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based on 85794 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The employee went to the wrong address. Then at the complex went to the wrong unit number. Almost couldn’t do the job because the hose wasn’t long enough from the truck to the condo. Had to keep my garage door open and garage unattended throughout the entire job. At the end of the job the carpets did not look any cleaner.
everything!
Very professional
I sent email about grout cleaning. No response to email. After grout dried I can see spots that were missed. Grout also is patchy looking where one spot looks clean then right next to it it is dirty. Technician also did not clean underneath/backside of cushion on couch. I spent over $400 on grout cleaning and upholstery. Wish I would have tried a company that steam cleaned.
Liked it and they can come back with in 30 days if the spots were not removed the first time.
Awesome job! Great technician!
The technician that came out was very honest and upfront about my options and came up with the best course of action. Very informative and helpful!
Great guy who came to my house, and very knowledgeable!
Got here the same day. Knowledgeable tech, job well done!
Excellent service... After alot of remodeling, it was so nice to have Zerorez do their thing.
Nathan was Amazng!!! Will request him again! He was very helpful and got our Stans out. Thank you Nathan!!
Staff is always professional and transparent. The quality of cleaning is always very good and consistent.
My technician was very polite and explained everything he was doing.
Technician was great!
Include master closet without extra feebas it was the last time I used your services.
Nathan is a good technician :) !
My carpet unfortunately is a bit 'dry' after cleaning.. ? !
I thought you used soft water ??
The carpets were fantastic after they were finished. The technicians were great and had good customer relation skills, even the trainee. Yes I would use them again. I was the Manager of the Environmental Services department in 3 major hospitals in the Pittsburgh, Pennsylvania area. I have seen my share of carpet cleaning.
The price was a little steep but I am satisfied with how my carpets came out.
Everything looks amazing. I cant believe the difference on the grout. Our tech was great. We were not home so he continuously sent pictures of the progress. Highly recommend!!
The tech was prompt and took his time. I like fact you don’t use soaps.
Beyond the quality cleaning, I have always appreciated the professionalism and hard work from the technicians. They work very hard to do the best possible job.
The two technicians came on time and spent a good amount of time cleaning both carpets and sofa pillows. Nice guys!!
Jacob was fantastic from start to finish! Floors looked brand new! He explained everything he was doing, took excellent care of working around our wood floors to not damage with the water he was using. Will be requesting him in the future! I hope you all know what a valuable employee he is to your company!
Easy to make an appointment.
Carpet cleaner on time, respectful and has slippers for the floor.
The carpet gets clean, not too much of a smell and dries relatively quickly.
They got my kitchen cleaned like I didn't think possible.
Very good service. Professional and respectful.
Excellent, careful, professional, personable staff!
Carpet and rug looked like new again!
Arrived on time, professional, answered all my questions, service was quick
Your technicians did a wonderful job on our sofa, chair and carpet.
Great service, clean carpets that dried very fast

Disappointed that none of the stains came out of the carpet. Carpet needs to be pre-treated for stains. I now understand that just steam won't remove stains.