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based on 84571 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was excellent!
The technician didn’t inform my husband about moving things so that most of the carpet could be cleaned so he only cleaned areas that were free. What a waste of money for us. Also left water spots all throughout the tile and didn’t mop up after leaving.
Also drug the hose through the front yard gravel which spread gravel onto the driveway.
I wish you brought in i dustrial vaccums to vaccum. I did vaccuum but it would be a nice service.
Every thing.
The service is great and the results are terrific
I love you guys.
My carpets do too.
I like that there is no residue left on carpet. Process does good job of cleaning. Serviceman is polite and considerate.
I like how soft my carpet feels .
I love the fact that it leaves the fabric, whether upholstery or carpet soft and the feeling it is clean.
Our technician Jordan took meticulous care in cleaning our carpets and made them look practically new - and they were 19 years old! If we could give him 11 stars, we would!
Sandra Gottlieb and Jack Zohar
Prompt. Courteous. Good job
The technicians were good, arrived on time. My only complaint is the cost to have 1 area rug cleaned was $119.00. I scheduled the service to try to get grease out of it from a bike chain. They were unable to get it out but I figured since they were already there they could clean the whole rug anyway. When I called scheduled the service the gal said if they were unable to get it out there would be no charge. The technician didn’t ask if I wanted him to stop cleaning since he wasn’t able to get out the stain.
There is not enough space here to give you all the disappointing details. Please call me at Phone number removed and we can discuss it. The service cost me so much more than it was worth. I didn’t discover many of the problems Chris caused until after I paid $1,163.99 and he left.
I have been using ZeroRez for probably more than 10 years regularly. Good customers should not be treated so poorly.
On time service and Quality at work.
the technician seemed to be in a rush to get the job done. there were quite a few streaks left that I had to clean up. He also did not clean up water that was left on my wood floors. Other than that, I have always been happy with Zerorez.
Dried pretty quickly. Good feeling on the feet when dry. Good tech! Thanks!
The service man was very professional and courteous and did a great job. We had new carpet installed the day before and he was very careful not to spray the cleaner onto the carpet. I would highly recommend Zerorez to anyone.
You should help move furniture. Carpeting looks streaky and rough. Felt like techs were rushing.
Professional and courteous employees! Our carpets look amazing!
Great job every time.
I like there were two technicians. The job was done faster and efficiently.
No soap residue, professional technicians
Paul and Jorden very nice and informative. did a great job. Can I ask for them?
They were friendly and efficient. They did a good job and worked quickly.
Excellent service! Arrived on time and did an excellent job!
Our technician Michael Clark did exactly what he said he was going to do. We were very satisfied with his services and communication.
Friendly technician
Very e3ffective cleaning of furniture and carpeting.
Friendly, helpful; personnel.
Willingness to re clean areas if stains recur.
Advice on dealing with blood stains.
Very professional, knowledgeable and respectful team. I enjoy talking with your employees. They are relatable and make the process of having a stranger in my home more comfortable.
The friendly service and quality work
Too many spots left, parts of 1 spill (only on top of carpet) was cleaned, and technician was blah.

We have had ZERO REZ for our floor cleaning for over 4 years now, we are always very happy with the service men that come into our house.