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based on 33720 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the fact that there is no residue. Your service men are professional, informative and helpful.
I loved how hard John worked to get out ground in dirt. He did such a great job.
I was surprised to see how well our thick Berber carpet cleaned up, especially on the stairs, which get a lot of traffic with my in-home business.
Cleans great and fast!
The technicians should be more pro-active in determining if the the corner protectors should be used. When my technician was done, I noticed several corner base boards where the hoses were that were black, I did point it out and he came back in and cleaned them off.
Great job on cleaning the carpets
Dries fast
Drew did a great job!! He was very friendly,professional&we were Really pleased with his job..
Did a good job
The carpets looks great
The carpets come clean and if there are spots that need a redo zeroez comes back and takes care of them!
The service was great and the tech did a fine job making my carpet the cleanest its ever been.
Very prompt and accommodating.
Carpets look really good!
They worked! And technicians were helpful and courteous. Thanks!
Very professional service.
Simply the best carpet cleaning company in America. We used Zerorez in Phoenix and now in Provo. Different technicians but the same high quality service. Our technician wore a face mask, and shoe coverings and explained what the was doing and did it.
Great service technicians and my carpets get really clean’
For one thing there wasn’t any wet carpet smell and it looks good!
There were stains in my carpet that are no longer there. You guys came quickly and did a good job
Garrett was thorough and left our rugs in great condition.
As I shared with my cleaner, the protectant you applied time before this saved my carpet from bleach stains. I accidentally spilt bleach on my carpet and it came up without staining it but did the dye the towel I used! Grateful it is good for a few years!
The young man Jestin I think it was very friendly and cleaned behind our couch after we moved it!
It cleans and you were timely.
The technicians were fast, friendly and respectful. They cleaned two area carpets and they look great. We have used them several times and have always been very satisfied.
Excellent service, great products the difference is day and night, my house looks brighter now.
Thank you Zerorez
The gentlemen that cleaned our sofa, love seat, carpet and rug did such an amazing job! Our 20+ year-old carpet looks like it's 5 years-old. I will definitely recommend your company to friends and family! Thanks for such great service!
Friendly, efficient, effective, and safe!
Appreciated the way the tech offered helpful cleaning info.
When I made my appointment I specifically told the person making the appointment that I was out of town and could not take or make calls. IT seemed fine as we made and confirmed the appointment via text and email. I also explained that the tech would have to text me upon arrival, however I had my son at the house.
On the day of the appointment I did receive the confirmation text that the tech was on his way and I informed my son. My son gave the tech the door code the basement and approved the cleaning of the carpets.
Then I received an email that our appointment was cancelled. After paying someone to move the furniture as I was out of town, I did not appreciate this email since I did everything to be prepared for this appointment, I then had to make an international call to get the tech back. I will be deducting that call from my payment.
My son said there was no way he was there long enough to clean the carpets well. When my housekeepers got there the next morning the carpet was SOPPING wet. So wet they could not reset the apartment. They also sent pictures of spots still on the carpet.
I would never use you again and would never recommend you. I feel I was taken advantage of since I was not at the house and the customer service of receiving a cancellation and then the tech not checking with my son when he was finished was terrible.
Why the carpet was sopping wet the next morning means that the tech used WAY too much water and no spot remover since spots were still on the carpet.
I always pay my bills when they are fair and equitable. Once I have confirmation of how much the international call cost me i will deduct that from the payment. I should not be paying you at all since I will have to have someone else come out and actually clean the carpets.
Our carpet was dead. We knew deep down that it was time to replace it. We decided to try a carpet clean first, since we didn’t have the funds available for a complete recarpeting. Zerorez came highly recommended, and our own research said they were the right choice. And was it ever! Zerorez gave the carpet new life! We keep going back to admire it again. The difference both in look and feel is incredible! Thank you!