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based on 84504 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Easy to book. On-time. Good communication. Efficient and effective carpet cleaners.
On time, friendly and professional. They did a great job on my carpets.
I always have an amazing experience when I use Zerorez. I have used them now three times. Twice for my rental property and just recently for my home. Everyone from the phone agents to the cleaning technicians are friendly and helpful. The last cleaning technician went above and beyond to ensure my homes carpet looked brand new.
The service, the quality of the carpet cleaning and the ease of making and changing appointments.
On time
Knowledgeable
Professional
When giving quotes over the phone let the customer know that additional services are per room and/or treatment. Not just that it is $70.
Ramone was able to make my 15 year old carpet look amazing also he was so professional and a pleasure to have in my home I have a 26 year old son with autism and sometimes these things can be difficult but Ramone was literally a magician in every way thank you zerorez I will never rent another rug doctor again Ramone see you in 3 months you are my guy give him a raise ❤️ 💙 😊
Easy to schedule, ample availability and friendly service
Wonderful experience!
Very professional
Prompt - professional - Rob was a pro and enjoyed his job.
my tiles look new - I am very happy
No chemicals
The technicians were polite, prompt and professional. They told me exactly what they would be doing and how long it would take. They worked efficiently and carefully. The quality of the cleaning was excellent.
Your cleaner was very friendly and professional. I also like the ease of scheduling the appointment.
I had some issues with initial cleaning and they sent another tech out to redo the room . Never ?’ed came evaluated the situation and cleaned again and it’s fine . Thanks so much HASSEL FREE COMPANY THEY STAND BY THEIR WORK!!
Everything went how supposed to, not surprises not extra charges, smooth process!
Your guys always do a great job at cleaning my floors and the techs you send are always top notch.
No chemicals and strong smells left behind.
The cleaner was professional and polite
They did a good job but left two small areas that we easily cleaned. My son will probably use you,
I liked how the services were clearly explained and how it was executed. Nice work!
Very efficient
Very clean
Friendly technician
Will use again
So pleased this is the second time I have used them and I will never use another company. I am such a perfectionist I am so glad I found this company!! Susan Benge
Great service and results!
Great service. On time and very professional . Carpets have never so clean!
The tech was on time and very friendly. He worked quickly and did a great job, carpets and couch look new!
Very good.. polite.. finished work was great!
Fast Dry
Locke how the carpet comes out and the technicians are great!
The job was well done and the representative very courteous.