Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84370 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 12, 2025 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Quality of work

Report a concern   September 12, 2025 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

We have tried several carpet cleaning companies-the carpet comes out the cleanest with Zeroez!

Report a concern   September 12, 2025 — Rated 10 out of 10 by Karen Brown Zerorez Phoenix
What do you like about our products and services?

Quality of service is excellent. I have used Zerorez for more than 15 years and wouldn’t use any other company! Carpets are beautiful and they stay clean!

Report a concern   September 12, 2025 — Rated 10 out of 10 by T.D. Zerorez Phoenix
What do you like about our products and services?

Tommy O did a great job! I also like your carpet cleaning process.

Report a concern   September 12, 2025 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Excellent in all ways.

Report a concern   September 12, 2025 — Rated 5 out of 10 by R.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I had to clean/ vacuum, sweep all rooms /beds when they left and turn all ceiling fans back on. Left mess from taking vents down.

Report a concern   September 12, 2025 — Rated 10 out of 10 by V.C. Zerorez Phoenix
What do you like about our products and services?

Our technician, Brian, was very professional, thorough and friendly!
Great service provided.

Report a concern   September 12, 2025 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

Ease of booking and quality of work

Report a concern   September 11, 2025 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

Robert took his job seriously and was amazing ! I had my carpets cleaned 4 yrs ago and the guy just used the last device on my carpets and they were crunchy he was horrible and here 4o min and gone
Robert treated the carpet with the orange spray used a different device and then the extraction and spray amazing ! give that guy a raise ! he was here like 2 hours amazing ! First name removed

Report a concern   September 11, 2025 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

The person was friendly and knowledgeable about what the job would be and outcome I was looking for I will definitely request the service of Ryan Stevens

Report a concern   September 11, 2025 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

Great job by the technicians

Report a concern   September 11, 2025 — Rated 10 out of 10 by E.B. Zerorez Phoenix
What do you like about our products and services?

Technician was great

Report a concern   September 10, 2025 — Rated 10 out of 10 by Anthony Arce Zerorez Phoenix
What do you like about our products and services?

Great quality product that has consistently met my expectations. Your service technicians are also nice and get the job done quickly.

Report a concern   September 10, 2025 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

Does good job

Report a concern   September 10, 2025 — Rated 0 out of 10 by B.N. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The tech came out and barely cleaned our whole sectional. He had a bunch of excuses as to why a ton of edges and dirt spots were not cleaned to which we then got out our little hoover spot cleaner vacuum after he left and got the spots ourselves and even went over other areas he said he cleaned and pulled dirty water from there as well. Oh and because we did this we apparently voided the "guarantee"... what a joke. I expected more, especially for that price..

Report a concern   September 10, 2025 — Rated 10 out of 10 by D.F. Zerorez Phoenix
What do you like about our products and services?

Ryan showed up early and was very polite and professional. He did a great job and his attention to detail is much appreciated! This was my first time using Zero Rez but I will always continue to use your services. I appreciate that there is no strong chemical smell during and after the service. Ryan did a great job!!

Report a concern   September 10, 2025 — Rated 10 out of 10 by C.P. Zerorez Phoenix
What do you like about our products and services?

Effective and professional

Report a concern   September 10, 2025 — Rated 10 out of 10 by Rhonda Potts Zerorez Phoenix
What do you like about our products and services?

The carpet stays cleaner than when steam cleaned.

Report a concern   September 10, 2025 — Rated 6 out of 10 by M.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

not sure but but maybe i set my expectations too high on how clean my carpets would look after you were complete. my my carpets i believe were not that bad but still left with some discolorations that i thought would be gone after cleaning,

Report a concern   September 10, 2025 — Rated 10 out of 10 by Zoe Watson Zerorez Phoenix
What do you like about our products and services?

I really was impressed with the work done here at my work place. The gentleman that came and services us here at West Valley Rock. He efficiently & professionally cleaned each of our office rugs. He also noticed major damage and staining in a couple rugs, he had attempted to restore. Regardless of his efforts, they still remained. So he took those rugs off the bill, while still making sure they were clean. He understood the meaning of customer satisfaction. Will be keeping them in my mind for any future needs. mThanks Zerorez again! :}

Report a concern   September 10, 2025 — Rated 4 out of 10 by A.V. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

There were so many wet spots left, job seemed rushed

Report a concern   September 9, 2025 — Rated 10 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

Our tech did an efficient and thorough job, very pleasant & friendly, too. 😊

Report a concern   September 9, 2025 — Rated 10 out of 10 by Dee Dee White Zerorez Phoenix
What do you like about our products and services?

Service good. Decent price. Tech was professional and friendly.

Report a concern   September 9, 2025 — Rated 10 out of 10 by Denise Cooper Zerorez Phoenix
What do you like about our products and services?

Excellent cleaning, professional, friendly, thorough.

Report a concern   September 9, 2025 — Rated 10 out of 10 by L.K. Zerorez Phoenix
What do you like about our products and services?

Tech was very thorough.

Report a concern   September 9, 2025 — Rated 10 out of 10 by Antoinette Wisto Zerorez Phoenix
What do you like about our products and services?

Good service. Good price.

Report a concern   September 9, 2025 — Rated 10 out of 10 by B.T. Zerorez Phoenix
What do you like about our products and services?

Service
Clean Carpets

Report a concern   September 9, 2025 — Rated 9 out of 10 by M.O. Zerorez Phoenix
What do you like about our products and services?

Nice guys...

Report a concern   September 9, 2025 — Rated 10 out of 10 by J.U. Zerorez Phoenix
What do you like about our products and services?

professional and courteous

Report a concern   September 9, 2025 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

Very professional technician and trainee. Satisfied with the finished products.


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