Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33720 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 26, 2021 — Rated 10 out of 10 by John Taylor Zerorez Salt Lake City
What do you like about our products and services?

Customer service is great. The technician was very nice & did a great job. Carpet looks and smells great

Report a concern   February 26, 2021 — Rated 10 out of 10 by Annette VanWagenen Zerorez Salt Lake City
What do you like about our products and services?

Your tech, Mitch, did a great job on my old carpets. He was fast, efficient, and extremely positive. The carpets look stunning when they previously were very matted with stains and dirt.

Report a concern   February 26, 2021 — Rated 10 out of 10 by R.L. Zerorez Salt Lake City
What do you like about our products and services?

CARPETS WERE CLEANED THOROUGHLY AND ANY SPOTS THAT WERE POTENTIAL PROBLEMS WERE DISCUSSED BEFORE AND AFTER THE JOB WAS DONE. I WAS VERY HAPPY WITH THE TECHNITION. VERY PROFESSIONAL AND CURTIOUS.

Report a concern   February 25, 2021 — Rated 10 out of 10 by E.S. Zerorez Salt Lake City
What do you like about our products and services?

Hunter was great! Took pride in his work, very professional & personable.

Report a concern   February 25, 2021 — Rated 10 out of 10 by Jeff Mather Zerorez Salt Lake City
What do you like about our products and services?

The technician, Drew, was professional and performed excellent work cleaning my home carpet.

Report a concern   February 25, 2021 — Rated 10 out of 10 by A.B. Zerorez Salt Lake City
What do you like about our products and services?

Great service. Technician was informative and professional

Report a concern   February 25, 2021 — Rated 2 out of 10 by J.J. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The guy who came was nice but the carpets don’t look any cleaner.

Report a concern   February 25, 2021 — Rated 8 out of 10 by D.W. Zerorez Salt Lake City
What could we do to improve?

Tape the corner guards to the railings and the door to prevent paint damage.

Report a concern   February 25, 2021 — Rated 10 out of 10 by K.J. Zerorez Salt Lake City
What do you like about our products and services?

It was an easy process from beginning to end!

Report a concern   February 24, 2021 — Rated 10 out of 10 by Bruce Contway Zerorez Salt Lake City
What do you like about our products and services?

Really brought the carpet back, very happy

Report a concern   February 24, 2021 — Rated 10 out of 10 by Lita Martinez Zerorez Salt Lake City
What do you like about our products and services?

they were very professional.

Report a concern   February 24, 2021 — Rated 10 out of 10 by A.M. Zerorez Salt Lake City
What do you like about our products and services?

Freindly service and cleaned carpets look good.

Report a concern   February 24, 2021 — Rated 6 out of 10 by E.B. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

It was our first time using a carpet cleaning company, and I guess expectations were not in line with reality. We have two cats and a dog and we expected that more of the put fur would have been picked up.

Report a concern   February 24, 2021 — Rated 10 out of 10 by S.R. Zerorez Salt Lake City
What do you like about our products and services?

Our carpets are clean. The technician was great.

Report a concern   February 23, 2021 — Rated 9 out of 10 by E.B. Zerorez Salt Lake City
What do you like about our products and services?

The person who did the cleaning was thorough, friendly and professional.

Report a concern   February 23, 2021 — Rated 10 out of 10 by A.L. Zerorez Salt Lake City
What do you like about our products and services?

Easy to schedule good quality work

Report a concern   February 23, 2021 — Rated 9 out of 10 by T.S. Zerorez Salt Lake City
What do you like about our products and services?

Quick but complete.

Report a concern   February 23, 2021 — Rated 8 out of 10 by B.P. Zerorez Salt Lake City
What could we do to improve?

Great service and cleaning crew. Overpriced for tile sealing.

Report a concern   February 23, 2021 — Rated 7 out of 10 by J.B. Zerorez Salt Lake City
What could we do to improve?

Pricing and ensuring completion of job. Don’t leave it to the hone owner to point out issues that need resolved.

Report a concern   February 22, 2021 — Rated 10 out of 10 by M.K. Zerorez Salt Lake City
What do you like about our products and services?

They were quick and efficient. Thank you for your services.

Report a concern   February 22, 2021 — Rated 9 out of 10 by Pike Goss Zerorez Salt Lake City
What do you like about our products and services?

We have used Zerorez services several times. Each time they have been very responsive, listened to us when we have problem areas we wanted specifically cleaned, (stairways and high traffic areas) and their availability to our needed hours of operation has been great. We do recommend them to others.

Report a concern   February 22, 2021 — Rated 10 out of 10 by P.M. Zerorez Salt Lake City
What do you like about our products and services?

Your products are fresh smelling and quick drying. Your techs were very polite and efficient.

Report a concern   February 22, 2021 — Rated 10 out of 10 by D.C. Zerorez Salt Lake City
What do you like about our products and services?

low residue

Report a concern   February 22, 2021 — Rated 9 out of 10 by J.J. Zerorez Salt Lake City
What do you like about our products and services?

I appreciate your thoughtful, friendly technicians. And, I really like your occasional promotions.

Report a concern   February 22, 2021 — Rated 10 out of 10 by Carla Bentley Zerorez Salt Lake City
What do you like about our products and services?

I am very pleased with how my carpets, furniture, and shower tile turned out. They look great and my carpet is so soft. Our sneezing and coughing have been reduced greatly since the cleaning. I love that no chemicals are used and if there is a stain, citrus is used. The technician that did the work was very courteous and thorough. Thank you very much!

Report a concern   February 22, 2021 — Rated 8 out of 10 by C.B. Zerorez Salt Lake City
What could we do to improve?

Teach your tech's what the "NAP" of the carpet is. I had to explain that even if one side of the "nap" was clean, the other side had to be cleaned also.

And you could also mention to them that when they put a solvent on the carpet, it needs to sit a few minutes to do it's work, then clean that area. The young man didn't do that.

I have a light beige carpet. I know it is a pain to get it clean around t.he eating area. The young man seemed to be in a hurry, and didn't get all the spots out, now I have to call you and bother you about getting someone here to clean the spots that were missed. I'm so sorry to have to bother you.

Other than that, your man did a great job, and I will invite you to come into my home and clean the carpets again.

Thank you for listening to me. If you should want to call me, my telephone # is: Phone number removed.

Name removed

Report a concern   February 21, 2021 — Rated 10 out of 10 by Mary Jones Zerorez Salt Lake City
What do you like about our products and services?

I was very pleased with the men who showed up. They were on time, polite, friendly, helpful and considerate of me. They did a great job and I am so happy with the results. I have already recommend your company to two friends. Thank you!

Report a concern   February 21, 2021 — Rated 10 out of 10 by J.J. Zerorez Salt Lake City
What do you like about our products and services?

Service was great and super easy.

Report a concern   February 21, 2021 — Rated 10 out of 10 by J.U. Zerorez Salt Lake City
What do you like about our products and services?

Fast , friendly, polite, punctual.

Report a concern   February 21, 2021 — Rated 3 out of 10 by J.A.L. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

No booties worn by technician
Didn’t smell clean

Hodge podge raking , so it looked hit or miss with the machine


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