- Phone: (480) 507-2419
- Visit Website
based on 84504 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You don't move furniture, pricey, every little thing is charged. Nope, never again.
I like your excellent service and quality products.
Zero Rex did a great job on the carpet. It took a little longer to dry than they said but they did a great job. Our technician was very knowledgeable and explained the entire process.
Techs have so far been friendly, informative and do a great job. Work is always complete in a timely manner and results are always great.
Professional staff. Carpets always come out awesome.
Easy booking. On time tech. Great looking carpet!
The carpet was pretty bad with several stains. It looks so good now and it made my house smell fresh.
Informative
And was very easy to buy a gift certificate
Our technician took the time to speak with me about my options and was well informed. Very professional and personable. Satisfied with the services.
I requested to have my tile flooring and tile countertops to be cleaned, he only cleaned the floor. As for the floor, he got it clean but missed a dozen obvious spots. Lastly I asked him to go through the garage, he used the front door instead. as a result, whatever solution you use to pretreat the tile stained my concrete flooring with his footprints. I now need to have the concrete cleaned because he didn't follow instructions. I hate to sound rude, but when you see the layout of my house you will see that this was an easy problem to avoid.
Our tech was fabulous. Very professional and knowledgeable about what we needed. He got the job done in a timely manner.
I’ve recommended him to several friends and will use him again.
Love Zerorez….
Always professional. Concentrates on problem areas. Excellent job. Even wiped down my hardwood floor in the area hoses were and where he walked. I have used and recommended Zerorez for years. Also, I use spray bottle of their special cleaning water on many items, too. Works great.
Kind and quick service, carpet feels clean and no residue.
First, I work 12 hour night shift and scheduled the earliest time that was good for me so I could get my sleep before the appt. They showed up 2 hours early.
Second, we opted for the bio treatment as we have an old dog who has had some accidents in the house. The person doing the cleaning tried, unsuccessfully, to use some kind of light to determine where the urine was on the carpet, then proceeded to just pour some of the chemical straight out of the gallon jug onto the carpet where they thought there was urine.
Now, 2 days later, one part of our carpet is still damp and it smells worse then before we had it cleaned. This isn't the first time we have used Zerorez, but its the first time we have been disappointed with the results. I am now looking for another company to come in ASAP.
Customer service, timely, friendly, high quality
the guy that did my carpet was very fast and did a wonderful job, not pushy and explained to me about the pet problems I was having. His name is Matthew and I would always want to use him again
They called to see if they could come earlier than scheduled because of a cancellation, great, explained everything, did the job quickly and professionally, protected our home, and the job looks great.
Thank you!
Punctual arrival, excellent tile cleaning and reasonable prices estimated and actual.
The best part of our experience was our technician Colton. He was very professional and communicative. He explained what he was going to be doing and about the zerorez process. He is an asset to your company.
Your technician, Bailey, was terrific and efficient. Thank you for the good job done.
Very professional and a job well done.
Reliable and great job!
Our service technician, Andrew, was so personable. We appreciate the manner in which he performed his job.
Thanks!
The people that came to do the carpet explained everything in detail and did a thorough job, answered all my questions and were very polite.
Everything … from scheduling to the actual cleaning we’re done very professionally … would definitely use this company again
Dave and Paul were amazing: courteous, friendly, professional; hard workers. Great reps for Zerorez.
Great Service! My carpet is beige and I’ve lived in this home for 5 yrs and I know it wasn’t done before. My carpet looks really nice . Thank you Zeroez !!
Schedule on line.
Arrive on time
Quick and efficient
Friendly and Professional
Andrew was my service Tech…he explained every step of the “Zerorez” process..made sure all my questions and concerns were addressed
Love how he hand washed my upholstery and how quickly everything dried..just like new
He was professional, quick and cleaned up everything
Big fan of Zerorez have used for my carpet and my furniture..
Big shout to Andrew for being a well informed employee and takes pride in his job..
We have used Zerorez at least 2x before, always have a super experience with their method/process in how they truly get carpets clean. No weird chemical smells or soggy wet carpets ever. Everything dries out overnight and is not crunchy or soapy slimy at all. Highly recommend them without a hesitation.