- Phone: (480) 507-2419
- Visit Website
based on 84561 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez has been my go-to service for many years to clean my floors and furniture. I have pets, so I like frequent cleanings to ensure my home stays fresh. Never a complaint. Zerorez is always reliable, cordial, prompt, and their service is outstanding. I recommend Zerorez every time the subject of cleaning floors and furniture comes up.
Unlike some other places I had contacted, Zerorez was very responsive and able to help determine if they could assist with my needs. As this is for the location I work at and not my home, it was important that I get the proper service to ensure that the property is looking the best that it can. Zerorez came out quickly to assess what I needed and sent me a quote the same day for services. Scheduling was easy, and they were kind enough to offer a billing option. My carpets and seating look worlds better than they did before they were cleaned. Thank you so much, Zerorez!!
Fast, efficient, friendly service
Paid extra to have the odor removed. Original estimate was $180, after the tech called and told me what needed to be done for full clean and odor removal it was $330.
Odor still there, was asked to pay an additional $150.
Tech was really nice through. I don’t just appreciate dishonesty and hidden fees. Be up front, be transparent.
My house is being sold and will be using another company to finish the job.
Fast and effecient
Tim was fabulous -told me about more options but never pushed so that it was annoying…he knew his stuff and never even took a break in 3-1/2 hrs. I added on 800 sq ft of tile the
Night before and he was still able to do it. Had a film over the tile…I thought it was wax but he said -let me do a
Spot and we’ll see…it all came off! He was amazing and I love your company!!
Staff is always punctual! Non soap product!
Brendan J was awesome! He did what other Zerorez employees have done.
He brought in fans to dry, he looked under my area rug for puddles, he mopped up excess water on floor around my area rug. He then raked my rug. He sprayed protection on it and raked it again. I've never had other technicians do this over the last 3 service calls.
Area rug doesn’t appear clean, some minor stain spots stills visible, fibers rough to touch. Rug was soft prior to cleaning. Arranged cleaning due to temporary storage in between moving was hoping to have it freshened up. Not impressed by this service.
We did a basic carpet cleaning in our new condo and had amazing results. Very dirty carpet that was completely clean afterwards. Our representative Jason was super helpful and did a great job! Would highly recommend him to anyone else wanting to use Zerorez.
What we like is NO CHEMICALS used!! Your special care in removing urine stains left by our aging dogs. Professional staff.
Brandon was patient and professional. He explained what to expect due to the age of our carpet. He was very friendly and took time to get my approval of his work before continuing the job. Thank you
Very polite gentleman, went over his procedure of his job, did a fine job my tile look like new, very happy.
Usual outstanding job and experience
2nd time using ZEROREZ. !st time they were able to get out a paint stain that i clumsily spilled on the carpet, along with grease spots from my workboots. They did a great job. This tome I needed pets stains from my sick elderly cat and, believe it or not grease stains from my boots AGAIN. I really need to be more aware. Great job this time with stain and odor removal. Not to mention, they were able to show up early. Thanks. Hopefully I wont need you a 3rd time, but if I do, you are my ONLY CALL!
Technician was friendly and did A great job
It was just average at best.
The technician was professional and friendly. He answered any questions we had and explained the cleaning process for us. It was a great, first-time experience.
On time, efficient, great job and no up-selling.
Technician did a great job, just wish your pricing was a little lower, especially for area rugs.
Love our clean carpets
Easy to book an appointment and your employees are always friendly - we only had an issue with one employee, he just didn't have much of a personality but did a good job still
Excellent customer service on the phone! A little confusing when scheduling specific services online. Hard to understand the tech sometimes. The shower cleaning seemed very expensive for what we got. But the carpet cleaning and difference it made was awesome! Thank you for clean carpets! Our new home feels more livable now :)
Service technician was professional and thorough.
Your service was excellent. Our carpet looks great and your technician could not have been better! Thank you!
Fast, courteous, and clean!
Nothing it’s good.👍🏻
They are Timely and communicate well
Too costly for smaller items! Paid over $740 for the job. Furniture job was excellent carpet cleaning and protectant ok.
The carpet is definitely cleaner than I expected, but now it looks a little like it has leprosy. It's slightly lighter in some random patches than in others.