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based on 84370 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Arrived on time well mannered went right to work did a very nice job and cleaned up after themselves just very professional
Tommy was on time, professional, and knowledgeable. He did a great job at a very reasonable price
Good sales. Easy to schedule. Quick availability.
Zerorez has been cleaning my carpet for last couple years and I’ve always was happy with the outcome. I have off white carpet and help revitalize it every time I will keep Zerorez as long as I live in this house and Arizona
Your price was much higher than when I initially used your company
You have lost
Our business
We have choices
You nickel and dime
People
I hope the extra $100 was worth it
I am very happy with the service, the technician did a great job
Ryan did excellent job! He was a hard worker and very easy to talk to.
He deserves a raise, I have never seen someone work as hard as he does all by himself
I will defiantly come back because of him.
effective cleaning
I like the fact it is simple to schedule your teams as well as that the process you use for cleaning works so well and does not leave detergents in the carpet. It may all sound like marketing mumbo jumbo, but it does work, and the carpets do stay cleaner longer. There is also no fragrance or chemical smell which is another positive.
Eric was extremely helpful and friendly. Excellent service.
I had some big spots on my living room carpet & my carpet is really clean now!
I am very happy with my 4 rooms!
We just purchased a new home and needed to have the carpets cleaned. We asked for recommendations and Zerorez was the name that kept coming up. I have allergies and pets who love to roll around on the floor. Because Zerorez doesn't use detergents or harsh chemicals, I decided to give it a try. I am so happy that I did. The tech who came out explained everything he was going to do and was so friendly. Because the house was empty it took less than 2 hours. And drying time was amazing. In about 6 hours the floors were completely dry. Definitely will recommend Zerorez whenever I get asked. Well worth the cost.
Call center needs to make sure the listen to the customer for directions in regards to the house and when you’re asked to call the client back as there’s a concern about whether or not the phone is having issues or not it’s kind of important
Excellent service!
Great cleaning of our carpets with low residue.
Tech was great
Excellent service and cleaning.
My carpet comes out looking fresh and clean every time we have Zerorez come to our home.
Always knowledgeable, friendly and punctual!
We received prompt excellent service by our technician and timely follow up when called to come back. Thank you
I am hyper allergic and have reactions to all other cleaning products/services, but that's not the case with Zerorez.
Service was outstanding, he took the time to explain the cleaning and chemicals used.
Technician was very knowledgeable professional and friendly. Answered all my questions.
My carpet looked amazing when he left and he was able to remove the odor. As well.
When I lived in Scottsdale and had my carpets cleaned in the past, the workers always vacuumed before beginning the cleaning process. I no longer live in Scottsdale. Yesterday, after returning home, I noticed that this company did not vacuum beforehand. The areas I specifically needed cleaned still had visible dark build-up, which was very disappointing. I expected that a professional carpet cleaning service would remove the dirt and leave my carpets looking brighter, but unfortunately, that was not the case.
On time, did a great job cleaning and NO RESIDUE!
Ryan was amazing, hope I get him next time I get carpet service
Great people and pride in work.
The technician Ryan was thorough, courteous, and knowledgeable about the product and process he used. The result is very nice clean carpet.
The price is right, the service is good, and the personnel are on top of their jobs.
Your technicians always arrive on time, our friendly, efficient, and thorough. I like the fact that you run specials from time to time, which makes it more affordable and convenient. Keep up the good work.