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based on 84416 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like that the carpets are not stiff after they dry. That feels really good when you’re walking on it barefoot.
The young man, Alex, gave me good advice, was patient and made sure I was happy with the results. Rug dried quickly and felt soft to touch.
Was great. The rep even was available earlier than the scheduled time. Appreciated that.
Didn’t get very clean
The guy that famous was rude and I felt like for what they did it was overpriced.
It was straight forward and your technician was very professional
I like the very compatent service providers. They were friendly and professional. They explained the service well.
My carpets look good right now but I am waiting to see if the stains return as they have with other companies. Your rates are much higher than others but if the stains don't come back it will be worth the additional cost.
Good job on cleaning and the rugs and upholstery dry quickly.
Your service tech Cesar was early and communicated well. He finished promptly and did a very good job!
Fast and professional service. Courteous. Nice job..
The service and communication is the best I have worked with
The grout cleaning on our tile floor was so effective that it made the floor look like it was brand new.
They were in and out very quickly this time and several spots remain.
They do a good job cleaning
Prices for area rugs and furniture are really high
Ryan, who is fairly new to Zerorez, did a stellar job on our carpeted rooms and kitchen tile. In fact, I can say, he surpassed even the senior techs I have had. He also spent more time and attention to our job, getting the maximum moisture out of our carpet. I hope he is available when time for our next cleaning.
My only negative comment and does not reflect in any way on Ryan is the oil leaking truck provided by Zerorez. Our neighborhood waited 25+ years to have our streets repaved and your truck leaked oil in the street on our newly paved street!!!!
The representatives Alex and Tyler did a superb job! Alex was extremely knowledgeable of the company, product and process. He kept me updated on each area. Hats off to them for making my carpets clean m, looking good and smelling great! 🙏🏼😇
Always a good clean to my chairs and rugs. And easiest and professional people to work with for scheduling and the actual work.
Carpet looks great and tech came earlier, which allowed me to get furniture back in place quicker.
Not damage my walls.
They came when they said they would. They explain situation with my flooring that may be of a concern. I am very happy with the results.
On time, did a great job. He really helped us understand about our carpeting.
Matthew was so professional and did an excellent job!
On time and professional technicians. Carpet cleaning was quick and easy!
Excellent cost and great results. Technician very good and professional.
Great service!
Very nice & thoughtful technician & a great job cleaning my carpets!!!
The technician showed up early. Was very nice to talk to you on the phone. Did a great job with the carpets.