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based on 33494 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was pleased with the professional and friendly service. Carpet looks spectacular!
How nice everything looks when you’re done
Zerorez removed some just ordinary dirt that I didn’t know could be removed. We had some dirty paths from walking in from the garage into the hall and they were able to make it look like new! We loved our technician and will be able to keep our carpet for several more years! Thanks
Our carpets always look so good after Zerorez has cleaned them and they stay looking good longer than when I've used other companies. They also dry more quickly.
The fellows were punctual, polite and informative. They came to my home st the beginning of the timeframe I requested. They did a great job!
The technician was thorough and even moved some items out of the way for me. The carpet looks great and it was dry by the time we went to bed--he came about 1:30. He also advised me to clean my wood kitchen floor with vinegar and water instead of my regular cleaner, which he said left a residue which could be tracked onto the carpet. I have used Zerorez for several years and have always been satisfied.
No other company has cleaned our carpets in the last 20 years. We love the efficiency of the scheduling, the notification of the time of arrival and the updates regarding when the technician will arrive. We appreciate the care they take of the furniture, the walls and the floors in our home while cleaning the carpets. When they leave, the carpet is clean and it stays that way. Nothing left behind to attract dirt.
Excellent service, results and value
Zerorez did a great job cleaning my carpets and couch. I will definitely use them again.
Clean water and no residue
First technician did not do a proper job on the entire house. The second one the a fantastic job.
clean, efficient and quick..
Feels nice to walk on my carpet again
We are very happy with customer service and the work is always well done.
The technician was very friendly and helpful. This is the third time we call Zerorez to clean our carpets. Also, they did an excellent job cleaning our car last year.
My carpets are so clean! They were wet longer than I expected. Thanks for the great looking cleaned carpets.
Not happy with the results. Did not clean very well.
Clean up afterwards. It seemed the tech was a little to fast at cleaning the carpets.
My carpets look amazing. Process was quick and price was reasonable. Will definitely use them again. Thanks Zerorez
Carpets like new with no residue!
Everything about , your services and your tecs who do thework are so greatyour entire staff.com
The carpet cleaners that came were very cordial and helpful. My carpet always looks great after its finished and stays that way for a long period of time.
Good service, honest evaluation of areas that needed cleaning. Very professional.
You do what you say
Dependable trustworthy techs
Good results
carpets have not looked this good for years. couch and love seat also cleaned, everything looks great and smells great without any heavy perfumes or residues. very impressed with the technicians, they provided me with quote and information about the process before they started, they worked hard and had me take a look at the results as they progressed to see if i was happy.
all together the process from my phone call to zerorez until job was done was great. i found the on line videos about their process very helpful as well. i highly recommend zerorez. First name removed in salt lake city.
Friendly, efficient service.
The way the guy who cleaned my carpets and grout came in, got to work and didn't stop until it was done. While he was working, he was sweating and putting everything he had into the job at hand.
I had hoped the carpet would look better than it did when he finished but that's not the fault of the technician. My rugs have been abused for years and this was my way of evaluating whether to proceed with new carpeting, which I will most likely do in the next few months. He cleaned the carpets as well as they could possibly be cleaned. The grout he scrubbed looks outstanding!
The communication with your service department and a woman named Sara, was also a very pleasant experience. Well versed, polite and helpful, these employees are the hallmark of your company.
I believe these people are the backbone of what I hope will be a very successful business for you.
Made it easy to schedule appointment. I felt comfortable with the technician who came to my home. He did a great job on carpets and shower.
The work was done quickly and efficiently. The worker's attitude was kind and helpful.
The technician was courteous and professional. The price to clean my carpet was fair and carpet looks great.
Very kind technician and great price. My carpets look brand new!