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based on 84561 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your cleaners are always top notch and right on time. I have a lot of confidence in the process they use and they level with you if the dirt or stain may not completely work.
Great job of cleaning our carpet. Very professional. Thanks.
The workers were very polite and they got right to doing their work. They put fans on when they
get most of the rooms clean. They work quickly and do a good job on furniture that I needed
to be cleaned. I would recommend your service to all my friends. The products used do
work good. The carpeting dried quickly so I could put thing back in place the same day.
Very satisfied.
I thought for sure I needed new carpet. The stains were years old and there were a lot of them. But the carpet looks amazing now.
ZeroRez was so incredibly helpful. Everyone I talked with was so kind and informative. They came during their appointment window and gave a heads up when they were on their way. They completed the cleaning in a timely manner and had wonderful customer service. We will definitely be using ZeroRez again!
Mathew did a very good job of explaining my options ans did an excellent job of cleaning your carpet
Trayvon and Justin. Good and quick and on time
This product keeps my carpet looking new. Thanks to Spence for recent cleaning of steps. First name removed
The service was scheduled quickly and the technician did a great job! I would highly re immens!
Chris is thee best!!! He is thorough, friendly and professional!!! We will definitely use him again!!
Did a good jib
My estimate online was around $600. It ended up costing me over $1700. There is white residue in the grout and spots that are still dirty. The carpet stayed wet for over 24 hours. He shined a black light on the dirty spots and when he was finished cleaning he shined the black light again and you could still see the dirty spots, so not sure if it really cleaned anything. My carpet is now crusty all over.
Nice work--i will be calling them back because a couple of spots did not disappear. I use Zerorez exclusively.
Very friendly and hard working employee.
Ads actually true
Carpet looks great! He did a fabulous job! I will be rescheduling this service again! Thank you!
The young men were very neat and respectful.
Did a good job, they were obvious"new" on the job, bit took great care.
Be more direct with pricing. Do not upcharge or attempt additional charges at every turn.
Rob did a great job! He was very professional, kind, informative & pleasant. Give him a raise!
Did not disappoint! But this was not any better than my usual carpet cleaner. I would recommend for the ease of making the appointment.
I love that you got the cat pee, and smell out of my carpet. My carpets feels soft and clean. The cleaning product smell wasn't overwhelming it was soft and gentle.
Very good service
I like your product; no crunchy carpet. Carpet stays cleaner much longer than other cleaning products provide. Much less expensive method of keeping carpets clean.
Easy to book, easy to communicate, easy to pay! Prompt and friendly service!
Professional service and provides my carpets with a fresh, clean look
prompt, professional services. very pleased!
Really cleans up the carpet!
Very kind and knowledgeable employees!! products works great!
Young man that came was very professional and pleasant. I’d like the fact that there is no residue inland the carpet does not dry stiff
Great option customer service