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based on 33720 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We had some stains that came mostly out, but some crusty carpet from an earlier accident still felt crusty after, I expected the cleaning to return the fluff. So maybe some rooms were given more attention than others during the cleaning-
The work your representative did on our carpets completely exceeded our expectations. Stains and dirt were removed that we thought were permanent. Thank you!
The house feels so clean after Zerorez carpet cleaning. Riley was amazing.
Our floors are clean, the technician was great, and we love that Zerorez has such a good, clean method for cleaning carpets, that our carpets still look great after 20 years! Thank you ZEROREZ!
Scrub harder,it doesn't look like anything was done,it looks the same as if nothing was done
I vacuum before they came to do the job and the only difference is we had to wait for it to dry
We like Zerorez's extraction method of cleaning carpets. The Technician was willing to reclean areas that were really dirty when asked without concern.
Professional, courteous, and they do what you ask.
Amazing! They were able to get out some spots i thought would never come out. And the high traffic areas which are matted from wear and tear were much improved and these carpets are 14 years old. I think we can put off replacing the carpets for quite awhile. I am so happy to have clean carpets for the holidays.
You are my speed dial number for a carpet cleaner. Believe me when I say I have tried so many carpet cleaners. Many times I can book for the next day which is essential for property managers. I can rely on you to do a professional job.
The employee we had the evening of 19 November was exceedingly thorough. More so than the others. The others were good but this one was great.
Came on time ....
Friendly and efficient
Both our carpets and upholstery look great!
Zerorez does a wonderful job!
I was very happy with the results. It has really made me feel so relieved to get up this morning and look at the wonderful job. It looks like new in spite of it being an old carpet! I had Conrad clean my recliner which I thought was hopeless. It look brand new! Conrad had worked hard! and it showed.
The process uses too much water and was not expecting the carpet to take as long to dry.
My second service was not as thorough and careful as the first, but the carpets do look better than before so I guess I'll just hope for the first technician on my next service.
Very efficient and friendly service.
They always do a great job! Even my old carpeting looks great after they have cleaned. Employees are easy to work with. Just call well in advance of when you need the work done since they are popular!
My carpet always looks great after being cleaned and stays looking great!!
Brigham did a great job on my carpets yesterday. I love how they look and feel now they are clean.
I think you have too high of a minimum charge for Utah county residents!
We were treated very nice, he was very efficient and polite. It was a nice experience.
Prompt. Clean. Polite. Fast. Professional. Proficient.
Everyone is so kind and helpful. I am not pressured into paying for more than I wanted to.
Great service, great quality. Got stains out we have had for years! Our carpets look amazing. And Fernando was so kind and made sure we were happy with the quality before he left. Thank you so much!
Crew was very professional and helpful. Explained to me about the pet issues. I would not hesitate to use again.
My floors look super clean! Also, the person who cleaned my carpets was friendly and professional. Will definitely use Zerorez again!
Service was quick and we're very impressed with the results. Technician was very professional and friendly.
Great service. Thanks.
Job well done
Our carpets are over 10 years old and still in pretty good condition. This is out 2nd year in a row have Zerores come out and clean them. They are great , friendly and professional. I have been really satisfied with the results. Definitely will recommend and use in the future!!!!