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based on 33720 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our carpets are old, but look so good after they were cleaned. I don't usually reccomend things to other people. But if they asked, I would recommend it.
Great service-from the initial phone call to the work done!
Very polite and courteous technician. Conrad did a fantastic job and our carpets look brand new again. Will definitely use Zerorez again!
Fast and very clean, however one room smelled musty like water was old! Other room ok
We like the cleanliness of our carpet after the technician was done.
The quality of the end result. Carpets look so much better than before, and the quick dry time is a plus, especially in the winter months.
The technician was friendly and efficient. He was meticulous in making sure that each part of each room was properly cleaned.
I enjoyed that my carpets were not left sopping wet. They were cleaned in the afternoon and dry by evening, with the help of strategic placement of our fans. The carpets look good. We have had Zero Rez clean our carpets before and apply the protectant to repel dirt. It seems to be working.
Quick, professional, and did good work.
The service was exactly as advertised.. The tech. was polite and did a great job. I was very pleased.
Carpets look great. Definitely will have them again.
He was prompt, polite and the carpets came clean!
Very professional hard-working technician. The service advertised is the service given.
Very professional.
I like the clean we get when we have carpets cleaned. Service was great. Worker was great and friendly.
I feel like our technician went the extra mile to give us great service. I appreciated this very much!
Carpets look great. Work was done quickly and technician took time to answer my questions
The technician was friendly and easy to talk to about the cleaning that was needed. He was professional and did a great job!
Quick and effective
Very efficient, very quick service. Pointed out trouble spots, offered suggestions. Professional attitude. We have used your service before and were as pleased this time as we were on the first visit.
Richard was very good. We appreciate his work!
The fresh clean carpet without residue. It also dried fast!
Oops. I mean to press 10 but instead I pressed 0
Customer service is a perfect 10. I was dissatisfied with some stains on my couch that didn’t come out.
Zero Rez returned twice and I am THRILLED by the results and the response from Zero Rez
Paid almost $800 for a flood option. The next day we’re still sucking water out of the carpet in two areas.
I called at the last minute to see if I could get my carpets scheduled and you delivered the same day! It was very quick, efficient and our carpets look amazing.
Zerorez was quick and easy to work with! Mitch was great and very informative about products.
Carpet isn’t stiff after cleaning and drying
I really am impressed with the qualify of service and recommend zero Rez
I was very impressed. Thank you!
Technician was awesome and very thorough.
It cleans the carpets really good