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based on 84416 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Naggi (sp) did such an excellent job in the carpets and tile floors! I added many more rooms if tile and he cheerfully did it all. The floors all look very good and clean! And the house smells fresh but not scented. Excellent value too.
Phone confirmation regarding technician's time if arrival.
Efforts to be certain that all carpet areas were thoroughy cleaned.
All of the technicians that we have had over the years have been very accommodating.
Great quick efficient service
I like how your products left my carpet feeling soft and new, and not crunchy like other carpet cleaners. I also like there were no strong odors and that it was dry within hours!
Customer for years, well satisfied.
Good at explaining options, efficient, friendly.
Products and services were effective.
Professional employees. Good response time.
My husband and I WAS EXTREMELY PLEASED WITH THE WORKMANSHIP of Alex Taylor and Brady Caspers. Our 2 rooms of carpet are 23 years old. They made them look clean and when it was dry carpets were soft. Also, I had 4 rooms of 23 year old ceramic tile cleaned. It came out very clean, especially the grout. I want to comment that Alex and Brady were very customer oriented, efficient and plesant.
Carpet cleaners arrived earlier than scheduled which worked out great. Cleaners were courtesy and provided helpful information. The stain was completely removed. Thanks much. First name removed
Nice clean natural
People, pet and environmentally safe cleaning products and process. Professional and courteous staff.
They were punctual, considerate and very polite. Removed all stains, carpet looks great. My son recommended them and I am very happy I called for appointment. Will definitely use them again.
Great communication. Showed up on time. Justin explained process and went right to work. He did a great job and tile looks much better.
I don't know about the products. Mr Spencer was ahead of schedule. Called to let me know of other areas that needed attention and completed the work with such attention to detail. I am very happy with his work. Spencer was very helpful
Thank you so much
Excellent product in carpet cleaning at our home and great technician who did the job.
Excellent, always go the extra mil
Employee was very unfriendly and rushed the job. Was only at the home for 45 minutes to clean 3 bedrooms,2 hallways, and living room. Past employees spent well over one and a half hrs. Employee kept saying he was not being paid enough and also talked on his phone a lot. After I received a text message that Zeroez would arrive at the home in 10/15 minutes, I was there in 7 minutes to let him in. Upon arrival, employee said he was waiting for a half hr.! Also, in his rush to clean, he did a poor job in the hallways.
The price they quoted was the price I paid. They came in, did a great job and they were gone. Will use them again!
I liked how my shower floor looks cleaner.
Our technician was excellent
Quick and easy service. Scheduled online and technician was very friendly.
The best!!
I love how it cleaned my tile grout...we moved into this house a year ago...it was built in 2004. I thought the grout was supposed to look dark, but later noticed it was bone color where their furniture had been! I finally decided to get it cleaned and sealed...my Clorox clean-up wouldn't clean it!!! 🤔
My floors look SO nice now...I just keep admiring them...it looks like a brand new floor!
Joshua and his trainee took such great pride in their work, and worked hard to make my tile floors look amazing!!! Joshua believed in the product, and was not afraid to show me how well it works on other things as well...my stove front, fridge, even they sparkle! Great customer service...super friendly, and great product! (Environment friendly too)
WIN-WIN!
Very through, very courteous, very pleasant
Wonderful job getting my carpets cleaned.
Came out on short notice. Made my day
Techs were great, reliable, respectful. Costs were as estimated
This is the second time in four years I have used Zerorez to clean my tile and grout. They are so pleasant to do business with, from the time I called in to make an appointment, to the reminder call two days in advance, then the tech calling to say he was on his way, I am always treated like they value my time and my business. The work was done promptly and my tile and grout looks nearly new considering I have four cats and a dog that make messes every time they can. Grease and cooking spatters in the kitchen made some of my grout look a completely different color. The technician was able to get all that clean. I will use Zerorez again in a couple years to spruce things up again.
Excellent job performed by a very, nice & courteous gentleman. This company communicates well with you from scheduling the service until the job was completed. The cleaning appears to have gotten out stains & spots on the carpets. I had used them years ago but tried a couple different companies. I’m glad I went back to them.
Spencer did a terrific job! As always wonderful service and great results!