Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84560 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 12, 2021 — Rated 10 out of 10 by B.G. Zerorez Phoenix
What do you like about our products and services?

Sean C was an amazing . He was very respectful of my home, did a thorough job on the carpets, and I will make sure to let my friends and family know.

Report a concern   September 12, 2021 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

I had bright blue slime in my carpet the size of a saucer, not anymore!! Totally happy with my service!

Report a concern   September 12, 2021 — Rated 10 out of 10 by V.K. Zerorez Phoenix
What do you like about our products and services?

Employee of as very professional and efficient.

Report a concern   September 12, 2021 — Rated 10 out of 10 by Dave Lockwood Zerorez Phoenix
What do you like about our products and services?

The pet treatment smells really good and the overall quality of the job was amazing. I wasn't sure if my carpets could have been cleaned but now I know I can rely on Zerorez.

Report a concern   September 12, 2021 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

The tech was awesome. My floors looked great! Grout lines so clean.

Report a concern   September 12, 2021 — Rated 10 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

It was simple to book online. Professional technicians. Carpets look brand new!

Report a concern   September 11, 2021 — Rated 9 out of 10 by Terry Gunderson Zerorez Phoenix
What do you like about our products and services?

Carpet wasn't hard and briscelly walking on after drying. Guys were efficient. There were a couple of hard stains. Hopefully they won't reappear, but understand if they do.

Report a concern   September 11, 2021 — Rated 10 out of 10 by K.U. Zerorez Phoenix
What do you like about our products and services?

The tile cleaning and steaming was beyond what we thought could happen. It looks brand new!!

Report a concern   September 11, 2021 — Rated 0 out of 10 by J.O. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We contacted them with a issue regarding scratches/gouged area in our new tile and have not heard back from them.

Report a concern   September 11, 2021 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Professional and took time to clean carpet well!

Report a concern   September 11, 2021 — Rated 0 out of 10 by L.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

To expensive for the service you get.

Report a concern   September 11, 2021 — Rated 10 out of 10 by Pennie Bonnett Zerorez Phoenix
What do you like about our products and services?

Great service and carpets clean every time.

Report a concern   September 11, 2021 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

On time, friendly, knowledgeable about cleaning procedure-what will work well and what would not.

Report a concern   September 11, 2021 — Rated 10 out of 10 by T.D. Zerorez Phoenix
What do you like about our products and services?

He did a great job cleaning. The carpet and tile came out looking good. He was professional and helped me move some of the furniture.

Report a concern   September 10, 2021 — Rated 10 out of 10 by Mark Struble Zerorez Phoenix
What do you like about our products and services?

Josh is very friendly and outgoing. Superior service and made us feel like VIPs. Thanks so much!!!

Report a concern   September 10, 2021 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Worked well and no chemical smell!

Report a concern   September 10, 2021 — Rated 10 out of 10 by Sue Koepp Zerorez Phoenix
What do you like about our products and services?

On time friendly staff.

Report a concern   September 10, 2021 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Carpet was clean and stained removed. Robert the technician was professional and informative. Answered all my questions and gave good recommendations.

Report a concern   September 10, 2021 — Rated 10 out of 10 by Donald Hasbrouck Zerorez Phoenix
What do you like about our products and services?

Very efficient, timely, pleasant. Did a good job!

Report a concern   September 10, 2021 — Rated 10 out of 10 by N.B. Zerorez Phoenix
What do you like about our products and services?

The cleaning crew showed up on time and were very efficient. The price was great and the carpets turned out very clean!

Report a concern   September 10, 2021 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

Oliver came to the house took the rug away for cleaning. AND was able to clean the bedroom carpet ! Very pleasant person

Report a concern   September 10, 2021 — Rated 4 out of 10 by C.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You advertisement states that the cleaning does not leave the carpet crunchy, but we had a lot of crunch when it was dry. Also, I am not impressed with the finished product. It still looks dirty in a lot of spots.

Report a concern   September 10, 2021 — Rated 10 out of 10 by K.K. Zerorez Phoenix
What do you like about our products and services?

Professional & polite. Give quality care.

Report a concern   September 10, 2021 — Rated 10 out of 10 by N.G. Zerorez Phoenix
What do you like about our products and services?

Happy with results!

Report a concern   September 10, 2021 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Your product is very fresh smelling and effective. While your product is great, your service guy, Jacob, was excellent. He was very informative and addressed all our questions and concerns. He was very hard working and thorough. He has a great customer rapport. We had some hard- to-clean areas and they look 95% better. We are very happy with the results. We would use ZeroRez again and will refer them to friends. It was great dealing with all your staff.

Thank you very much.

Name removed

Report a concern   September 10, 2021 — Rated 10 out of 10 by E.S. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, good communication regarding arrival , and customer service from cleaner was great. No sales pressure.

Report a concern   September 10, 2021 — Rated 10 out of 10 by D.Z. Zerorez Phoenix
What do you like about our products and services?

Carpeting looks fantastic. Had one of your competitors out 3 months ago and the difference Is night and day!! You have a life long customer moving Forward!

Report a concern   September 10, 2021 — Rated 10 out of 10 by Tamara Roberts Zerorez Phoenix
What do you like about our products and services?

I'm very pleased with the service that I received my carpet looks beautiful thank you no residue no smell no hidden fees.

Report a concern   September 10, 2021 — Rated 9 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Professional, answered my questions. He was able to come earlier than expected and I was notified ahead of time.

Report a concern   September 9, 2021 — Rated 10 out of 10 by K.L. Zerorez Phoenix
What do you like about our products and services?

Well, I certainly was impressed with the guy that came out to do my whole house. I was dedicated to my former carpet cleaning company for 15 years. It was your commercial about the pet urine cleaning that sold me to give you guys a shot. Although I paid more to get my "wicked" stains to disappear, it was well worth the money.

I will for sure be using you again.


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