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based on 84501 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
ZeroRez consistently makes it easy. From booking to their 'day of' communication. Their prices are fair, their customer experience awesome & their technicians are respectful, show up on time & do what they say they're going to do. I love that their products are safe for my pets! Joshua, my technician, was actually early - and he was able to make my carpet look almost brand new. Thank you ZeroRez!
My floors came out so nice and clean however my walls were damaged and I just had them paint it
The carpet is clean and dries quickly. It was easy to book a day and change it when I needed to. Everyone is professional and the service person was very prompt and worked quietly and respectfully. He helped resolve a few problem areas. Thank you
Quality of carpet cleaning that works, professionalism and friendliness of staff, ease of making an appointment, timely follow up confirmation and on appointment day,
I had your company last year to. In checking my records I found the charges last year were substantially less.
I was overcharged for the service rendered & the rep told me $252 over the phone...
Show up on time and my carpets look amazing.
Quick, clean and professional!
No chemicals
Courtesy, respectful of property, finished promptly.
Great service by Jesse
The work was done very professionally and exceeded my expectations. I had carpet cleaning done on high traffic areas and the end result was better than I could have expected or hoped for.
Came quickly. Guy was great.
Technician was professional and thorough; carpet looks great!
That the carpets feel so clean when you are done.
This company is very easy to schedule with and very helpful as well as flexible. I appreciate timely manner in which they do business. The Techs were on time and friendly. Our carpets always look great!
Very friendly and professional
I already gave comments on the service, please stop
Sending me these requests.
I love the clean fresh look of the carpet after using your product. I never call anyone else. I try to request Jeff Klaus because he seems to take extra care to do a good job. He has high standards and recognizes if the rug could be cleaner. He goes to his truck and comes back with another product to get the job done.
Our carpets look much better. Your technician was very good, texted his approximate arrival time & did a nice job.
I like that with zero residue, the carpets are safe for children to play on.
Very pleased with the cleanliness of our tile and grout and the Zerorez process. Making the appointment and the timeliness and communication of our service pro was excellent. Best part was how Cody worked through two pressure line failures to get the job done on time and how the office supported him with delivery of a replacement part pronto. I'm calling Zerorez again when we need service and requesting Cody!
Everything looks great after and didn’t take very long to dry. There were a couple pet spots that are completely gone now and even the older nail polish stain looks even lighter than before. Best of all, the carpet has no scent whatsoever which is hard to do with 4 dogs and a toddler!
The technician was wonderful in explaining the process and ensuring our needs and wants were met.
This was my third time using Zerorez and they never disappoint. My tech Nathan Knight was awesome. He was professional, prompt and he allowed me to look over each room after he cleaned them to make sure the cleaning was to my liking. Zerorez once again exceeded my expectations. I most definitely will recommend and use them again in the future.
The young man that came was polite and cordial and did a very good job.
Brooke was fantastic. Our carpets have never looked or felt better! Thorough cleaning, efficient service and she was super kind, friendly and trustworthy.
Great customer service, job well done and very affordable.
Looks clean and does not have an order anlylonger
The carpet cleaner guy was extremely knowledgeable and informative. He also was very pleasant and did a great job cleaning my carpet, considering the shape it was in when he arrived. I would recommend Zerorez to anyone. M. Gullekson