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based on 33715 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt, efficient.
I like that my carpets aren’t wet after being cleaned, I also appreciate that there isn’t much smell (probably because of the carpets not being damp).
However, I think there are stains in the carpet that would have come out with a regular carpet cleaning service. I don’t know that the tile cleaning that we paid for was worth it, and of course, when I called and made the appointment the person didn’t tell me this wasn’t regular tile cleaning, so that was a waste of money. Additionally, the upholstery cleaning was “okay”, but probably not worth it either. The kid that came was nice enough, I guess I was expecting better results for $300+
I feel like my 5 room 1 hallway and upholstery cleaning was a very rushed job. I didn't appreciate the pressure he gave me to do a pet treatment.
Everything about the service was perfect. The technician was professional and the carpets were cleaned superbly well. I will continue to use your service.
My carpets do not look any different or clearer! Looks the same before you came! Does not even smell like it’s been cleaned!
Very quick and efficient, workers are extremely kind and helpful
Office emailed when Will was on is way.
Will was polite, respectable, explained the process and what to expect.
Price was fair.
I never recieved a copy of an invoice that I could print. I have you clean business property and need those invoices that can be saved as a pdf or printed for tax purposes, very disappointed especially since I requested it specifically.
I’d send pics of the rugs you cleaned and ruined if I could. Also, I had to go and wipe up soap residue on the tile after it dried. Very disappointed.
very clean looks like new again !!! the two young men were very GOOD !!!
The service boy was not super professional. A little green. But that’s ok. Thanks
Quality and price
Great service. Very happy with how great our carpet looks.
Everything was great. Polite, efficient technician and good communication before the appointment.
Company was fast and easy to communicate. Honest with what they thought would help and the expected outcome with the condition of my carpet. 10/10 would recommend and use again.
Your Carpet tech was friendly and very knowlagble. He was very efficient and I love the job he did especially on my stairs!
The service was great and the results were even better. The young man who came and did our floors was amazing.
Friendly, competent technician! The floor looks great and he got a stain out of the carpet that we haven't been able to remove previously.
The technician took extra time to clean my couch!
Your tech was very professional and worked hard to make sure we were satisfied
Drew was professional, friendly and answered all my questions. When he left my carpets looked new. I love the work and smell!!!
The carpet is clean and even though 17 years old looks much newer. Drew Homan deserves a shout out for his work. He explained, engaged and excelled. I would give him twelve stars. He was great thank you for sending me the best.
Thank you for being easy yo schedule. You were prompt and service as well as communication were great.
Friendly service, well done
Arrived on time. Did a very professional job. Friendly and courteous.
Your cleaning procedure and cleaning product works really well...the stains are gone, the carpet dried overnight and the young man who did the work was very thorough, pleasant and most of all very capable....did not miss a spot. Cindy Carollo
Your cleaning is the best I have ever had for my carpets! Your people are kind, friendly and very good at what they do. I love everything about your service. Thank you!
No toxic chemicals or soap residue and my carpets are clean. They also dry quickly.
I loved that My carpet looked brand new after being cleaned by Zerorez.

The carpets were still really wet after 12-14 hours. I turned on fans .. maybe this is normal?
I was happy that all the gross spots came out.