Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84370 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 16, 2025 — Rated 10 out of 10 by Christian Klaus Zerorez Phoenix
What do you like about our products and services?

The technician was fast and efficient.

Report a concern   September 16, 2025 — Rated 10 out of 10 by Jim Nalepa Zerorez Phoenix
What do you like about our products and services?

professional and did a great job for a fair price

Report a concern   September 16, 2025 — Rated 10 out of 10 by K.P. Zerorez Phoenix
What do you like about our products and services?

Mike did a great job and we now feel we have new carpets - post pet. Just wish the prices weren't so high.

Report a concern   September 16, 2025 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

My service technician was very thorough and easy to understand. He explained everything and made sure that I was getting the appropriate services.

Report a concern   September 16, 2025 — Rated 10 out of 10 by Rita Chadwick Zerorez Phoenix
What do you like about our products and services?

I have used Zerorez for a long time and they continue to be thorough, professional, detailed, have integrity, and the list goes on. If you need your carpets done, call them. They run specials too.

Report a concern   September 16, 2025 — Rated 10 out of 10 by V.E. Zerorez Phoenix
What do you like about our products and services?

I had a wonderful experience with Zerorez. They have done my carpet cleaning for years. I scheduled to have my tile and grout cleaned. The technician Ryan showed up on time and did a fantastic job on cleaning my tile. He was very polite and efficient and made sure I was satisfied with the job before he left. He even went and did some touch up on grout that was stained. I highly recommend Zerorez, ask for Ryan B.

Report a concern   September 16, 2025 — Rated 10 out of 10 by B.L. Zerorez Phoenix
What do you like about our products and services?

Excellent customer service

Report a concern   September 16, 2025 — Rated 10 out of 10 by Maureen Caruso Zerorez Phoenix
What do you like about our products and services?

No residue left in the carpet! Good service

Report a concern   September 16, 2025 — Rated 10 out of 10 by K.R. Zerorez Phoenix
What do you like about our products and services?

GREAT JOB - WENT THE EXTRA MILE!!!!

Report a concern   September 16, 2025 — Rated 10 out of 10 by D.K.D. Zerorez Phoenix
What do you like about our products and services?

No smells, cleanliness of product and super personality of your Representative doing the work!
(JORDAN, THANK YOU FOR YOUR EXCELLENT WORK!)

Just sorry I waited so long to have my next cleaning, but so very happy now to look at the "CLEAN" results!!!

THANX, ZEROREX!!!

Report a concern   September 16, 2025 — Rated 10 out of 10 by D.I. Zerorez Phoenix
What do you like about our products and services?

Thorough cleaning, friendly employees, prompt service.

Report a concern   September 16, 2025 — Rated 10 out of 10 by D.T. Zerorez Phoenix
What do you like about our products and services?

Our tech was terrific. Company has great communication and they really care. Did a great job!

Report a concern   September 15, 2025 — Rated 10 out of 10 by K.J. Zerorez Phoenix
What do you like about our products and services?

Cleanliness and great service.

Report a concern   September 15, 2025 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Janeson was very nice and did a great job. He was very quick. The floor looked like it was new. I will use him again.

Report a concern   September 15, 2025 — Rated 10 out of 10 by M.E.S. Zerorez Phoenix
What do you like about our products and services?

Michael was on time -- very friendly and accommodating.

Report a concern   September 14, 2025 — Rated 10 out of 10 by T.A. Zerorez Phoenix
What do you like about our products and services?

It was speedy and made sure that I was well informed of my options and what each option would be getting me!

Report a concern   September 14, 2025 — Rated 10 out of 10 by L.E. Zerorez Phoenix
What do you like about our products and services?

They go over what they will be doing and confirm price with you before stating the job.
Polite and answers any questions you might have.

Report a concern   September 14, 2025 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

Carpet came out great. Job well done. Your service tech that cleaned our carpet was very professional and friendly, We enjoyed having him in our home.

Thanks for taking the time to find people like hiim, it speaks well of your company.

Report a concern   September 14, 2025 — Rated 10 out of 10 by Cornelia Gianni Zerorez Phoenix
What do you like about our products and services?

Great website. Friendly employees. Great service.

Report a concern   September 14, 2025 — Rated 10 out of 10 by S.K. Zerorez Phoenix
What do you like about our products and services?

I really like the fact that the technician didn’t try to add in any extra service to the assigned job. He was very honest, knowledgeable and that is much appreciated!

Report a concern   September 13, 2025 — Rated 10 out of 10 by Nick Demick Zerorez Phoenix
What do you like about our products and services?

Our carpets look much cleaner and smell better. The technician Michelle was very thorough and explained the process and suggested other cleaning options for our house. We are considering the duct cleaning option she presented to help with the dust in our home.

Report a concern   September 13, 2025 — Rated 10 out of 10 by Keith Haynes Zerorez Phoenix
What do you like about our products and services?

I wasn’t for sure how it worked, but after the the service technician cleaned the carpet and the tile floor the difference was very noticeable. He was very professional, and the outcome was beyond with our expectation.

Report a concern   September 13, 2025 — Rated 10 out of 10 by K.J. Zerorez Phoenix
What do you like about our products and services?

Great customer service

Report a concern   September 13, 2025 — Rated 10 out of 10 by I.P. Zerorez Phoenix
What do you like about our products and services?

We like that the carpets are washed without soap or fragrances, and it is safe for pets.

Report a concern   September 13, 2025 — Rated 10 out of 10 by Clarence Nygaard Zerorez Phoenix
What do you like about our products and services?

Prompt, very professional, great job.

Report a concern   September 12, 2025 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

Reasonable price, efficient service, on time, good results

Report a concern   September 12, 2025 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

Rob was early/on time. very careful and did a meticulous job. His thoughtfulness to check in with the company, about cleaning my stone tile flooring avoided any issues with the finish- so we took it off the scope of work.

Report a concern   September 12, 2025 — Rated 10 out of 10 by N.C. Zerorez Phoenix
What do you like about our products and services?

Very helpful, punctual, and thorough.

Report a concern   September 12, 2025 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

good job

Report a concern   September 12, 2025 — Rated 8 out of 10 by N.R. Zerorez Phoenix
What could we do to improve?

The technician did wonderful work, but it’s so expensive! I was considering adding some additional services, but the cost per room was too much. In addition, I was charged for space that really couldn’t be cleaned because of large furniture. Actual space needs to be considered in the cost, not just the size of the room.


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