Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84423 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 25, 2023 — Rated 10 out of 10 by Lisa Khalil Zerorez Phoenix
What do you like about our products and services?

The tech was honest and did a great job and was extremely helpful ! He went above and beyond and even helped me carry in groceries !

Report a concern   June 25, 2023 — Rated 9 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Pet safe products, online scheduling, the tech was friendly and professional.

Report a concern   June 25, 2023 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Everything. Getting an appointment… easy. Letting me know when to expect his arrival…nice. Arrive on time … great. Nice and friendly person comes to the door introduces himself, explains the product and system they use and gets to work right away. When he wad done in a room he made sure the fans were on to help the drying process. He was finished much faster than I thought it would take. When he was done he let me know how long the drying time should be and again was polite and friendly. The cost was reasonable. Checking the carpets after they dried… I was so pleased they were all so clean and fresh. Telling my friends about Zerorez.

Report a concern   June 25, 2023 — Rated 10 out of 10 by Jenna Schauer Zerorez Phoenix
What do you like about our products and services?

Carpets came out looking better than expected! There were stains and high traffic areas all over but Jesse got all of them out. & he was quick and efficient !

Report a concern   June 24, 2023 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Quick response to service request and the service provider is always professional and professional. Zerorez is my go to for all my floor cleaning needs

Report a concern   June 24, 2023 — Rated 10 out of 10 by Darcy Wyant Zerorez Phoenix
What do you like about our products and services?

They are courteous, prompt, good at communicating and they do a great job cleaning.

Report a concern   June 24, 2023 — Rated 10 out of 10 by P.Z. Zerorez Phoenix
What do you like about our products and services?

I hve already told several friends about the good job ZeroRes has done on my carpets since I started us9ng them several years ago.

Report a concern   June 24, 2023 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

Great professionalism. Employee was on time and very friendly.

Report a concern   June 24, 2023 — Rated 10 out of 10 by Kim Tompkins Zerorez Phoenix
What do you like about our products and services?

Candy is fantastic customer service !!! Hard to find 😊

Report a concern   June 24, 2023 — Rated 10 out of 10 by R.V. Zerorez Phoenix
What do you like about our products and services?

Clean and quick dry

Report a concern   June 24, 2023 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

We made our appointment after receiving an email from Zerorez and we were quickly given a date/time within two days of the call. Our technicians arrived early and we were delighted as we were already home awaiting their arrival. We reviewed the areas to be cleaned and discussed adding the protectant to the carpet as we usually do this, but did not have the supplies this time. The entire process of cleaning was done in a timely manner and we were thrilled. The carpet looks outstanding and we couldn't be happier. Jack and Gabriel were excellent in the cleaning of our carpets and sofas. Their work was detailed and conscientious as to our needs. They provided a very pleasant and personal experience. We would welcome them back any time.

Report a concern   June 24, 2023 — Rated 10 out of 10 by Sarah Catalano Zerorez Phoenix
What do you like about our products and services?

The online scheduling was easy. Chris and Alex were so friendly and professional. They explained the process, answered all my questions, and did a fabulous job of cleaning my carpet! Best part was they cleaned 3 rooms in less than 90 minutes so I could get on with my day.

Report a concern   June 23, 2023 — Rated 10 out of 10 by Theresa Jacobson Zerorez Phoenix
What do you like about our products and services?

Techs work hard.

Report a concern   June 23, 2023 — Rated 10 out of 10 by Monica Reed Zerorez Phoenix
What do you like about our products and services?

Very professional--great service

Report a concern   June 23, 2023 — Rated 10 out of 10 by Steve Roman Zerorez Phoenix
What do you like about our products and services?

Great servjce

Report a concern   June 23, 2023 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Clean carpets/less wate/dries fast /professional tech. Will use your services again.

Report a concern   June 23, 2023 — Rated 10 out of 10 by N.T. Zerorez Phoenix
What do you like about our products and services?

Very professional

Report a concern   June 23, 2023 — Rated 10 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule. The tech was quick, efficient, and very nice.

Report a concern   June 23, 2023 — Rated 10 out of 10 by Madeline Rose Zerorez Phoenix
What do you like about our products and services?

Very satisfied.

The technician was very efficient, polite and professional.

Report a concern   June 23, 2023 — Rated 9 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

The guy did a good job it was the carpet I have.

Report a concern   June 23, 2023 — Rated 10 out of 10 by James Hobbs Zerorez Phoenix
What do you like about our products and services?

Very professional and extremely thorough.

Report a concern   June 22, 2023 — Rated 10 out of 10 by L.T. Zerorez Phoenix
What do you like about our products and services?

I love the way our rugs are after they are cleaned.

Report a concern   June 22, 2023 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

I like that the products are clean not a lot of chemicals how

Report a concern   June 22, 2023 — Rated 10 out of 10 by Michael Fox Zerorez Phoenix
What do you like about our products and services?

Workers were very prompt…came at the projected arrival time. Completed the work quickly.

Report a concern   June 22, 2023 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

Luis was very professional and personable. His work was great, the carpet looks better than it has in years.

Report a concern   June 22, 2023 — Rated 8 out of 10 by C.N. Zerorez Phoenix
What could we do to improve?

My area rug has a mildew smell from maybe the clean

Report a concern   June 22, 2023 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Polite service people that come out to clean the carpet. They also let you know when they are on the way, too.

Report a concern   June 22, 2023 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

The person who did the actual cleaning was very professional...however, I was not happy with the final bill as it was not the same as the estimate I received prior to the cleaning.

Report a concern   June 22, 2023 — Rated 10 out of 10 by Brian Ramsey Zerorez Phoenix
What do you like about our products and services?

Consistent great service and professionalism every time I use Zerorez!

Report a concern   June 22, 2023 — Rated 4 out of 10 by M.J. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Never called that they were on their way and showed up an hour and a half before the scheduled appointment without any notice. Some spots still looked dirty. I have my own carpet cleaner and I cleaned it fine without any remaining stains. Had to get you guys cause it was a requirement under the leasing company.


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