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based on 84377 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
carpet got clean, no crusty feeling after dry
The service representative you send to my house is always clean and friendly and always offers to clean more furniture if I decide to purchase more services at that time.
Fast and clean
LOVE that your product is chemical free and safe for my family! And that I did not have to go back over it with vinegar and water to pick up the residue.
The carpet was thoroughly and professionally cleaned. Great service. I have recommended you to a couple of people already.
Thank you
On time and do a great job!
The two young men that you sent were very friendly and polite. They explained their product and went to work. They did an excellent job and our carpet looked great.
On tome, professional, competent, cleaned as described!
It was simple and easy to have done. My rugs look great.
My rugs have never been cleaner. The techs are pleasant amd on time.
You were very considerate of our needs and advising how we can improve the quality of the air in our apartment
Carpets look great. Tech was friendly and knowledgable.
Our carpeting looked a lot brighter and cleaner than it has it years.
Jonathan was very informative and knowledgeable about his work, this transferred into his job and the end result...
Thank You
I was a little disappointed that the grout didn't look any different to me.
Having the floor wiped up as the tech is removing his equipment. Each service I must mop the floor on our way to the exit.
Some stains that had been previously removed were not removed this time.
My carpets don't have that "crunchy' feeling when they dried.
professional tech. Carpet not soaked.
Friendly & professional
Carpets look amazing
My carpet was wet for 18 - 20 hours. I was told it would be 4 - 8 hours.
the lack of chemicals
Everything from making the appointment to follow-up was top- notch. Everyone was very professional- excellent job done by the technician, Kirby.
Booking was extremely easy. All fees were cleary stated up front. The technician showed up on time, and was clean and professional. All corners of the walls were protected prior to cleaning. The pretreatment smells great, definately not a chemical smell. As an added bonus the carpet also got much cleaner than I had hoped for. Will definately be using you again for my other rental properties.
It's an amazing process that you can do the excellent cleaning job that you do...with only water!!!
We've been using your services for many years and highly recommend you to all our friends. In fact, I just recommended Margaret Lang to use you, and her first appointment is this week.
The carpet is less than a year old and we had it cleaned in late october. In the master i know that we had puppy accidents but no stains just odor I wanted tackled. After a day (we did the cleaning monday late afternoon and now as its dryed and the fabrize like smell has faded The smell is exactly the same as pre-cleaning. They seemed to finish the room VERY quickly too ... I just wonder if it could have been done better.
They do not have harsh or smelly products in them.
carpet is not crunchy when you get finished and almost dry
the proof of your job will be how the carpet looks in 6 months.
Once again Zerorez did a fantastic job. Brought back the color in the carpet.
Our 13 yr old Shag carpeting looks and feels brand new. The work you perform is unbieleable and very appreciated.
Your employees are always very nice and they represent your company very well.
We have ever had any issues, only praise. Thank you.