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based on 33715 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt, friendly and did a great job.
Very good service thx
Clean carpets, great service, Jacob was nice and did a great job getting chocolate milk out of my child’s bedroom carpet.
No chemicals added.
I choose ZeroRez for its chemical-free cleaning. I love that it’s steam and that the pet treatment is enzymatic.
That there is no residue, you communicate well about arrival times or delays and you are reasonably priced
Easy scheduling and job completed in a timely manner.
Great job very impressed would highly recommend you to friends & family thank you for you service
I paid for the pet treatment in my front room as I had a cat who had been ill and had; had some accidents. The smell is still there. There are weird discolorations on a different part of the room that wasn't there before. When I went to manually clean up the spot the rag came away dirty. Which I was annoyed with because when all was said and done I paid $278 for clean floors and an extra treatment. That is supposed to keep the carpet nicer longer.
The technician was very nice. But my front room is still not what I would consider clean. I have used you before in the past, after my sewer backed up, and never had this problem before. The carpet has remained damp way longer than before. I am sure that the humidity has been a factor there. My real concern is the still remaining and present sent of pet and the wired discoloration going on.
I would like my front room carpet cleaned without me trying to go through after and get spots of trouble out. That's why I paid you all.
Always do a great job. I never call anyone else.
I was very pleased with the job your technician performed. He was thorough, competent and very friendly. Also the technician the cleaned our carpets had the same attributes. We are very pleased with the job they each did. We would gladly recommend your company.
Your rep was amazing!
It actually works! We have old carpet and Zerorez was still able to get the dirt out and make it look great!
Friendly staff who clearly explains what your options are and answers all your questions. Our carpet looks and feels really good now.
My first initial thought was that I was super impressed, but there definitely spots that were over looked
The guys did a great job. Quick and painless service.
Thanks,
Name removed
Great workers—efficient, friendly and thorough.
I love my clean carpets that stay clean. I love the quick response I get. I love my well trained technicians
I liked the fresh orange scent of the pretreatment. The stains in my basement carpet all came out and the carpets didn’t feel crunchy when they were dry. The technician was friendly, courteous and did a thorough job. I will use you again.
The service was fantastic. Very very thorough. I highly recommend their services.
Everything!
I thought everything was great from communicating follow up to retreating areas of concern. I was surprised that the areas didn’t clean the first time around, it’s brand new carpet so maybe they just needed a little extra attention the first go around? But it all looks great now. Tech was awesome and everyone was so friendly and fast. Thank you so much!
We received such incredible service! I loved how nice our carpets and couch looked and how good our home smelled after! I love the cleaning products and that there are not harmful chemicals. The technicians were knowledgeable and gave us such great service! I highly recommend Zerorez
John was awesome!
Clean cut- great workers.
Work well done.
Price works with my budget.
Very happy.
The team did a thorough job cleaning three carpets and one rug, especially my Berber carpet in the master bedroom which was a dull shade of brown from dirt and grim and became sparkling white. Zerorez is always reliable and professional.
Zero residue.
Always cleans well
They do a great job. I have used your service a number of times and have been very satisfied each time. I am so happy you have a Springville location now.

Ben was very thorough and did an excellent job.