Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86650 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 12, 2013 — Rated 9 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Chemical free and dries fast.

Report a concern   October 12, 2013 — Rated 8 out of 10 by D.P. Zerorez Phoenix
What could we do to improve?

lower pRices and back off a bit on the upselling

Report a concern   October 12, 2013 — Rated 9 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

that you use water only

Report a concern   October 11, 2013 — Rated 10 out of 10 by Loretta & Earnest Feaster Zerorez Phoenix
What do you like about our products and services?

Service tech was great and products were good. there was no residue and all spots dis-appeared..

Report a concern   October 11, 2013 — Rated 10 out of 10 by T.L. Zerorez Phoenix
What do you like about our products and services?

We have had our carpets cleaned by other companies but their service did not even compare to the job by Zerorez! The carpets look like new, Brian Hamilton was courteous, knowledgable, professional and a pleasure to work with. The phone staff was also courteous and pleasant. The Zerorez product is amazing! We've tried numerous products to get soap scum off the shower door but nothing ... that is until we tried the Zerorez spray. Came off easily and on the first try. LOVE the company and product!

Report a concern   October 11, 2013 — Rated 10 out of 10 by Jane Pickens Zerorez Phoenix
What do you like about our products and services?

My carpets got clean. Smells good. Dried pretty fast.

Report a concern   October 11, 2013 — Rated 10 out of 10 by Paul erdmann Zerorez Phoenix
What do you like about our products and services?

Friendly tech - on time - as quoted - carpets look great!

Report a concern   October 11, 2013 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

I was not here to see the work being done but am really pleased with the look of my carpet.

Report a concern   October 11, 2013 — Rated 10 out of 10 by B.K.B. Zerorez Phoenix
What do you like about our products and services?

We really like how clean our carpet is. We like our technician, Derick From. He's friendly, and provides great customer service.

Report a concern   October 11, 2013 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

The service was A+. Jonathan and Steve were very professional and did a great job at getting my carpet clean.

Report a concern   October 11, 2013 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

Great Job!

Report a concern   October 11, 2013 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Tyler was very pleasant and took time to explain product. Carpets dried VERY quickly and were nice and soft.

Report a concern   October 11, 2013 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

Excellent clean. Helpful, diligent cleaner.
Please tell him he's awesome!

Report a concern   October 11, 2013 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Best carpet cleaning ever. Fast, on time, and didn't try to up-sell.

Report a concern   October 11, 2013 — Rated 9 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

The actual techs that come and do the work could not be better, but...the service person on the phone when I made the appointment almost made me choose someone else. She was horrible! The only reason I continued with my appointment is I have used you before and knew that I had a good experience with the techs and work that was done.

Report a concern   October 11, 2013 — Rated 9 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

prompt and quick

Report a concern   October 11, 2013 — Rated 9 out of 10 by C.T. Zerorez Phoenix
What do you like about our products and services?

The quick professional job.

Report a concern   October 11, 2013 — Rated 10 out of 10 by Michael Moore Zerorez Phoenix
What do you like about our products and services?

the technician did a really good job thank youyours truly Michael J more retired Navy

Report a concern   October 11, 2013 — Rated 10 out of 10 by C.Z. Zerorez Phoenix
What do you like about our products and services?

no smelly chemicals, carpet looks brighter and even though the carpet is old and very dirty it came out better than we expected

Report a concern   October 11, 2013 — Rated 7 out of 10 by J.S. Zerorez Phoenix
What could we do to improve?

It wasn't exactly as fabulous as the radio commercials make it out to be. I paid the higher rate for the highly touted outcome and I guess I was a little disappointed.

Report a concern   October 11, 2013 — Rated 10 out of 10 by Diane Granger Zerorez Phoenix
What do you like about our products and services?

I love the look and smell of clean carpet! Always satisfied with the professionalism of the service technicians!

Report a concern   October 10, 2013 — Rated 10 out of 10 by M.S.K. Zerorez Phoenix
What do you like about our products and services?

Prompt, courteous, nice, clean carpets.

Report a concern   October 10, 2013 — Rated 10 out of 10 by Pat Meshew Zerorez Phoenix
What do you like about our products and services?

The process was very interesting.And these are the cleanest my carpet have been in about 5 years. I can't even see where the clean carpet under the couch and the newly cleaned carpet meet. Normally there are still traffic patterns, but today I don't see any.

Report a concern   October 10, 2013 — Rated 10 out of 10 by E.O.B. Zerorez Phoenix
What do you like about our products and services?

No Residue in my carpets

Report a concern   October 10, 2013 — Rated 10 out of 10 by Kerry Johns-Vano Zerorez Phoenix
What do you like about our products and services?

i love the fact that they do not leave residue behind.
i love that the products are green
i love the clean feel they leave behind
i love the fresh smell - it just smells clean
i love the friendly staff - they care and work hard to get every spot out of the carpet
Excellent Job!!! Thank you.

Report a concern   October 10, 2013 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

No harsh chemicals.

Report a concern   October 10, 2013 — Rated 10 out of 10 by Leo Ladehoff Zerorez Phoenix
What do you like about our products and services?

Good service, nice people, cleaner carpets

Report a concern   October 10, 2013 — Rated 10 out of 10 by Peggy Keane Zerorez Phoenix
What do you like about our products and services?

The Zerorez rep was very thorough and exact when explaining and quoting me prices. He was not in a hurry to finish, he did an excellent job. My carpet looks new!

Report a concern   October 10, 2013 — Rated 10 out of 10 by S.T. Zerorez Phoenix
What do you like about our products and services?

Great

Report a concern   October 10, 2013 — Rated 8 out of 10 by J.B. Zerorez Phoenix
What could we do to improve?

Have the customers history available when scheduling. Nearly every time I use your service, there is a discrepancy is what is provided. Do you pre treat, do you rake, what rooms are counted as two rooms, etc. it would make for fewer frustrations when the worker arrives


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