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based on 84370 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I've tried a few other carpet/tile cleaning companies, and while they have all been good, my recent experience / experiment with Zerorez exceeded expectations. My tech was so polite and thorough and explained what she would be doing and why and provided constant communication.
She took pride in all the little details and just had the character to do "it" right.
So, this was an experiment. I only had the kitchen tile and the Master Bedroom / closet cleaned. I will be scheduling additional appointments. This cleaning was LOOOONNNGGGG past-due!
Technician was on time and did a great job. He explained the process and was respectful of our property.
Great work!
Cleaning technicans were thorough and very professional. Answered all my questions and kept me updated on what they were doing to clean my carpets.
Timely arrival with good communication prior to the service. Explained the process and recommendations. Service was completed in a timely manner. Techs were knowledgeable, informative and courteous.
This is the 4th request. I did a review on Google please stop sending.
Our tech Chris England was very nice and knowledgeable about the process. He explained it all to us. The job was was done quickly and we are pleased with results. Carpets dried quickly
I recently had my carpets cleaned by a Restoration company after a water leak repair, and they used a Rug Doctor cleaning machine. Let me tell you I was NOT impressed at all with the results!! I HAD to get the carpets re-cleaned and had heard from several sources that Zerorez was the one to call. I did so and was scheduled within 2 days. The service technician, Mario arrived on time, was very professional, kind and pleasant to talk to. He quickly set up, started cleaning and was done in a timely manner. And I must say, my once soiled carpets once again looked AMAZING!! Zerorez is now my go-to carpet cleaner and I highly recommend them!! :-)
Your technician was thorough and knowledgeable. The ZeroRez cleaning process is the best!
The technician didn’t give much effort towards cleaning my carpet, I had to show what he missed
The technician who came out was great—professional, friendly, and thorough. However, the overall cost felt a bit high to me, especially for routine or deep cleaning services. That would probably keep me from recommending it to friends, even though the service itself was okay. That said, I understand there may be behind-the-scenes costs that I’m not aware of, so I say this just from a customer perspective.
Complete confusion about activity, broken machine while techies working on the project
The customer service is Great ,
The young lady who cleaned my carpet, was very friendly and knowledgeable and explained everything to me.
The service does not take very long, and she ckeaned up before she left. Perfect !
We've used ZeroRes before. Good service, on time and a quality rep. Can't ask for much more.
Excellent service and high-quality products used; knowledgeable and friendly staff.
They were so nice and professional! Best experience hands down
Zeroez is professional, thorough in their cleaning, prompt in time and efficient, as well as communicative with upcoming appointments! I have been using their services every year, and they have consistently delivered outstanding customer care!
Our carpets are older than we would like so we employ Zerorez to do a refreshing clean periodically which provides our home with a fresh look.
Thanks
The Rose 🌹 family
Professional, fair price and cleaned well.
Carpet was so clean afterwards. Our tech was super knowledgeable and made me feel at ease with his experience.
Knowagable and courtesy
Andrew had great positive people skills and was very helpful. My rugs really do look like new again.I highly recommend this service. They also have a protectant that works great for spot cleaning for those of you with pets
Robert the technician was great, he is a fine representative of the company
Ty did a great job, thanks!
Carpet cleaning was good.
Tile cleaning left dull, blotchy spots that were tacky feeling. Maybe too much of the pre-cleaning spray was used and then not completely rinsed off? I spot cleaned today with warm water, looks OK now.
I would recommend your firm for carpet cleaning but not for tile cleaning.
Great guys great job!
Very professional and friendly, worked quickly, had good ideas on how to keep carpet looking great for a long time.
Carpets look amazing and Austin is so kind and gets the job done!
Easy process to get a quote and schedule our appointment. Everyone we worked with was pleasant and professional. We are happy with the quality of work.
This is the 5th time we have had Zerorez do our carpets. Your rep..Enrique, was very knowledgable about cleaning and very professional. Zerorez is the best!