Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84504 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 10, 2022 — Rated 8 out of 10 by V.S. Zerorez Phoenix
What could we do to improve?

Remind me to move my shoes, don’t vacuum around them.

Report a concern   December 10, 2022 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

The service was super. Jordan was so polite and did a wonderful job. Just purchased this home and needed carpet and tile cleaned. I was amazed that the tile came out beautifully.
I would definitely give Jordan a 10!!!

Report a concern   December 10, 2022 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

Extremely easy to schedule services online (although mobile site did not display an option for area rugs). An appointment was available the next day. Technician was efficient and knowledgeable. No harsh chemicals were used to clean our rug or upholstery.

Report a concern   December 10, 2022 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

Quick dry, not saturating my carpets

Report a concern   December 10, 2022 — Rated 10 out of 10 by A.K. Zerorez Phoenix
What do you like about our products and services?

Customer service is Great! Our tech was very efficient and did an amazing job!

Report a concern   December 10, 2022 — Rated 10 out of 10 by Kevin Baehr Zerorez Phoenix
What do you like about our products and services?

Caleb was really great. Was clear and knowledgeable. And our house looks great. Thank you.

Report a concern   December 10, 2022 — Rated 10 out of 10 by G.J. Zerorez Phoenix
What do you like about our products and services?

Kaleb did an awesome job!!!

Report a concern   December 10, 2022 — Rated 10 out of 10 by N.S. Zerorez Phoenix
What do you like about our products and services?

Everything went great 👍

Report a concern   December 10, 2022 — Rated 0 out of 10 by B.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I'd like to show pictures, not pleased with the outcome.

Report a concern   December 10, 2022 — Rated 8 out of 10 by S.D. Zerorez Phoenix
What could we do to improve?

Tech was absolutely great. On time, professional, polite and respectful.
However the dryer left marks on the two chairs I had cleaned. The chairs have a fabric that needed to be scrubbed with the grain. The cleaning movement did not go in the same direction of the fabric grain, my chairs have marks going in all different directions.
The bedroom carpet looks good.

Report a concern   December 10, 2022 — Rated 10 out of 10 by C.P. Zerorez Phoenix
What do you like about our products and services?

professional service, carpets look and feel great, pricing was good

Report a concern   December 10, 2022 — Rated 10 out of 10 by P.F. Zerorez Phoenix
What do you like about our products and services?

Very easy to schedule an appointment. This was our second time to use Zerorez for carpet and sofa cleaning. Jeff was the technician both times. He is very efficient and does and excellent job! Carpet and sofa both looked great.

Report a concern   December 10, 2022 — Rated 10 out of 10 by Dana Galloway Zerorez Phoenix
What do you like about our products and services?

Our tech was friendly and professional! He and the products were terrific! I use you at least once a year.

Report a concern   December 9, 2022 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

The Zerorez tile and grout cleaning is outstanding. Scott the technician did a great job, very friendly and professional.

Report a concern   December 9, 2022 — Rated 10 out of 10 by Jim Dustan Zerorez Phoenix
What do you like about our products and services?

On time, courteous & explained what was going to be done.

Report a concern   December 9, 2022 — Rated 10 out of 10 by Diane Glover Zerorez Phoenix
What do you like about our products and services?

The people who came to steam my tile and clean my carpets were professional and knew what they were doing. My questions were answered to my satisfaction and they made every effort to make me feel comfortable . i would definitely use them again and would share the use of this company to my friends. Job well done. Thank you !

Report a concern   December 9, 2022 — Rated 10 out of 10 by Trent Powell Zerorez Phoenix
What do you like about our products and services?

Your service was absolutely phenomenal, you couldn't have a better tech than you sent me, give him a raise.

Report a concern   December 9, 2022 — Rated 10 out of 10 by Adam Brackney Zerorez Phoenix
What do you like about our products and services?

Quick, effective, and professional. I’ve already recommended Zerorez to friends.

Report a concern   December 9, 2022 — Rated 10 out of 10 by Joanne Palmer Zerorez Phoenix
What do you like about our products and services?

The rest is a great company they did great work and their technician was awesome very knowledgeable will have them back again

Report a concern   December 9, 2022 — Rated 10 out of 10 by M.O. Zerorez Phoenix
What do you like about our products and services?

Your technician was very efficient and cordial. Carpeting looks so much better.

Report a concern   December 9, 2022 — Rated 5 out of 10 by R.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

FIRST THE TECHNICIAN CAME OUT , AND TOLD ME THAT HE WOULDNT CLEAN MY CARPETS BECAUSE OF URINE IN MY CARPETS. AND IF I WANTED THEM CLEANED IW OULD HAVE TO PAY 4.000 DOLLARD TOTAL TO CLEAN MY HOUSE ,I SAID IF IM GOING TO PAY THAT I WOULD PUT NEW FLOORING. I ASKED HIM TO CALL THE MANAGER OF HIS CO, AFTER A DISCUSSION THEY CLEANED MY HOUSE FOR THE CUSTOMER REP QUOTED ME. MY CARPETS CAME OUT FINE. WITH NO URINE SMELL. I FEEL THAT WHEN A TECHNICIAN SHOULD NOT ARGUE WITH A CUSTOMER. I KNOW MY HOUSE, I INSTALLED GOOD STAIN RESISTANT BACK WHEN I BOUGHT MY HOUSE. THE FLOORS CAME OUT BEAUTIFUL. I HAVE USED ZEROREZ MANY OF TIMES, SO I KNOW MY CARPET.VERY DISSATISFIED THIS TIME
RAY Last name removed.

Report a concern   December 9, 2022 — Rated 10 out of 10 by Yonako Chambers Zerorez Phoenix
What do you like about our products and services?

Your service expert

Report a concern   December 9, 2022 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

JESSIE WAS GREAT. I LIKE USING NATURAL PRODUCTS

Report a concern   December 9, 2022 — Rated 10 out of 10 by Nancy Ball Zerorez Phoenix
What do you like about our products and services?

Brooke was amazing. Explained everything, she was very professional and personable. Will definitely us her and the company again! Thank you

Report a concern   December 9, 2022 — Rated 10 out of 10 by Tim Kramer Zerorez Phoenix
What do you like about our products and services?

They work on pet stains.

Report a concern   December 9, 2022 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

technician was first class. The floor looks great.

Report a concern   December 9, 2022 — Rated 10 out of 10 by S.H.S. Zerorez Phoenix
What do you like about our products and services?

Cleans well and friendly service

Report a concern   December 8, 2022 — Rated 10 out of 10 by R.J. Zerorez Phoenix
What do you like about our products and services?

Cesar and Brooke were here two days ago and did an excellent job cleaning our 15 year old carpets. They were friendly and efficient and cleaned three rooms in about one hour. We have used Zerorez since 2011, always with excellent results.

Report a concern   December 8, 2022 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

Quality of work,

Report a concern   December 8, 2022 — Rated 10 out of 10 by A.D. Zerorez Phoenix
What do you like about our products and services?

Service was done completely and efficiently.


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