Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84561 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 30, 2021 — Rated 10 out of 10 by Megan Rogalski Zerorez Phoenix
What do you like about our products and services?

The tech, Spencer, was very knowledgeable, thorough, and recommended the right treatments for the types of flooring I had as well as letting me know of treatments or services that wouldn't work best with the travertine tile we have. Would love to have Spencer complete future cleanings again.

Report a concern   August 30, 2021 — Rated 10 out of 10 by Megan Smith Zerorez Phoenix
What do you like about our products and services?

Our service was fantastic! We were the last house of the day, but our technician still had a smile on his face and clearly wanted to provide great service. He cared about our wants and explained every step of the process clearly. We had already expected that we had underestinated the square feet so we had anticipated paying more than our quote. Carpet still looks great 2 days later. Very pleased! Would use again and would recommend.

Report a concern   August 30, 2021 — Rated 3 out of 10 by R.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I feel like the carpets did not get completely cleaned as the tech only took 20 minutes to do 4 bedrooms. There are 2 stains that should have come out that I will get out on my own. Carpet felt like there is a film on it. The tile was done very inconsistent and areas that don’t look clean at all. The tech had no personality.

Report a concern   August 30, 2021 — Rated 8 out of 10 by B.C. Zerorez Phoenix
What could we do to improve?

My only complaint was how much it cost. It was almost $300 for 3 rooms (2 fairly small), a closet and area rug. The cleaning was well done and they look great. Just thought the price was a bit steep. I would certainly recommend you to others but would mention the cost.

Report a concern   August 30, 2021 — Rated 10 out of 10 by Adrian Ruiz Zerorez Phoenix
What do you like about our products and services?

Prompt- great treatment and no residue. Some stains were cleaned which was great

Report a concern   August 30, 2021 — Rated 10 out of 10 by E.D. Zerorez Phoenix
What do you like about our products and services?

The service is always timely and effective.

Report a concern   August 30, 2021 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

Great job!

Report a concern   August 30, 2021 — Rated 0 out of 10 by A.J. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Cleaner was quite rude. My carpets were not fully done. Didn’t feel clean after the service was done. Spots still had stains and some spots were skipped over. Service felt rushed and half done.

Report a concern   August 30, 2021 — Rated 10 out of 10 by C.A. Zerorez Phoenix
What do you like about our products and services?

The technician did a wonderful job making our carpet look spectacular, almost like the day we moved in!

Report a concern   August 30, 2021 — Rated 10 out of 10 by R.H.S. Zerorez Phoenix
What do you like about our products and services?

Very courteous professional staff. Did a great job

Report a concern   August 30, 2021 — Rated 10 out of 10 by Amanda Brady Zerorez Phoenix
What do you like about our products and services?

I had 2 services with this company and everytime I am so empressed how clean and new it looks like. Everyone is very perfessonal and kind. Chris Thank you again!

Report a concern   August 30, 2021 — Rated 9 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

Very good.

Report a concern   August 30, 2021 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

The quality of the cleaning was amazing. Dried fast and all stains were removed.
Technician very knowledgeable on time, professional.

Report a concern   August 30, 2021 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

Friendly, quick and always happy with the outcome

Report a concern   August 30, 2021 — Rated 5 out of 10 by C.E. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The service person was great, but after the carpet dried it was hard and crunchy. I was soft when it was dirty.

Report a concern   August 29, 2021 — Rated 10 out of 10 by Bonnie Bouley Zerorez Phoenix
What do you like about our products and services?

My carpet got amazingly clean .
He did an amazing job.
Came at short notice.
He got stsins out I didn't think would come out.
Will def reccamend

Report a concern   August 29, 2021 — Rated 10 out of 10 by Dave Lindley Zerorez Phoenix
What do you like about our products and services?

The rug is so clean and there is no residue.

Report a concern   August 29, 2021 — Rated 10 out of 10 by Mark Smith Zerorez Phoenix
What do you like about our products and services?

Equipment was amazing and the tech was great

Report a concern   August 29, 2021 — Rated 10 out of 10 by Terri Reed Zerorez Phoenix
What do you like about our products and services?

My tech Robert G was fantastic

Report a concern   August 28, 2021 — Rated 10 out of 10 by A.L. Zerorez Phoenix
What do you like about our products and services?

ZeroRez did an amazing job. Our service techs did the best job EVER. So professional and accommodating. We were so impressed with the service we received. Will definitely have our carpets cleaned again and will refer as many people as possible.

Report a concern   August 28, 2021 — Rated 10 out of 10 by G.G. Zerorez Phoenix
What do you like about our products and services?

Our Zerorez Carpet Cleaner was fast, friendly and did a fantastic job!

Report a concern   August 28, 2021 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

Fast, clean professional

Report a concern   August 28, 2021 — Rated 9 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

I've used Zerorez many times and like the experience and service

Report a concern   August 28, 2021 — Rated 10 out of 10 by Angie Smith Zerorez Phoenix
What do you like about our products and services?

Soap free

Report a concern   August 28, 2021 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

Zero Rez

Report a concern   August 28, 2021 — Rated 10 out of 10 by D.A.T.I. Zerorez Phoenix
What do you like about our products and services?

My tech was amazing. Great service and excellent experience overall!

Report a concern   August 28, 2021 — Rated 10 out of 10 by Lori Greenawalt Zerorez Phoenix
What do you like about our products and services?

They were on time (early actually!), knowledgeable, professional, and friendly! My carpet looks great and didn’t take long to dry at all! I would highly recommend!

Report a concern   August 28, 2021 — Rated 10 out of 10 by J.E. Zerorez Phoenix
What do you like about our products and services?

I was very pleased with the effectiveness of the cleaning process. I was extremely impressed with Spencer’s knowledge and professionalism. Spencer walked me throw the entire process and did an excellent job cleaning the carpet and slate flooring in my entire house.

Report a concern   August 28, 2021 — Rated 5 out of 10 by R.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We were scheduled for service between 10-2. By 2:15 we still had not heard from anyone so we had to call and they said they were on their way. I understand that people are busy, but a ohne call would have been nice so we weren't waiting. The floors and carpet do look better, but it obvious where they missed the floors and my carpets are crunchy in many areas. The front entrance was definitely overlooked and not completely cleaned. For the cost we paid, my floors should have been cleaned even along the edges.

Report a concern   August 28, 2021 — Rated 9 out of 10 by T.A.A. Zerorez Phoenix
What do you like about our products and services?

Scheduling is easy.


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