What our clients think of us!

The greenness of the product and the polite hard working service people.

So fare everything. I haven't tried the Travertine cleaner yet, but when I do, I will let you know how the product faired.

Love your services!! Carpets always stay fresh for months, even a year!! All employees have been curtious and friendly! Keep up the great work!

Your people are very important, and in our case, your technician, was very effective.

We would not hesitate to have zerorez in the future, and particularily with people like Jeremy Kies.

Thank you for sending him to our home.

First name removed and Bob Last name removed

The object of the cleaning should b to get the carpet clean. The person who did our floors worked very hard and he covered every inch of the floor. However, there are always high traffic areas that may require additional cleaning. He didn't seem to try to do anything beyond a quick once over unless I asked him to. I would have paid extra to have it done right, but i felt he was in a hurry to get to his next appointment and let it go. He did do one area a second time at my request, but there were other spots which needed more.

The carpet is really clean and feels soft again!

Very courteous and prompt - cleaned rugs looked great.

I wanted a morning appointment & was told it would be between 10 & 12 noon. The day before I was told it would be between 1 & 3 which wasn't a time that we could be home. I was disappointed and had to reschedule for a morning appointment the next week. Again, the day before was told 1-3 p.m. and WE had to re-arrange our schedule.

Kirby was simply the best! He couldn't have been more helpful or more informative. He was respectful and polite and did an outstanding job cleaning our carpets. They look great and I have highly recommended him and Zerorez for carpet cleaning. Thanks. Cheryl

The carpets were very dirty and now they look like new.

Your very informative service man. Albert did a great job. tried very hard to get the smells out of the carpet. He keep me informed on what he was doing and why. the back bedroom that had no pet pee, smelled so fresh and clean when he was done with that room. i only wished the carpet in the livingroom and master bedroom was the same. but due to pet owners that did not take care of the carpet or the dogs and let them go on the carpet... we are going to have to take the carpet up and treat the cement and put new carpet down in thoses two rooms. but when it is time for carpets to be cleaned again yes you guys are the ones!!!

Products are straight-forward; can immediately see results. Technician had me view his work and he asked if I was satisfied or wanted anything gone over. Andrew Yesul was our technician - and the "Barry truck" was at our curb!! What fun. Andres did a great job and was very thorough in explaining what he was going to do. While I have had carpets done before by Zerorez, this was the first time I have had area rugs and runners cleaned. Wonderful! Andrew was a delight and I will be recommending him to my neighbor. I will probably have more work done when he is in the cul de saq (sofa and more area rugs).

explain the procedures and what is included on the phone before the appointment.

Bring more fans and dry the areas longer so everything is dried faster than i thought i was told it would be.

The fact that you do a good job with a clean, environmental friendly product.

Thanks for returning and taking care of our concerns

Jeremy did an excellent job cleaning our carpets. I did not rate a 10 because I thought it was expensive.

Very friendly and professional staff... No more bad pet urine smell in my carpeting!

I like the customer satisfacxriuin and. Accomodartiom focus...I also like the excellent aTitude aNd quality ok work accomplished by your representative He is in my opinion a. Very quality person. Thank You. Name removed

Timely arrival and good work.

very courteous personnel, obvious integrity. Thank you for the high standard.

I don't have any suggestions. Keep up dialogue with the homeowner. That helps us understand.

Didn't disappoint, but thought it was a little expensive.

The people who work for you are polite, efficient and do a very good job.

This last visit by Zerorez was the 4th time you have visited our home. As in the past, the job you have done is very satisfying. Your methods of cleaning are great, and the employees, one and all, set a great example for your company. We will see you again in a few months. THANKS !
Gordon & Janice Mead

your fleible pricing is not consumer friendly. I got five different pricings for my small condo, including three while the tech was in my home. This does not instill confidence. The workmanship was very good, the ill will created by your pricing diminishes the good work done by your techs.

No soap, no perfume just clean.

Excellent leaning job. Reps were very thorough. Re-cleaned any items that needed it.

no crunchy carpet and it dries faster..my carpets actually LOOK cleaner than they have ever looked after cleaning before..

we paid extra for a special treatment and did the wrong room, after he came out of the wrong room, he said he thought it was the master bedroom. clearly it was not the master, and did not offer to correct his mistake and do the correct room, he said it would be extra. that was poor customer service.