Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33935 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 1, 2021 — Rated 10 out of 10 by J.V. Zerorez Salt Lake City
What do you like about our products and services?

The two fellows a cute her house for most excellent I think one was Allen and the other one was a tall fill that we’re hearing aids but they were the best they were helpful and full disclosure and they did a great job and thank you very much

Report a concern   January 1, 2021 — Rated 10 out of 10 by Whitney Shepherd Zerorez Salt Lake City
What do you like about our products and services?

Great job and very kind!

Report a concern   December 31, 2020 — Rated 10 out of 10 by R.R. Zerorez Salt Lake City
What do you like about our products and services?

Friendly, helpful tech

Report a concern   December 31, 2020 — Rated 10 out of 10 by C.C. Zerorez Salt Lake City
What do you like about our products and services?

Quick and efficient. Friendly employees.

Report a concern   December 31, 2020 — Rated 10 out of 10 by A.T. Zerorez Salt Lake City
What do you like about our products and services?

It’s the only carpet cleaning company we will use.

Report a concern   December 31, 2020 — Rated 10 out of 10 by B.L. Zerorez Salt Lake City
What do you like about our products and services?

Polite, thorough service. Prompt, clean, safe. Communicated well.

Report a concern   December 31, 2020 — Rated 10 out of 10 by E.M. Zerorez Salt Lake City
What do you like about our products and services?

Everyone we dealt with was very professional. The person who cleaned our carpet told us the options but was not pushy at all. The carpet came out great. All in all a very, very good experience.

Report a concern   December 31, 2020 — Rated 10 out of 10 by L.L. Zerorez Salt Lake City
What do you like about our products and services?

Prompt, no surprise costs, friendly technicians.

Report a concern   December 31, 2020 — Rated 6 out of 10 by D.J. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

My bedroom carpet is still dirty in the same spots as before cleaned.

I have always been extremely happy with the cleaning results from Zerorez. I used this company for years at my home in Nampa Idaho.

I have lived here just two years and this was the first Zerorez appointment for my bedroom carpets and stairway to be cleaned.

The stairway looks great, but not one of the bedroom carpets. Very disappointed this time.

Report a concern   December 31, 2020 — Rated 10 out of 10 by Megan Gainer Zerorez Salt Lake City
What do you like about our products and services?

Friendly, quick, did a great job

Report a concern   December 31, 2020 — Rated 9 out of 10 by C.R. Zerorez Salt Lake City
What do you like about our products and services?

Fast, professional, not oversoaked or sticky

Report a concern   December 31, 2020 — Rated 10 out of 10 by Scott Provost Zerorez Salt Lake City
What do you like about our products and services?

I love how clean my carpets feel now. They did such a great job and were so friendly and respectful. I would definitely use Zerorez again and again.

Report a concern   December 30, 2020 — Rated 10 out of 10 by Margaret Bartholomew Zerorez Salt Lake City
What do you like about our products and services?

I only use Zerorez for my business properties. They are quick, thorough, and professional. The cleaners are always cheerful. I love the protectorant and always use it on the livingroom. Tenants don't do a great job keeping it clean. There will be black marks that always clean right up.

Report a concern   December 30, 2020 — Rated 10 out of 10 by M.B. Zerorez Salt Lake City
What do you like about our products and services?

I only use Zerorez for my business properties. They are professional, quick and thorough. The carpets dry quickly. Recommend the protectorant. Tenants are not great as keeping the carpet clean. They always clean will each time.

Report a concern   December 30, 2020 — Rated 10 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

The young man who cleaned our carpets was hardworking, polite, used important safe guards (with Covid 19), and was delightful to interact with. He was a credit to your company and represents you well.

Report a concern   December 30, 2020 — Rated 10 out of 10 by R.M. Zerorez Salt Lake City
What do you like about our products and services?

Your team does a great job cleaning our carpet. No one can touch them when it comes to cleaning carpets. Thank you.

Report a concern   December 30, 2020 — Rated 0 out of 10 by T.T. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The bathroom floors weren’t fully cleaned, there is muddy water behind toilet and sink, you ca see where along the side of the toilet wasn’t even touched. Super unhappy!!!

Report a concern   December 30, 2020 — Rated 10 out of 10 by B.C. Zerorez Salt Lake City
What do you like about our products and services?

Dependable and competent. Polite and on time

Report a concern   December 30, 2020 — Rated 10 out of 10 by K.R. Zerorez Salt Lake City
What do you like about our products and services?

They work. And, if there's a little oops, there's the gotta love guarantee. Can't lose.

Report a concern   December 30, 2020 — Rated 10 out of 10 by M.S. Zerorez Salt Lake City
What do you like about our products and services?

Friendly and knowledgable workers.

Report a concern   December 30, 2020 — Rated 10 out of 10 by A.P.P. Zerorez Salt Lake City
What do you like about our products and services?

The gentleman was very kind He was on time.

Report a concern   December 30, 2020 — Rated 10 out of 10 by Doreen Lear Zerorez Salt Lake City
What do you like about our products and services?

I like your employees & mostly how clean they get our carpets!

Report a concern   December 30, 2020 — Rated 10 out of 10 by Kiki Speakman Zerorez Salt Lake City
What do you like about our products and services?

The tech was knowledgeable and enjoyed his job, which made it a pleasure. Worked hard, but stopped to answer any question I had.

Report a concern   December 29, 2020 — Rated 3 out of 10 by B.F. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I had my carpets and stairs cleaned in the morning. I left and was gone all day while it dried. I didn't notice until the next morning, but the employee that cleaned my carpets put two big deep scratches in my handrailwhen cleaning my stairs and didn't bother saying anything about it. The scratches are 6-8 inches long and are completely noticable.

Report a concern   December 29, 2020 — Rated 10 out of 10 by Jessica Keil Zerorez Salt Lake City
What do you like about our products and services?

The cleaning took much less time than I expected. They did a FANTASTIC job on my carpet and were able to get out the stains I was concerned about. The technicians were very professional, friendly, and thorough.

Report a concern   December 29, 2020 — Rated 10 out of 10 by K.M. Zerorez Salt Lake City
What do you like about our products and services?

It was quick and easy, guys were friendly. And carpets were clean.

Report a concern   December 29, 2020 — Rated 10 out of 10 by Chartell Glazier Zerorez Salt Lake City
What do you like about our products and services?

Very efficient and professionally cleaned. Quite pleased

Report a concern   December 29, 2020 — Rated 10 out of 10 by L.H. Zerorez Salt Lake City
What do you like about our products and services?

Communication is good and clear about arrival time. Cleaning is well done.

Report a concern   December 29, 2020 — Rated 8 out of 10 by M.N. Zerorez Salt Lake City
What could we do to improve?

Please call at least 20 min before arriving.

Report a concern   December 28, 2020 — Rated 10 out of 10 by A.D. Zerorez Salt Lake City
What do you like about our products and services?

After our first carpet treatment, the pet odor seemed to worsen. You guys were great to come back out and retreat our carpets at no charge. Though it still has some smell, the carpet does look much better. We will use you again in the future. Your customer service and tech was awesome. Thank you!


Privacy Policy