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based on 84423 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Two of the rooms are fine. The master bedroom which had heavy traffic area it seems that the dirt was moved from one area to another and left weird lines that weren’t there. I thought they would go away when dried but that is not the case. I am considering another company to see if it can be cleaned.
Jacob was 👍👍 great.. He did a fine job , hope he is still with you next time. Very professional and informative.
Great customer service and your techs are very professional and knowledgeable
and very friendly
My carpet always looks and smells great after your service and not soaking wet and crunchy like the other companies that I have used
Prompt, professional and always do an Amazing Job!
Jack was fantastic. Explained what we was going to do, provided information on protecting carpet.
Jack showed he takes pride in his work .
Great Job
Bought the service for our clients and they are very happy.
I would say the best you have is your employee, he was great, but the product not so sure. The product used did not seem to remove some areas which were explained by your employee. All in all, it was acceptable.
The results are fantastic!
We had our tile cleaned and they said they don’t have a tool to clean in corners. I would think they would. There were several spots that still had scuff marks and the grout did not seem clean.
Quick Profesional and they don't soak my carpet
I liked how quickly the carpet dried.
Carpets stay cleaner longer than other companies I’ve used before
Great service! Cleaned the carpet well very pleased. Thank you
Friendly and efficient technicians.
Fair minded. I feel you are honest people. I prefer that you don't share my name. I have and will continue to give you good recommendations
It was a pleasant experience from start to end. Thank you guys for your service.
Great customer service
The gal technician that came back out to re-do our carpeting was excellent and it looks a lot better! Please let her know we appreciated her knowledge and time to correct the issue! I did not get her name!
It's so nice to know that Zero-rez wants their regular customers satisfied! Awesome customer service!
Name removed
Trayvon
Arrived early and discussed the extra spot treatment. So far we can see a big difference in the trouble spots. Carpets look clean.
Time will tell..not quite dry yet.
Trayvon was great to discuss our options !
Recommend
your representative cared about getting my carpets cleaned properly, he was very pleasant, presented himself and the company very well. The products used were excellent and my carpets feel very clean.
Thank You!
Nancy Welch
People already know about your business and can make choices. I have recommended
your business several times.
The service was great.
Always do a good job. The recent guys were very personable and informative.
I like how good the carpets look after and they aren't stiff or crunchy.
Rob was great. He did a terrific job. First time using, recommended by a friend. Will use again. Thank You. Name removed
very satisfactory work and knowledgeable technician.
Over the years Zerorez has continually found excellent technicians. Our tech Jake was a perfect example. Jake was respectful, knowledgeable, and friendly. On top of that he did an amazing job taking care of the things we needed cleaned. Definitely want him back to pur home in the future.
Thank you,
Erick & Kelly Fuentes
Excellent service and quality from Jeff
Your service people do an excellent job with my old carpet -- and they are friendly and courteous!

No chemical, very clean carpets, no odors and dried quickly.