What our clients think of us!

Techs are friendly, they take their time to do a good job, the pet stain cleaning is the best

Cleans really well.

The end result of clean and soft feeling and looking carpet...so much nicer than stiff perfumey carpet.

the service tecks were very professional and personable. They did a great job and the carpets look wonderful.

Better communication on phone so your tech knows what we want done. Pricing a little high too.

Professional technicians, prompt efficient service, and outstanding results

Your technicians were very courteous and did an excellent job.

Name removed

excellent and professional. in and out quickly.

No chemicals, no crunchy carpet, great cleaning.

after treatment by 0rez, the carpets are soft to thech and tain free

Very professional

The carpet dried more quickly than any other carpet service we've had. Also, the landing on our stairs, where the dog lies all day, was so, so dirty, and now it's spotless. All stains are now gone...everywhere they cleaned.
My only complaint, and it is probably my own fault: The estimate and the final charge were pretty different. Apparently I didn't estimate the square footage correctly, although I tried to be very accurate in my guessing (I didn't actually measure.) I had planned on $150, and it was over $200. That said, I'll probably call Zerorez again.

The procedure works!

Fast and effecient.

Albert very knowledgable and courteous/ Jeff cleaned and prepped very well. impressed with up to date truck mount equipment/ will definitly use in the future. No bait and switch tactics/ very professional appearance. people next door inquired and recieved imediate service when my clients home was cleaned. overall process start to finish impressive/ real stand-out organization.

The amount of water that was left behind was very surprising. I am a real estate broker of 15 yers and I have seen a lot of carpets cleaned. My carpets were still wet today from yesterday's cleaning. My carpets have been cleaned before and I know they were properly installed because I had them done. The amount of wrinkles in all the carpets was overwhelming when I arrived at the property today. I called the office and spoke with Rae and was basically told it was the carpet's fault. I have a company coming tomorrow to fit the carpets and will take before photos. If I have to pay to have these carpets put back the way they were we will have a problem. Not to mention the amount of social media and spreading of word. I hope tomorrow proves differently and I hope the carpets dry by tomorrow,

I had my carpets cleaned yesterday and there is still a spot on the carpet from my dog's drooling while she sleeps. It is lighter, but still there. I sent an email in reference to this earlier today asking if the spot would come up if I used the cleaner I bought from your company or would that area need to be cleaned again. I have not received an answer to that email. If someone can provide some guidance, I would appreciate the effort.

High quality and professional

The technician took his time to thoroughly vacuum and clean the carpets in my home. He was very friendly and happy to answer any questions that I had for him. Our carpet turned out beautiful and my home did not smell musty either!! Our carpet has remained soft after 2 weeks of being cleaned too! Thank you very much!

Everything

friendly personnel and great results

Carpets came out cleaner than any other previous service. Even the high traffic areas. Our tech Josh Martinez. was polite, knowledgeable, and clean cut. I Would request him for my next service.

I was disappointed that a coffee or pop stain did not come out. I could still see it after the cleaning. There were a couple of other grease stains (?)that were missed altogether. The technician was very professional, I just don't think he saw them.

hallway should have cleaned like other rooms, not as clean.

Exceptional cleaning process!!

Tech offered a very unsavory "deal" for cash..then coached me on what I would have to say if his office called to follow up. So unprofessional, and criminal to your reputation. Call me. Phone number removed

I liked it fine, I just wish they would move the furniture!!

Your serviceman was friendly and professional, on time. Up front with questions and pricing so there were no surprises. The carpets are 16 years old and they look great!
Thank You

very knowledgeable, communication was great by phone and email,loved how technician cleaned up afterwards , quick ,easy process & very professional :) Thank you !!

Tech was very courteous and thorough. Please give him a raise!!! We were pleased with the results and will do it again & recommend you to neighbors. Thanks!