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based on 84423 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Pet safe products, online scheduling, the tech was friendly and professional.
Everything. Getting an appointment… easy. Letting me know when to expect his arrival…nice. Arrive on time … great. Nice and friendly person comes to the door introduces himself, explains the product and system they use and gets to work right away. When he wad done in a room he made sure the fans were on to help the drying process. He was finished much faster than I thought it would take. When he was done he let me know how long the drying time should be and again was polite and friendly. The cost was reasonable. Checking the carpets after they dried… I was so pleased they were all so clean and fresh. Telling my friends about Zerorez.
Carpets came out looking better than expected! There were stains and high traffic areas all over but Jesse got all of them out. & he was quick and efficient !
Quick response to service request and the service provider is always professional and professional. Zerorez is my go to for all my floor cleaning needs
They are courteous, prompt, good at communicating and they do a great job cleaning.
I hve already told several friends about the good job ZeroRes has done on my carpets since I started us9ng them several years ago.
Great professionalism. Employee was on time and very friendly.
Candy is fantastic customer service !!! Hard to find 😊
Clean and quick dry
We made our appointment after receiving an email from Zerorez and we were quickly given a date/time within two days of the call. Our technicians arrived early and we were delighted as we were already home awaiting their arrival. We reviewed the areas to be cleaned and discussed adding the protectant to the carpet as we usually do this, but did not have the supplies this time. The entire process of cleaning was done in a timely manner and we were thrilled. The carpet looks outstanding and we couldn't be happier. Jack and Gabriel were excellent in the cleaning of our carpets and sofas. Their work was detailed and conscientious as to our needs. They provided a very pleasant and personal experience. We would welcome them back any time.
The online scheduling was easy. Chris and Alex were so friendly and professional. They explained the process, answered all my questions, and did a fabulous job of cleaning my carpet! Best part was they cleaned 3 rooms in less than 90 minutes so I could get on with my day.
Techs work hard.
Very professional--great service
Great servjce
Clean carpets/less wate/dries fast /professional tech. Will use your services again.
Very professional
Easy to schedule. The tech was quick, efficient, and very nice.
Very satisfied.
The technician was very efficient, polite and professional.
The guy did a good job it was the carpet I have.
Very professional and extremely thorough.
I love the way our rugs are after they are cleaned.
I like that the products are clean not a lot of chemicals how
Workers were very prompt…came at the projected arrival time. Completed the work quickly.
Luis was very professional and personable. His work was great, the carpet looks better than it has in years.
My area rug has a mildew smell from maybe the clean
Polite service people that come out to clean the carpet. They also let you know when they are on the way, too.
The person who did the actual cleaning was very professional...however, I was not happy with the final bill as it was not the same as the estimate I received prior to the cleaning.
Consistent great service and professionalism every time I use Zerorez!
Never called that they were on their way and showed up an hour and a half before the scheduled appointment without any notice. Some spots still looked dirty. I have my own carpet cleaner and I cleaned it fine without any remaining stains. Had to get you guys cause it was a requirement under the leasing company.

The tech was honest and did a great job and was extremely helpful ! He went above and beyond and even helped me carry in groceries !