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based on 84423 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service..easy to deal with.
Timely appointment along with updates about when service person would arrive. Tranor listened carefully to my concerns and worked his best to get out an old stain from my pet dog along with the carpet being 10+years old. I appreciated his care and efficiency. Definitely call your company again. Thanks
Very disappointed. Upgraded to address one area with pet stain. One gallon used. Paid for topical treatment as well....carpets don't even look like they were cleaned. Was told the upgrades would address. Probably should have used another company.
Excellent work by the technician. Very thorough and great service.
It is really zero residue, and the tech was on time and polite.
Best cleaning of carpet w have ever had; even on old carpeting. Technician prompt, efficient and done isn reasonable time frame.
Jessie did my floors and furniture on Tuesday. He did a great 👍 job. I did find a small area that he missed between 2 chairs but not enough to complain about.
Your worker was so professional, courteous, and did a wonderful job cleaning my carpet. I have a dog and cat and Luis C recommended an additional treatment to really keep my carpet protected. I have used your service for years and highly recommend it.
This guy was terrific! He carried our area rug to the garage, checked the label on the rug & acknowledged that it was a wool rug, & cleaned it till it looked like new! Really, he did a fabulous job & we will call him again & again! We loved the fact that you did not use a detergent & it came out looking like new! Thank you——- you are great!
The friendly and courteous staff.
Carpets come out clean, not too wet & not crunchy feeling. Technicians are polite , professional , & listen to what customer wants done.
Our technician, Scott was amazing. He was very professional and did a fabulous job!
Great service and Luis our technician was awesome. He was courteous, diligent and made sure I was happy with the overall service. I’ve used Zerorez for several years and always been satisfied. I also love the fact the products they use are natural for my carpet. I will continue to use them in the future.
The technician arrived early and did a great job.
Your tech (Aaron) was polite, kind, hard working and did a nice job overall. He was on time and worked steadfastly until the job was done. He also had great communication skills
I'm going to have someone come and measure our bedroom as there is very little carpet
exposed that they have to clean. I have them do one strip in our closet and they always
want to charge me. I'm tired of arguing with them about it. My living room and dining room
are very small also and never very dirty. I'll try you one more time!
First name removed
Our technician was excellent and did an amazing job removing pet stains. We worked incredibly hard and was intent on making the carpet look brand new.
Friendly, competent, and efficient technicians.
Good results: No residue left behind.
Excellent service!
Prices were a bit too high— the tech said he could have been more flexible with pricing if we hadn’t self-selected the service before he arrived, which didn’t make sense to us.
We’re always pleased with the outcome and today was no exception. Our carpet looks great. Our technician, Jack, was excellent-he was respectful and professional and very efficient. Thank you for the great service!
You never sent a text when the tech was on his way. The stain on the couch didn’t come out.
We've been using Zerorez for some time now and have continued using the carpet cleaning and treatment as well as Zr Water. We love them. Highly recommend them too.
Our carpets look great
My carpet looks great. They were thorough and very nice. I wanted zero residue because young children will be crawling on my floor.
My rugs look beautiful. Your workers were very good and careful. I was impressed that they protected the walls near where their hoses would run. They fully explained what they were using and were very punctual. I am so pleased!
Good job
Cassie was great! It was so nice to see a female! She was very thorough and had time to clean an extra chair! Thanks so much!
Frankie was great...friendly and thoroughly explained the process and cost for deep cleaning pet stains from my carpets. And I love that ZeroRez leaves my carpets clean, not crunchy.
Our carpets look and smell wonderful

Prompt service, clear explanation of procedure, and welcome information about replacement of carpet pad or even tile