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based on 84377 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
YOU do a great job and very profession service people. Thanks
Prompt
Courteous
Knowledgeable
GREAT job
Carpets are very clean. Your agent did a great job.
I like the fact that you are environmentaly safe, and that I am not left with chemical residue in my carpeting.
The carpet does not turn out crunchy. However, there is ONE THING I was not happy with at all. There is a white speckle spray left all over my black appliances AND on the hood of my black car. I had to have it removed professionally. Why is this?
my estimate was approximately $150 and my bill was quoted at $210; I thought my grout in the tile would be cleaner than it is after the experience. I have a home floor/tile cleaner that does not much different than what you did. I will not be recommending you to others.
The professionalism of your cleaners. The product is great.
Friendly efficient employees
Carpet clean and soft. Technician very courteous
Carpet was cleaner than I expected. Workers were courteous and efficient
Making sure you take away the corner protectors and clean where they were placed.
When you advertise your service on the radio, you should mention all the up charges. Very happy with the results, not so happy with the unknown added costs
friendly efficient service
Great service and great price!
Timely, efficient and courteous. The rugs looked great.
The technicians are very professional and do an excellent job
Quality of work, timeliness, and professiional worker(s).
Everything!
Carpet cleaned nicely with less drying time. Service guys were pleasant and knowledgeable.
Product seems to work, technician was very helpful and was not rushed nor pushy on adding services
there seems to be some confusion in the office , i received 4 calls to verify my appt
Price of $119.00 plus a so called environmental
Service was timely and professional.
The professional that attended to our carpet needs, provided information and answered our questions and concerns completly. Most importantly, we found him to be very thorough in each and every room, paying special attention to problem areas. We were very pleased with the end result and will contact Zerorez in the future.
Loved the process and especially appreciated the gentleman that did the cleaning. He was fast, thorough, polite, and informative. Thanks for his help. I have sent two more people to zero rez. Elaine Howe and Pat Schafer, neighbors in Leisure World
Drys quick, no odor, cleans well and stays clean for a long time.
The carpets were not cleaned to our expectations. Not all the stains were removed. The tech as supposed to arrive from 1-3 but showed up a little after 4. I'm not asking for a discount or refund. I simply wanted my carpets cleaned. Your advertisements oversold you on me. (Don't ge me wrong, the carpets were cleaned well but what I wanted removed remained.)
I feel that the job was very rushed and I don't feel like I received my money's worth. We bought a new house and wanted the carpets cleaned even though there wasnt many visible stains- I didn't follow the guy from room to room while he was working ... I honestly was SHOCKED when he said he was done. He was there for 2 1/2 hrs- it took me more than an hour to vacum so I don't see how he could have cleaned them that fast.
We decide to hold off on stairs and hall until after the move in. I planned to have you guys do the job but now rethinking that plan.
I was surprised because our friends were very happy and mentioned how thorough your company was when they did there house. They said when their house was done they person took there time and seemed very thorough. My friend said the person was at their house much longer and their house is much smaller.
My husband said the technician told him that was his last day with zeroeez and we were his last customer.he was nice but I have a feeling he did what he could to get it done as fast as possible.
If you want another chance to impress me- offer to redo what I already paid for if I hire you to do stairs, landing and hallway.
Thank you for listening.
Name removed
The tech's were great and the carpet came out great I was very empressed.
Green, carpet isn't crunchy, no smell!