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based on 33421 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The work was great. Rep was informative and excellent at his work
Great service
They aren't soap
They come in and quickly clean and spit carpet, they inform before they clean what you total amount will be
I think I have already done this survey. But once again The carpet looks great and I'm very happy
I like having no residue in my carpet. I have always had very good customer service and I appreciate the guarantee on the cleaning. I have needed a follow up a couple of times and I’m grateful for the positive response I receive. Thank you!
You were great in all respects. Thanks!
Liked how the carpet looked and felt after finished.
I liked the guarantee of satisfaction. The 1st crew came out and didn't spend much time cleaning the carpets, but they were very helpful in applying protectant. The next day when the carpets were dried, I noticed that the carpets weren't clean. I called and a new employee arrived the next day. He was very kind and could see what I was referencing. He spent time getting the areas cleaned to my satisfaction, and I am very appreciative.
Your employee did a wonderful job on our carpet he took the time to do it right!
Everything went smoothly, the price was fair and we were happy with the results!
I like that it doesn’t leave my carpet soaked and dries quickly.
We've been using Zerorez for years and years for carpets and this last week we moved into a new home and had you come out to clean the house ventilation system. You techs were professional and did a great job explaining every step of the process. We'll keep utilizing your services for years to come. Thank you!
Well, the first time the carpets didn’t come very clean. I was disappointed in how they looked so I ran my little Bissell upright over them and just pulled out the dirtiest black water. Not happy
Soooo…..I got an email that said if it’s not the best then call. So I did. I talked to Liz who was super nice and she sent someone out to re-clean my carpets. DJ did an amazing job and the carpets look really good. I wasn’t expecting perfect because I knew they had some pretty worn traffic areas.
I’m just overall impressed with the customer service and DJ cleaning my carpets right the second time.
Easy to schedule. Friendly service team
Both techs were friendly and professional! They answered all my questions and gave information on what they were doing and why. They were great with my children talking with them/asking questions as well! They worked very quickly with little to nothing needed from me in order to clean our dryer vent and gave a detailed explanation on what I was being charged before having me sign. I also received a call from tech's to let me know they were on their way so I could be sure to be ready for them. Great experience all around.
The serviceman was friendly and efficient; he did an outstanding job!!!
Dries quickly.
It was well done with attention to detail. Very friendly but took care of business.
Leave a clean fresh carpet that last 6 plus months
You get the carpet clean
Price is high in my opinion
The technician Parker was polite and got to work and got the job done. Carpets look and feel great
We prefer and request Nathan to clean our carpets. He is excellent and takes pride in his work.
Carpets are look great and have a nice feel.
The technician was friendly and helpful. He did a wonderful job on my project.
Really cleaned up my high traffic areas.
Kind employee great quick service! Thank you 😊
Patty is amazing! She’s very thorough and makes sure that every spot is cleaned. I was surprised at how quickly it was done. We opened all of our windows to speed up the drying. Very nice!😊
On time, and professional, and they did a great job!

Surprised to get charged a $25 service charge???