Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85797 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 18, 2023 — Rated 10 out of 10 by E.M. Zerorez Phoenix
What do you like about our products and services?

Well trained technicians, polite
careful about existing furniture (barriers around legs where hose might go,
safety markers in street and sideway
Very clean carpets, soft feel,
Only slightly damp slippers provided

Report a concern   March 18, 2023 — Rated 10 out of 10 by L.L. Zerorez Phoenix
What do you like about our products and services?

they do a great job in a little ammount of time and do not leave the carpet wet. thanks

Report a concern   March 18, 2023 — Rated 10 out of 10 by D.T. Zerorez Phoenix
What do you like about our products and services?

On time! Professional! Good results.

Report a concern   March 18, 2023 — Rated 10 out of 10 by B.K. Zerorez Phoenix
What do you like about our products and services?

Great job cleaning, very professional!

Report a concern   March 18, 2023 — Rated 10 out of 10 by N.F. Zerorez Phoenix
What do you like about our products and services?

Professional, prompt

Report a concern   March 18, 2023 — Rated 5 out of 10 by S.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The cleaning and worker were great, but I have never had to move my own furniture and it was very difficult.

Report a concern   March 18, 2023 — Rated 10 out of 10 by K.I. Zerorez Phoenix
What do you like about our products and services?

Extremely polite, knowledgeable, efficient service people.

Report a concern   March 18, 2023 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

Very nice! Prompt technicians.

I am a little disappointed because you did the carpet 11/2/22 and again this week. I moved the furniture so you had access to the area could not do completely before and had the pet solution treatment. Area still has an odor which I hope will improve with time. It is not your service because there was an issue with the carpet after two flooding and the leasing office refused to replace carpet even those it was their fault. Not sure what the next step. As a renter and not an owner, don’t want to spend more money on this carpet.

Report a concern   March 18, 2023 — Rated 10 out of 10 by Steve Ferguson Zerorez Phoenix
What do you like about our products and services?

I can rely on great results, considerate crews and on-time arrivals.

Report a concern   March 18, 2023 — Rated 0 out of 10 by S.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My sofa looks worse than before you cleaned it. When it dried none of the seating was clean and there were some extra spots. Very disappointing.

- Name removed.

Report a concern   March 18, 2023 — Rated 10 out of 10 by L.K. Zerorez Phoenix
What do you like about our products and services?

Ease of booking a quick service

Report a concern   March 18, 2023 — Rated 10 out of 10 by A.D. Zerorez Phoenix
What do you like about our products and services?

Fast, friendly and reasonably priced

Report a concern   March 18, 2023 — Rated 10 out of 10 by K.P. Zerorez Phoenix
What do you like about our products and services?

Service was fast and efficient. Great communication through the entire process.

Report a concern   March 17, 2023 — Rated 10 out of 10 by Regina Matos Zerorez Phoenix
What do you like about our products and services?

I scheduled carpet cleaning while the rest of my family was out of town. From scheduling to payment, every step of the process was super efficient and simple. The technician was on time, friendly and professional. He explained the cleaning process and got to work! The cleaning was faster than I imagined and my carpet was very clean.
I will definitely use ZeroRes again - and would definitely recommend them!

Report a concern   March 17, 2023 — Rated 10 out of 10 by Wendle Keays Zerorez Phoenix
What do you like about our products and services?

Paul, was the best! He checked out the sofa fabric BEFORE deciding how to clean it. He measured the areas we had measured to confirm our measurements. He cleaned our tiles and the grout to look like new. We are VERY pleased. We have used Zerorez several times here and in CA over 35 years. The service is excellent! And, we know we are going to have a clean house when it is done. Thank you.

Report a concern   March 17, 2023 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

We were very pleased. The tec was very friendly and careful.

Report a concern   March 17, 2023 — Rated 9 out of 10 by G.R. Zerorez Phoenix
What do you like about our products and services?

No heavy soaps or cleaners are used.

Report a concern   March 17, 2023 — Rated 10 out of 10 by E.F. Zerorez Phoenix
What do you like about our products and services?

Robert was a wonderful and experienced technician and did a fabulous job.

Report a concern   March 17, 2023 — Rated 5 out of 10 by J.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I am disappointed that my bedroom still has a dark area from doorway to the bathroom. That area gets very dirty but that’s why I call a professional as it’s an area I cannot get clean myself. The area carpet in my living room still has dark areas that I thought would be gone. Mtl you neighbor recommended you highly so of course my expectations were that everything would look great. The master closet and second bedroom look great. Moe was very professional and easy to work with.

Report a concern   March 17, 2023 — Rated 10 out of 10 by Lisa Holton Zerorez Phoenix
What do you like about our products and services?

Easy scheduling. Reliant service.

Report a concern   March 17, 2023 — Rated 10 out of 10 by Pearlie Cherry Zerorez Phoenix
What do you like about our products and services?

Serviceman was prompt, courteous and did a great job.

Pearlie

Report a concern   March 17, 2023 — Rated 10 out of 10 by Madeline Rose Zerorez Phoenix
What do you like about our products and services?

Carpet cleaning works well for us and a good job is done by your cleaning folks.

Thanks 👌 Mike and Madeline

Report a concern   March 16, 2023 — Rated 10 out of 10 by Shannon Thomas Zerorez Phoenix
What do you like about our products and services?

My carpets look great! I wish I had a before and after picture. They were very professional and I highly recommend them. I will never use another company.

Report a concern   March 16, 2023 — Rated 10 out of 10 by Laura Newport Zerorez Phoenix
What do you like about our products and services?

We’ve used zerorez before but this time the customer service was absolutely amazing. Alex came to our home and was professional from the time he came in to the time he drove away. He was so polite and was able to contact their dispatch center and add our coupon without any questions or hassle.

Report a concern   March 15, 2023 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

Knowledge and professionalism

Report a concern   March 15, 2023 — Rated 10 out of 10 by Richard Artwohl Zerorez Phoenix
What do you like about our products and services?

Price,price,price. Also simplicity of the cleaning process. Carpet looks 98 percent better. Hadn't been cleaned in over 30 years. Won't wait so long next time. It all depends on how long the cleaning holds up. I have cleaned my kitchen floor before your tech came out. I realize how dirty it was and most likely contributed to the carpets condition. So, I am going to stay on top of that> I also have purchased some carpet glides for the easy moving of my furniture which will allow me to move and vaccum around areas I was not easily able to access. So, I just didn't vaccum that area. Now I will.

Report a concern   March 15, 2023 — Rated 10 out of 10 by Karlie Vankruiningen Zerorez Phoenix
What do you like about our products and services?

Cleaning was completed in a very timely manner, the technicians were very professional and the service was very affordable.

Report a concern   March 15, 2023 — Rated 10 out of 10 by A.A. Zerorez Phoenix
What do you like about our products and services?

I was pleased that the carpet dried quickly. Tech did a good job.

Report a concern   March 15, 2023 — Rated 10 out of 10 by B.T. Zerorez Phoenix
What do you like about our products and services?

On time, prompt service. Friendly staff. Efficient tech/carpets came out great and dry relatively quickly as not over wet.
Tyson the tech did a great job.

Report a concern   March 15, 2023 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

professional workers and clean carpets


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