What our clients think of us!

Your employees know what good customer service is.

You’re also proactive with customers.

Efficient

I wish I could afford to have your services more often but I do appreciate your sales and discounts.

You do a great job and your team members are great to work with.

Zerorez is next level clean! They are, plain and simply, the best carpet cleaning service in the business.

Fast,polite service. Very clean carpets with no Soap smell left afterwards.

The service technician Hunter was thorough in his inspection of what I needed cleaned. Very professional and courteous. I really liked the method of credit card payment. Very user friendly.

No chemicals

We liked the timelines of the service. The technician showed up on time and was very efficient and friendly. We have used Zerorez for several years.

Professional service, you do a good job in a timely matter.

My carpets are 10 years old and you have kept them looking almost new! Your service has been great! I have even had a couple of emergencies and you have worked me in that day to take care of my problem. Thank you!

The young man was very polite and knowledgeable. He followed Covid 19 protocol and did a good job.

This was a re-do from service the prior week.
Ben did a fantastic job in taking care of the unacceptable job from last week.
No fuss, no muss just a great job

I like the fresh clean smell and feel of my carpet after it has been cleaned.

Hard working employees who are courteous and go the extra mile making sure everything is done perfectly!

Quick, efficient, clean but no overpowering chemical smell. Really love these guys.

IT WAS FAST AND I didn't have to move all the furniture. The floors were clean and dry. The operator was knowledgeable and polite.

There were several spots which tech was unable to revmove from carpet. Also, when we went over the basement stairs with a wet rag, it was quite dirty

They were friendly and fast!

No chemical smells!

Came on time.
Great cleaning. Carpets and sofas looked wonderful.

Service people and people answering phones. Customer Service

Quality work. Saw definitive improvement in the cleanliness of my carpet after having them cleaned.

The guys were friendly and efficient. They did a great job!

Great service I tell everyone to call you. In fact you had just left my friend Lisa’s house before coming to my house for a spot cleaning.

We absolutely loved the last technician we had... he was fantastic!!

We had a second visit today to FU with problems from initial cleaning -runs in the carpet. Second technician couldn’t provide a reasonable explanation. Said he’d report this problem.

Easy, priced right and professional.

My carpets felt horrible afterwards. They went from soft and luscious to feeling matted and crusty. My carpets were cleaned on a Tuesday and I left town early Wednesday morning. I arrived back home on Friday evening to carpets that were rough and crusty. I re vacuumed my carpets to hopefully lift off the layer of residue and it helped but they are still nothing compared to the areas that weren’t treated.

I just looked at my large furniture and there is sudsy residue splattered on everything.

He was very nice and friendly. But I felt my experience with Zerorez was terrible as far as the product is concerned.

You have a major upsell as part of your business model. This is a big turnoff and should be changed or forewarned. I was planning on doing our second home and mother’s a d I’m going elsewhere. Would not recommend. Also talked to a manager( forget his name) and clearly he didn’t care. I expressed this frustration in Yelp and Google.
-Name removed

Thanks wearing your mask! Ben did such a good job I scheduled the following week to have my upstairs carpet cleaned and have already recommended ZeroRez to my friends

The fact that they stay cleaner longer.