Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84423 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 8, 2023 — Rated 10 out of 10 by Randy Dominguez Zerorez Phoenix
What do you like about our products and services?

Great job highly recommend

Report a concern   July 8, 2023 — Rated 10 out of 10 by Ralph Sabatino Zerorez Phoenix
What do you like about our products and services?

Professional, reliable, well trained technicians and quality service. Trainor our technician from Gilbert, Az location was polite, briefed us to start, reviewed results - just a fine young man. My compliments to Zero Rez.

Report a concern   July 8, 2023 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

Tremendous professional job!!!
Informative, friendly and efficient.
I highly recommend Zerorez
Great Job!!!

Report a concern   July 8, 2023 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Technicians always do a great job

Report a concern   July 8, 2023 — Rated 10 out of 10 by T.A.L.L. Zerorez Phoenix
What do you like about our products and services?

Beautiful job on my tile! Would recommend them to everyone

Report a concern   July 8, 2023 — Rated 0 out of 10 by L.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpet still dirty in walkway and the carpet is new!

Report a concern   July 8, 2023 — Rated 10 out of 10 by T.E. Zerorez Phoenix
What do you like about our products and services?

The ability for zerorez to get stains out. The carpet looks brand new.

Report a concern   July 8, 2023 — Rated 8 out of 10 by S.W. Zerorez Phoenix
What could we do to improve?

Friendly

Report a concern   July 8, 2023 — Rated 10 out of 10 by W.N. Zerorez Phoenix
What do you like about our products and services?

Tech was great. Carpets looked great when he was done

Report a concern   July 7, 2023 — Rated 3 out of 10 by T.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The stains were not removed which is what we hear about from zero rez like new etc etc , they were not bad to start with but the stains we had are still there 9’rooms in a hour and half is nice but May also be why they are still here ……it’s not bad it’s just not any different than any other carpet cleaning company we have used

Report a concern   July 7, 2023 — Rated 10 out of 10 by E.K. Zerorez Phoenix
What do you like about our products and services?

Very thorough, knowledgeable and professional service rep!

Report a concern   July 7, 2023 — Rated 10 out of 10 by Kerry Patel Zerorez Phoenix
What do you like about our products and services?

Love Zerorez! Easy booking my appointment. I was happy with the price and they cleaned/sealed my tile. Joshua was friendly, on time and professional! He had lots of useful recommendations that had nothing to do with just up selling me something I didn’t need. He did a great job and my floors look amazing! I will be calling them again for carpet cleaning and even the garage! Thx zerorez! As usual, great job!

Report a concern   July 7, 2023 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

The technical was wonderful! A very valuable asset to your company

Report a concern   July 7, 2023 — Rated 10 out of 10 by E.B. Zerorez Phoenix
What do you like about our products and services?

The cleaning crew was very polite and professional.

Report a concern   July 7, 2023 — Rated 10 out of 10 by Jerri Morgan Zerorez Phoenix
What do you like about our products and services?

Excellent product and superb customer service

Report a concern   July 7, 2023 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

On time, great staff, honest company and amazingly clean carpets!

Report a concern   July 7, 2023 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

The service technicians are always good communicators, helpful and friendly.

Report a concern   July 7, 2023 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

great service and excellent technician

Report a concern   July 7, 2023 — Rated 10 out of 10 by Bud Suiter Zerorez Phoenix
What do you like about our products and services?

Easy to make an appointment, Technician arrived on time and is pleasant and knowledgeable and explains the options, Zerorez uses processes involving water and no harsh chemicals, the machines used are new and clean, and the grout cleaning was a complete success.

Report a concern   July 7, 2023 — Rated 7 out of 10 by F.D. Zerorez Phoenix
What could we do to improve?

Tell people ahead of time about additional charges for a 2nd floor apartment job.

Report a concern   July 7, 2023 — Rated 2 out of 10 by T.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Have tried you guys twice now on two different properties and both times results have been less than desired. This last time they missed a whole bedroom.

Report a concern   July 7, 2023 — Rated 10 out of 10 by Leigh Clark Zerorez Phoenix
What do you like about our products and services?

Good quality carpet cleaning and the good service to match!

Report a concern   July 7, 2023 — Rated 10 out of 10 by D.J. Zerorez Phoenix
What do you like about our products and services?

I like the courtesy and knowledge of the employees. Ryan was very nice and had an answer for any questions I had. I also like the no residue on the carpet.

Report a concern   July 7, 2023 — Rated 10 out of 10 by Adreanne Exley Zerorez Phoenix
What do you like about our products and services?

We were very pleased with the service from Zerorez. Your workers were just great and very friendly. I will call again for next time and have told neighbors about you fine service.

Ronald and Adriann

Report a concern   July 7, 2023 — Rated 10 out of 10 by Robert Webb Zerorez Phoenix
What do you like about our products and services?

Simple
And cost effective

Report a concern   July 7, 2023 — Rated 10 out of 10 by Edie Burroughs Zerorez Phoenix
What do you like about our products and services?

Our carpet looks beautiful

Report a concern   July 7, 2023 — Rated 10 out of 10 by E.T. Zerorez Phoenix
What do you like about our products and services?

Always do a good job cleaning and show up on time.

Report a concern   July 7, 2023 — Rated 9 out of 10 by Thomas Watson Zerorez Phoenix
What do you like about our products and services?

Our technician was friendly, courteous and efficient. He did a good job and our carpets are clean and fresh. However the advertised price obviously has restrictions and didn't come close to covering the cost for our needs.

Report a concern   July 7, 2023 — Rated 0 out of 10 by L.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The tech reported her hoses weren’t long enough for our three story and that there would be an extra fee. We told her we entered three stories when we booked online and asked her to check the hoses. The hoses were more than long enough. She marked up the walls with the hoses and told us she had to charge extra for a closet that is not that large. She also recommended that we rent a rug dr instead because our carpets looked fine. She did our couch but clearly missed area, when they were pointed out she said it was customary to only vacuum and not shampoo certain areas, we ended up doing this areas out selves after she left

Report a concern   July 7, 2023 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Cody was super friendly and efficient. My carpet looks fabulous. Cody represents your company well!


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