cleaning my ducts led to time of dust throughout my house- terribly messy procedure that I was not pre- told about.

Report a concern   December 21, 2017 — Rated 0 out of 10 by A.C. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Customer service was good but your products failed. My house still smells and there are still more stains on the carpet once it completely dried. Unfortunately, I spent a lot of money and now cannot afford to do anything about it. I don't think I will be a returning customer. Very disappointed...

Report a concern   December 21, 2017 — Rated 10 out of 10 by W.P. Zerorez Salt Lake City
What do you like about our products and services?

He did a beautiful job, and came back to clean a missed spot when I called. Price was good, too!

Report a concern   December 21, 2017 — Rated 10 out of 10 by P.W. Zerorez Salt Lake City
What do you like about our products and services?

The work is really good, and the workers are even better!

Report a concern   December 21, 2017 — Rated 10 out of 10 by T.S. Zerorez Salt Lake City
What do you like about our products and services?

Carpet looks great and technician was friendly and very helpful. He found us a ‘special’ deal since our hall wasn’t very long. Appreciate that very much!

Report a concern   December 21, 2017 — Rated 8 out of 10 by M.J.V. Zerorez Salt Lake City
What could we do to improve?

Your coupon said 99 I ended up spending 145 for same amount of square footage

Report a concern   December 21, 2017 — Rated 10 out of 10 by R.K. Zerorez Salt Lake City
What do you like about our products and services?

My carpet looked like new, after Zerorez cleaned them. Very impressed with the job they did.

Report a concern   December 20, 2017 — Rated 0 out of 10 by C.Y. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Your urine cleaning is not guaranteed.

Report a concern   December 20, 2017 — Rated 10 out of 10 by P.D. Zerorez Salt Lake City
What do you like about our products and services?

The tech. was very good and committed to get my couches cleaned. He was very helpfully and he knew his job.

Report a concern   December 20, 2017 — Rated 10 out of 10 by L.P. Zerorez Salt Lake City
What do you like about our products and services?

When I’ve used your services the technician is always very professional. They arrive on time, they discuss your wants thoroughly. They ask you if you’re satisfied. Richard was a great technician.

Report a concern   December 20, 2017 — Rated 10 out of 10 by B.G. Zerorez Salt Lake City
What do you like about our products and services?

very good work.very polite.we will have our carpets done next.

Report a concern   December 20, 2017 — Rated 10 out of 10 by B.G. Zerorez Salt Lake City
What do you like about our products and services?

Your product is superior to those other. companies. It’s the service that will win you over.


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