Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84351 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 12, 2011 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

Iliek that the product dries right away. The service is great!

Report a concern   September 12, 2011 — Rated 9 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

overall service and results

Report a concern   September 12, 2011 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

Clean fresh & faster drying time

Report a concern   September 12, 2011 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

No soaps or chemicals.

Report a concern   September 12, 2011 — Rated 10 out of 10 by R.L.F. Zerorez Phoenix
What do you like about our products and services?

Levi is the specialist who came to our house. He did a wonderful job on a floor that is textured and is very hard to clean. He was careful about our furnishings and did his job promptly and efficiently. We have used Zerorez successfully for several years and will continue to do so.

Report a concern   September 12, 2011 — Rated 10 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

I have already spread the word that Zerorez is the best carpet cleaning and tile cleaning that I have ever had. For years I was told that my tile was too old and that it was the best cleaning that could be done. With Zerorez, I got a whole new floor! I've never seen my kitchen look so good, like the tile was just installed. And the same goes for the carpets, they look fantastic. Great job Zerorez! I definitely would highly recommend your services and will look forward to having you back again next year. Thank you.

Report a concern   September 11, 2011 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

The carpets look like new.

Report a concern   September 11, 2011 — Rated 8 out of 10 by J.D. Zerorez Phoenix
What could we do to improve?

My cost was over $300, I wasn't expecting the cost of each spot to be so high. The room was only $80 and we have a huge bedroom, the area rug was only $70 but the spotting really added to the price. I did not ask the cost of spots when I called so it was my error. I loved the carpet when it finally dried. The gentleman who did the work was very professional and quick.

Report a concern   September 11, 2011 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

The tech was very timely and did a fabulous job! He was friendly and courteous, too! My carpets looked great when he was finished. I like the fact that there is no soap residue left on my floors since I have a baby that is beginning to roll around and crawl. You guys are AWESOME!!!!

Report a concern   September 10, 2011 — Rated 10 out of 10 by B.M.L. Zerorez Phoenix
What do you like about our products and services?

The service and the results are fantastic

Report a concern   September 9, 2011 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

Very prompt and courteous service. The carpets look much better than after any other service we have used in the past. I will use Zerorez from now on.

Report a concern   September 9, 2011 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

The guys were courteous and knowledgeable and my carpets are very clean.

Report a concern   September 9, 2011 — Rated 10 out of 10 by T.N. Zerorez Phoenix
What do you like about our products and services?

The carpet I had cleaned was a disaster I thought about calling FEMA but I called you guys instead John Miranda came out and cleaned it like it was brand new he saved me an entire day with a rug doctor the guys worked a miracle I may have witnessed the second coming

Report a concern   September 8, 2011 — Rated 10 out of 10 by F.M. Zerorez Phoenix
What do you like about our products and services?

The carpet cleaning was very good and the young man very personable. My carpet has not looked this good since new. I would definitely recommend to others.

Report a concern   September 8, 2011 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Tech was very professional and respectful of our home.

Report a concern   September 7, 2011 — Rated 9 out of 10 by A.A. Zerorez Phoenix
What do you like about our products and services?

The carpet looks great and I love the fact that it dried within 2 days. (Last time I had my carpet cleaned by another company, it took a week to dry, and high traffic areas looked dirty again in a couple of months.)I was surprised at all the dirt that was brought out of the carpet, and appreciated that the tech explained all that was going on. The cost of this amazing technique is a little expensive for my budget, but I will be saving my money for the next phase of cleaning -- my tile.

Report a concern   September 7, 2011 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Prompt arrival.

Competent service tech.

Great product/service.

Report a concern   September 6, 2011 — Rated 0 out of 10 by R.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was told I would get 3 rooms cleaned for $99.00. Over the weekend I cleaned 2 of the rooms that werent that bad. I asked if a hallway can be considered a bedroom and was told NO. It's no more sq. ft. than a large bedroom but was told "can't do it". The I asked if I could pay alittle more and do the stairs in place of a room. Again was told no, that stairs were $5.00 each. But! that did not include spot remover which is $75.00 per gallon! I was told I would need 2 gallons. I paid $130.00 and only had one room and 14 stairs done! I guess there is no room to work with the customer with you guys. I've used other companys before and the customer service was always very good. It seems that you guys throw out a reasonable price and then hammer them on any extra's that you can. It's a tough economy right now, I wish I would have given the work to someone else.

Report a concern   September 6, 2011 — Rated 9 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

No soap to leave residue and no harsh chemicals was the #1 reason I chose Zerorez. They were not able to get one stain out of the carpet but neither had two other companies that tried. However the rest of the carpet throughout the house looks great! We are all at a disadvantage because I don't know what made the stain. It appeared one day after my cleaning lady had been here. It looks like it may be an oil based stain of some sort.

Report a concern   September 6, 2011 — Rated 10 out of 10 by A.V. Zerorez Phoenix
What do you like about our products and services?

The carpet was CLEAN and has stayed clean looking. I am just amazed. The representative were knowledgeable, friendly and very courteous.

Report a concern   September 6, 2011 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Zerorez leaves my 10 year old carpet looking like new and soft, not crunchy

Report a concern   September 5, 2011 — Rated 10 out of 10 by K.L.R. Zerorez Phoenix
What do you like about our products and services?

The technician was on time and in a clean uniform, friendly, knowledgeable and did an excellent job cleaning our carpet!

Report a concern   September 5, 2011 — Rated 10 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

My 10-year old carpets are clean! I was thinking I need to get rid of the carpet but Zac and Tobias made the carpet look sooooo good. I also like the special water I bought. It's great on glass - doesn't leave any streaks. Even my husband was impressed.

Report a concern   September 4, 2011 — Rated 5 out of 10 by T.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Enviroment fees? BS very deceptive with online prices....make sure to doule click everything... If not for the awesome service tech that came to my house (Jim) the experience would be a total loss. Office management is horrible.

Report a concern   September 4, 2011 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

First of all the technician Buddy was so nice and explained all the things that was wrong with the carpet and what can be done for it. Also I had another carpet cleaning done 4 months ago by a very well known company. Compare the two Zerorez won hands down. The carpet smelled so good not chemically, it was so clean and white. And dried within 3 hours. I recommend this company to anyone that appreciates hard work, clean smelling carpet and getting what you paid for.

Report a concern   September 4, 2011 — Rated 10 out of 10 by O.V. Zerorez Phoenix
What do you like about our products and services?

First of all I like the cleanliness of my carpets - they look very good. Secondly, I absolutely appreciated the courtesy and professionalism of the representative that worked on our home. Great product and service!!!! Thank you.

Report a concern   September 4, 2011 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

What I liked most was the carpet looks great and even feels thicker when we walk on it.It looks clean and feels clean. Joe did a super job !!!

Report a concern   September 3, 2011 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

your laborer. was polite, friendly. liked what the spray what i've used.

Report a concern   September 3, 2011 — Rated 10 out of 10 by T.J. Zerorez Phoenix
What do you like about our products and services?

I like that there are no chemicals, it cleans up the carpet and spills great.

Report a concern   September 3, 2011 — Rated 10 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

Totally cleaned my white color loop carpet. Not having any soap residue in the carpet seems to keep the carpet looking clean a lot longer than traditional carpet cleaners.


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