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based on 87589 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorex gets your carpets clean without harsh chemicals, and the technicians are efficient and friendly.
The gentleman that came was very efficient and the product cleaned the carpet well.
Jordan my technician was great, explained how it works and removed the stains. Very personable and professional young man.
Great customer service! James went above and beyond to make our carpets as clean as possible!
Due to my request being last minute, Zerorez came asap within the same day that I requested. The technician was very professional and even showed up early and finished early. My carpet is beautiful, I don't even want to walk on it.
James was very careful and took extra care to focus on details and to assure the carpets in my new house were completely cleaned....no residue...no bad smells....only clean carpet!
Technichens very knowledgeable
Spots came out that I was questioning whether or not I would have to replace the carpet. The technician was respectful and paid attention to detail. Very Satisfied
Was earlier than scheduled and was quick great job
Matt was FABULOUS! He did excellent work and was a consummate professional. I love your products because they dry so fast.
Thanks, Matt - See you next year!
Gail Peterson
Very professional and knowledgeable technician. Carpets look and smell great.
Technician was professional and polite and punctual
Tech was great!
Prompt excellent service
I like that the carpet is soft once it drys
Rugs newer never as clean as your gue Rambln did very happy with your company
I have used ZeroRez in the past and general think the service is great, but the technician left standing water on my floor.
The last two techs I have had have been sloppy.
On time, personable, and professional
Friendly staff, great customer service and left my carpets super clean with no crunch or residue left behind
Did a great job cleaning my carpet
operator did a good job
I love Zerorez! Their honesty and great service is why I keep calling them for my carpet cleaning needs.
The carpets look terrible. Many, many spots that don't look like there was an attempt to clean them at all. I now have to go through the house when I have very little time left before my moveout to try and remedy this myself. I paid $700 for what was only worth $300 at the most. The tiles look better then the carpet but still not what I expected. I know there is a 30 day guarantee, but it doesn't do me any good because I have to hand over the keys on the 28th (Monday).
We loved our carpet cleaner, he was super nice, friendly, knowledgeable, and just super awesome! We were about to move into a new house where the previous owners had 3 dogs, so the floors were kind of gross, and we have young kids who like to play on the floor, as well as a crawling baby! We needed our floors as clean as possible. We were able to move into our new completely clean home thanks to zerorez.
Jordan was great!!
Tim is very hard working man thank you
The efforts that went into cleaning our sofa and remove all the pet hair left from the previous owner went above and beyond.
Always consistent in customer service and cleaning performance!
The tile cleaning was not great, I got it for grout cleaning and it looked worse after.
My tile and grout is noticeably cleaner with no chemical smells and very little downtime. My tech was professional and informative. Overall a great experience!