Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84544 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 25, 2022 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

Jeremy was very professional and worked very hard to get our couch and carpets clean.

Report a concern   January 25, 2022 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Dries quickly with no residue. Friendly techs that work efficiently.

Report a concern   January 24, 2022 — Rated 8 out of 10 by D.B.T. Zerorez Phoenix
What could we do to improve?

I wish the carpet had been left a bit dryer.

Report a concern   January 24, 2022 — Rated 10 out of 10 by A.P. Zerorez Phoenix
What do you like about our products and services?

The efficiency and customer service

Report a concern   January 24, 2022 — Rated 10 out of 10 by A.C. Zerorez Phoenix
What do you like about our products and services?

The carpets are so clean and the customer service is is so on point

Report a concern   January 24, 2022 — Rated 9 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

It was very quick and easy.

Report a concern   January 24, 2022 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

this is the second time I have used you to clean my tile and i have been very pleased

Report a concern   January 24, 2022 — Rated 10 out of 10 by Claude Tremblay Zerorez Phoenix
What do you like about our products and services?

very professional and did a great job cleaning couches

Report a concern   January 24, 2022 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

Great friendly technician, he was very professional. My grout is sooo clean, I just love looking at it! My carpet is also clean, and all the areas I got cleaned have that awesome clean feeling. I pick ZeroRez every time, because you don't use harsh chemicals!

Report a concern   January 24, 2022 — Rated 10 out of 10 by Jim Ruzicka Zerorez Phoenix
What do you like about our products and services?

They did a great job removing stains and restoring our carpet to it's original look.

Report a concern   January 24, 2022 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

My technician was very professional and respectful. My tile floors are squeaky clean and the carpet looks clean! He did a great job!!

Report a concern   January 24, 2022 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

I am always impresses by the professionalism of the techs that come into my home. They are knowledgeable, courteous and great teachers! I also love that I can clean my carpets and furniture without harsh chemicals.

Report a concern   January 24, 2022 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

my tech, was very nice informative and efficient. What else can you ask for.

Cheers'

Report a concern   January 24, 2022 — Rated 10 out of 10 by Susan Mallery Zerorez Phoenix
What do you like about our products and services?

I really appreciate the fine service and great results I get with your services. My older carpet looks great again and feels so soft on my bare feet! The tile floor looks clean and bright again.
I have used you in Oregon, Washington and now here in Arizona. Great results with any of your team.

Report a concern   January 24, 2022 — Rated 8 out of 10 by J.J. Zerorez Phoenix
What could we do to improve?

I knew you did not lift heavy furniture, but there were chairs around dining table & you did not move them 2 ft as that is where you will probably find most spots from people eating there. My renters who are 80 yrs old said if they had ask they would have moved the chairs for them.
I called zerorezz when they left & they said we had 30 days & they would come back if there is a problem. This would be a second trip and also my renters would have to stay home another day. Seems to me this is overkill when they could have just slid the chairs out 2 Ft and never had to do any lifting,.I hope it won't be necesary to call. Please mail me a copy of my receipt as I will need it for my taxes. Thanl You. First name removed

Report a concern   January 23, 2022 — Rated 10 out of 10 by Angela Johnson Zerorez Phoenix
What do you like about our products and services?

zerorez did an excellent job on my new puppy stains

Report a concern   January 23, 2022 — Rated 10 out of 10 by Dave Coven Zerorez Phoenix
What do you like about our products and services?

Great people, great service, great results

Report a concern   January 23, 2022 — Rated 0 out of 10 by S.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

When I received this I almost just deleted it without responding but thought if I do, how can you know what I think of your service. First, it has nothing to do with the tech. He was courteous, efficient and did his job. My issue is the actual cleaning itself. I have had carpets cleaned dozens and dozens of times. This is not my first rodeo, but I would rate it a big zero. My carpets look like they need to be cleaned, not that they just were a couple days ago. We always remove all the loose items in all the rooms and vacuum before they come. I watched as he put the non soap solution down and then steam clean it up. He covered all the carpeted areas. I have a very high quality berber style carpet that always cleans up beautifully but not this time. There are streaky type marks on a couple areas of the main living area and it looks like it needs to be cleaned not that it just was. The carpets are actually a little crunchy in some areas and they are not brighter like they usually are after cleaning. I would not in good conscious be able to recommend your service to anyone. I paid a premium for this cleaning and do not feel I got a good value.

Report a concern   January 23, 2022 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Looks good so far and ontime

Report a concern   January 23, 2022 — Rated 10 out of 10 by Susan Bahr Zerorez Phoenix
What do you like about our products and services?

Great service. Rugs came out beautiful and the tech was great. I would strongly recommend

Report a concern   January 23, 2022 — Rated 10 out of 10 by V.P. Zerorez Phoenix
What do you like about our products and services?

Always professional and the carpet looks great with no harsh soaps or chemicals.

Report a concern   January 23, 2022 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Great service

Report a concern   January 23, 2022 — Rated 10 out of 10 by P.R. Zerorez Phoenix
What do you like about our products and services?

excellent job done and very courteous cleaner

Report a concern   January 23, 2022 — Rated 10 out of 10 by barbara trejo Zerorez Phoenix
What do you like about our products and services?

Wow! I was very happy with how clean my tile and carpets are. My tech was very informative about the whole process. I’ll definitely be using you guys again. Happy customer!

Report a concern   January 23, 2022 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Great service from cleaning crew

Report a concern   January 23, 2022 — Rated 5 out of 10 by D.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I had heard great reviews from people about you. I had one spot I showed our tech which is still there. He said the carpet would be dry in 4 to 8 hours but was still wet when we went to bed 12 hours later. Did not think the carpet looked or felt any better than it had with other cleaners. Did not think it even with a special it was $420. did not think it was worth the money

Report a concern   January 23, 2022 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

Great job

Report a concern   January 23, 2022 — Rated 10 out of 10 by Selina Zavala Zerorez Phoenix
What do you like about our products and services?

We had Dylan A. as our tech, we greatly enjoyed his knowledge and his professionalism. We have dogs and he was able to not only get out our pet scent but also educate us on how to prevent further damage to our carpet. The products didn’t smell like pure chemicals which was nice, I have allergies so it was very welcoming to not feel suffocated. We are definitely going to use Zerorez again!

Report a concern   January 23, 2022 — Rated 10 out of 10 by B.G. Zerorez Phoenix
What do you like about our products and services?

Prompt, Caring, thorough, did and outstanding job. We will definitely use Zerorez again

Report a concern   January 22, 2022 — Rated 8 out of 10 by A.T. Zerorez Phoenix
What could we do to improve?

Just one stain did not come up.


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