- Phone: (480) 507-2419
- Visit Website
based on 84378 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good job, on time, pleasant service person
The prompt service and the young fellow Andrew Yesul was so careful with everything. The carpets look fantastic. He went over all the costs before he started and that way there were no surprises. Great experience. Greg Wyatt, Scottsdale.
Do business in Alaska, our other home.
I believe that this time having Zeroez cleaning my rugs, they are cleaning than they have ever been. What I like most though was Kirby the gentleman who was here to clean the carpet. I had asked for Wally just because my friend Sally Branch always your company and highly recommended Wally. Well to be honest when I asked Kirby if his name was Wally I was alittle disappointed. I was so very wrong, Kirby could not have been nicer, patience with my dogs, and such a gentlemen. Nothing against Wally, I don't even know him, but I am so very happy that Kirby was the one to clean my carpets. Thank you Kirby for doing such a wonderful job, and for being so polite and nice. Katie and Sara say hello.
I am pleased with the results but had doubt with the lack of communication and the lack of knowledge with whom ever book my appointment when I called. The gentlemen who cleaned the carpet was accommodating after finding out the in comvient situation I was left in. Although I felt like I was over charged for the amount of space that was cleaned. Thank you
First name removed Martinez
The gentleman who came to my condo was awesome but my appointment was for hardwood floor cleaning. The service tech was informative and honest but I should have been informed of the spray & mop process before the day of my appointment. I had been having some issues with some residue on the floor and had high hopes that there was a process (e.g. steaming - not just a product) that could help. Spray & mop just didn't do the trick. At the end of the day, I purchased the water because of a successful add-elbow-grease spot test and have been on my hands and knees cleaning my floors - the very task I hoped I could hire a service to help do. No complaints against the tech or the water, though. He was 10 minutes late beyond the 2-4pm window but made up for the delay with a pleasant and genuine disposition. Bottom line is that I knew what I was in for in advance and could have paid for the help and not just the water. I had my hopes up and then they were dashed.
Best carpet cleaning we have ever had.
The wonderful way my carpet looks and feels!! So refreshing !! I really like cleaning
other living surfaces with Zerorez Empowered Cleaning Fluid without the need for harmful
detergents and surfactants. It was good not worring about our two cats.
It truly is the RIGHT way to clean!!!
Kirby Lacy, the technician was very friendly and did a great job on our old carpet.
It cleaned the carpet very well. And your associates were very courteous and thorough.
I had both my carpet and tile cleaned. Both techs were on time, polite and did an outstanding job.
The service. Joel Leon the serviceman who came yesterday worked very hard and was most helpful.
How quickly & beautifully our carpets dried & the professionalism of our carpet cleaner.
Prompt, courteous service. Friendly and helpful technician. Very clean carpets! Covered wall corners which was nice because house had just been painted the day before. Clean equipment.
professional employees, carpet looks great
No chemicals are used; no residue
Worked beautifully - tile looked new. I was so excited because it was so diety.
The carpets were well cleaned. There was a small problem and you took care of it right away.
Thank you
I like the idea/of no soap. There's no way all the soap gets sucked out with regular steam cleaning.
I actually recommended Zerorez to a friend and I'm pleased to say I'm very happy with the results.
Thank you so much Zerorez :)
The technician was very nice and very careful with our furniture and walls. Carpet cleaned up nicely and most dried within 2-4 hours. One area which I was disappointed. We added on the cleaning of our kitchen chairs (4) for an additional charge. The end result was less than satisfactory. Did not see a noticeable improvement.
We had our carpets cleaned a week ago and, on the spur of the moment, had a sofa and loveseat cleaned as well. The carpet was cleaned well, all spots removed and traffic areas look so much better. There was no chemical odor and the drying time was less than 6 hours.
The fabric on the furniture is a single color, velvet-like texture and difficult to work with so it showed the track marks of the cleaning wand. Because they couldn't be brushed away after drying we called them back to ask what could be done. Cory, the original technician, returned, redid both pieces and took care to brush the nap of the fabric into place. They now look great.
I am so pleased with the professional attitude and willingness to ensure customer satisfaction that I'll definitely call them again.
There was no odor at all at any time; there was just a light citrus scent which was nice.
The technician very informative and did a very good job on my problem areas! It looks great! I feel like I have new carpeting again!!
Thanks
First name removed
They make my carpet look like new. It's amazing what the "after" looks like. I also love the water to mop my tile floors with. It doesn't leave streaks.
Service man did more than was required.
We have had our carpet cleaned by several other companies and we have NEVER seen it look as great as when it was done by Zerorez. We also had our tile / grout cleaned and our floor looks amazing!
The prompt arrival of the technician.
The greenness of the product and the polite hard working service people.
So fare everything. I haven't tried the Travertine cleaner yet, but when I do, I will let you know how the product faired.

Prompt arrival time, courteous and friendly technician and a job well done!