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based on 84560 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My mother has COPD and I am comforted that only ionized water is being utilized for cleaning. This ensures that there are no potentially harmful chemicals for both my mother, and our rescue dogs. Additionally, we needed to re-schedule 2x, and they were incredibly easy to work with.
You guys are awesome. That’s all I can say. I will continue to do business.
I've done this already, they are going to re-do my carpet
Jeff was courteous, professional and did a great job on the carpet.
The technician that came out was super friendly and funny. He was great to have around, and he did an amazing job cleaning our carpeted bedrooms, closets, and rug.
Price and service was great, the technician was very polite and friendly.
Excellent service by Jesse! Everything was finished in a timely manner and was very professional. Will definitely recommend to my friends.
Very prompt , friendly and efficient .Couldn't ask for better service. Carpet looks great.
Reliable service
The service and clean feeling after the job is complete is the best. The carpet isn't crunchy like other cleaning services. The two techs that completed my cleaning were very good and nice.
I like the way my carpet looks and feels after it was cleaned.
Your tech earned my highest recommendation for his work and he was courteous and professional.
Excellent customer service when making an appointment. Prompt service and always happy with results.
Servicer very polite and professional
Great job on the carpet, it looks and smells fantastic. Our couch looks brand new as well, never realized how much diffe6ba good cleaning would make.
Couches and chairs are clean(er) but not clean. Expensive device to get 80% desired outcome
The best
My carpets are clean without the chemical smell - just a nice citrus smell
My technician was respectful and thorough. There is no residue left behind and it is safe for my animals.
Cleanest my rugs and carpets have ever been. Friendly and courteous technician. Jacob was great
Thorough and helpful.
Fast and great service
That your product completely removes everything from the furniture.
Customer Service!
Great service!
Hi, Javier was our tech and he did a wonderful job. He was very professional and kind and worked very hard. He did a good job explaining everything to us. Our carpet looks 90% better and we are very happy with it. However I will make a couple of suggestions. Our house is quite large and it really was a 2 person job I thought it was pretty hard just for one person. I do love the no residue, however I believe a preliminary soap or stain remover to start would be beneficial. There are quite a few stains that did not come out. However our carpets have not been cleaned for a long time and we did have a large dog so maybe it would not have mattered. We are very satisfied and we will recommend Zerorez to our friends and family. Thank you
Dave was amazing and explained everything so well too! He's really knowledgeable and super nice. He even took the time to show my son how how his tools worked. The carpets look and smell great! I'm very happy. I would definitely recommend ZeroRez and David M.
Shawn was great!
It really works
The quality of the cleaning was excellent! The carpet looked amazing when it was done.
I was also very impressed with the gentleman who cleaned the carpet. He arrived at the exact time he said he would. He explained everything he was going to do, answered every question i had and made very insightful recommendations as to how i should care for the carpet going forward. He was very helpful, very pleasant and very informed.
Evan Lane is your best tech by far. That said I requested him and you still tried to send someone else listen to your customers!!! If it weren’t for him I would happily use a different company

I wasn't pleased with the end result. I paid $315 for my sectional to be cleaned. Doesn't look any better.