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based on 33424 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Efficient friendly service.
Your tech was amazing!
The person that did my carpet this time was the very best that we had ever had. He was polite, careful and the carpet looks better than ever.
Ben did a great job took the time do do it right and was easy to work with very good job
Thorough and communicative
Don't understand being charged $25 for a service fee when the carpet cleaners were already coming to fix a clean up job they botched previously. Since they were already coming I had them also clean our stairs and we had agreed on $100, which was fair. But right before leaving, they said they had to assess a $25 service charge on top of the $100 ... I think that is ridiculous.
Informative, through in cleaning areas, and very friendly customer focused. Areas looked really good when done and tried.
Easy to schedule, kid was nice, but apparently there were supposed to be 2 guys on the job and we just had one, so my husband did as much as he could to help him. I think in that case, it may be wise to reach out and see if anyone wants to reschedule, let them know it will take longer, or give the 1 guy more time between jobs... he did a fantastic job though!
With 3 dogs in the house, I've had Zerorez come out a few times. They've been so helpful in getting the "puppy" stains out of my new carpet and in giving me advice on how I can properly clean it up between their cleanings.
Clean
I like that your prices are reasonable
The technician was great to work with, very polite and good at his job, explained things to me and was out within 1 hour and a half give or take. Thank you
Our technician was very thorough and spent the necessary time on high traffic areas to make them look so much better!
CLEANING DONE W EFICIENCY AND PROFESSIONALISM. TX
Our service agent, DJ was professional and efficient!
I like the process. The split stream technology that you use to clean with that leaves No residue, but yet has a high enough ph tTo remove the dirt and staines
I couldn’t believe how quickly I could get an appointment and how fast your young man worked. He did a beautiful job and I will call you again.
I could quickly get an appointment online, your service people called about arriving early, the job was done quickly and done very well.
They were quick to schedule my cleaning, they came on time, & quickly cleaned my carpets. They look gr8 & were very reasonably priced.
I'm very happy with how clean my couches and chairs turned out.
I like that they don't use soaps and harsh chemicals and that it's "safe for people, pets, and the planet." They worked efficiently and professionally, and our carpet looked great when they finished.
She was pleasant, efficient and I love my clean house
Friendly service and smell was gone thank you
Carpet looks great. A trail of the cleaner liquid was left on my wood floor probably as he exited the house, but it didn't leave any damage. I just mopped it up.
Please send 2 carpet cleaners for a job
Isaac was my technician. I had had him the last time and requested that he come back. He did a thorough and fine job. He is also very respectful and polite
Your company does a great job cleaning my carpet. I like that there isn’t soap residue left behind because you don’t use soap. Carson did a great job cleaning my carpet.
very pleased with cleaning process...professional, courteous. early for appointment and suggested other services that might be helpful.
Fast service
The technician did a very good job
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