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based on 86650 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No "crunch" in the carpet!
The quick service and friendly employees, and the water, whatever it is, everything makes a great cleaning Iv'e used you several time and been very satisfied.
Excellent service, great price. Zerorez staff and technician are very professional and friendly. Thank you for a great service.
Everything was as promised--time of arrival, length of service, quality of service. Greatly appreciated. Feels so nice not to have "crunch" after feel in my carpets after cleaning. Thank you!
Professional and courteous personnel. Would not hesitate to recommend Zerorez to our friends.
did an excellent job very neat and timly
Got the carpets really clean. We have 25 year old carpet and it hasn't been cleaned professionally for a long time.
Best cleaning ever. Nick Merrill was awesome, he takes pride in what he does and provided fabulous customer service. I did not have cash on me for a tip and wood really like to get him something. How would I go about doing this
Carpets look amazing! Only wish I started having zerorez clean sooner :)
Eric was outstanding and when i do recommend zerorez, i will make sure that i tell then to ask for ERIC
Lower prices and get rid of bogus environmental fee
Make sure the obvious spots are cleaned and removed. And if a home owner asks for a small area to be recleaned before the tech leaves the tech shouldn't make them feel bad for asking.
No residue, good results
Nick came in and explained the process before he started and made me feel comfortale about the job he was going to do. I liked the outcome.
That you don't use chemicals
I like that it's just water and no soaps,etc. The technician was so nice and friendly and answered all of my questions. He was very professional, and made sure I knew the cost of everything before he began. My carpet and tile hadn't been cleaned since we moved in over five years ago, and it looks so good now. I'm glad I heard about you on the Mike Broomhead show.
It's green. It was quick and thorough. The tech was polite, friendly and helpful.
Excellent professionals. Wonderful job on getting soil and odors to go away. For my home, a reminder to turn on the AC fans and open windows if possible, seems it took my home overnight to completely dry and the home became humid. Also was hoping that my office floor carpet stain would have come out, but realize they did the best possible job with the carpet they had to work with.
There is no soap used and the service rep. Was very knowledgeable.
The service was great and your technician was friendly and professional.
he was early for our appointment..very friendly.and extremely knowledgeable...the carpet dried in no time
Nick - was awesome. He did a great job! I am a fan for life. It was so nice to have someone that was professional, kind and so considerate - who also educated me on the process Zerorez uses. My carpet looks almost brand new. I will be recommending you to all my friends. Got some great tips too. Thanks again Nick.
Sincerely,
Darcy Child
Honesty of the cleaning techs. My carpets always look great!
MY carpets are clean and not crunchy to walk on. and it only took a few hrs to dry.
Very professional and prompt.
the cleaniness, no odor
Best carpet cleaning I've ever had.
The cleaning was excellent. The carpets look new. The Zerorez representative was extremely knowledgable and answers any questions that I had. I will definitely be scheduling another clean in the future and will specifically request that they send Nick.
always pleased with Zerorez, will not use another company, technician was great would request him again, next is the Tile. Kathy Melvin

They work really well The only thing is that when the carpet dried this time it's is all crunchy and feels like there is powder all over it.
It feels like they forgot to rinse the soap out.