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based on 84381 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The quote was fair and the technician was knowledgeable. The items came out great.
They cleaned my carpets exceptionally well, I can't believe how soft my carpet is now. It was also a quick service and your reps were very professional.
Clean great, technicians are friendly. The phone reps are always personable and knowledgeable and the person that calls to confirm seems so on top of things!
Very professional and on time.
The chair cleaned well and the carpets are soft and not stiff after they dried.
Great people. Friendly and professional. Great cleaning of our carpet. Thanks!
Thetechs that were here were very thorough and courteous. They arrived when theysaid they wouldand did a wonderful job. My carpets have never looked cleaner.
The technician was punctual and very respectful of our home. He cleaned up after himself and left no mess. The carpets came out clean and picture-perfect. The price was a bit higher than other comparable companies, so I hope the clean carpet results last a long time.
Great everything is wonderful
No harsh chemicals, friendly service, great job on cleaning carpet and tile
The service was very efficient and the carpet dried very quickly. It felt very fresh.
I sent an long email explaining this already.
excellent carpet cleaning and tech was very polite and excellent work and customerservice
I liked the knowledge of the technicians, and they also gave me advise on how to care for the carpet and tile better. The cleaning was excellent, and I was amazed how the tile turned out. They were also very personable and a pleasure to work with. I wouldn't hesitate to use zerorez again.
No chemicals.
On time and excellent work
That it is water based
Excellent products that really cleaned my floors and even more excellent service by technician Troy!!!
no residue
that it is completely natural. You service man was very prompt and did a great job...However I think that $45.00 to clean an area rug when I have already contracted you to clean three rooms and the equipment is already hooked up and running was an EXCESSIVE CHARGE.
We had a great experience with your company. We built our home over 12 years ago and had upgraded carpet installed, which we hoped would stand the test of time. When it came time to get our carpets cleaned we asked around for a recommendation, but everyone we talked to said that their carpets were dirtier after getting a "professional" cleaning. So we continued to spot treat any mishaps and invested in an expensive high powered vacuum to care for our carpets. We did this for 12 plus years until hearing an ad on the radio for zerorez. The descriptions given about the process used intrigued me and I finally felt comfortable with trusting someone to clean the carpets the right way. I was not disappointed. 200 degree water and the power of a truck engine were just the right recipe to clean our carrots beautifully. Even one room where our puppy had some accidents is now visibly clean! I highly recommend Zerorez, they are THE best at what they do.
The young men who came to my house were on time and very professional. My carpet looks great! They got all the stains out and I couldn't be happier!
timely, no harsh chemicals, friendly, reasonably priced.
The stains do not reappear a month after the cleaning, and your staff members are very knowledgeable about the product.
My reasonable $120 carpet cleaning quickly turned into a $358 extravaganza. The tech was polite and helpful, but I didn't see triple the work for the upgrades. Yes, I added a 4th bedroom, but the spraying for pet in all the rooms and protection in one room seemed high. I was over a barrel and agreed to pay the extra.
If your upgrades seemed reasonable, I would score you higher.
Specular results ! Smart technician !
Always very amazed at how clean the floors and carpets are which speaks highly about the quality of your product and have always appreciated the proffesionalism of your technicians.
Personnel were courteous and efficient. Zerorez product seems to work well.
I really like the fact that you don't use harsh chemicals and I am crazy about the Empowered Cleaning Fluid. Keith Kielholst, my service technician, gave me a spray bottle and cloth and told me to try it on my window that was so dirty. I went nuts cleaning the window (which was streakless after using the cleaner), my stainless steel refrig., stove top (which was so gunked up and I didn't know it) and numerous other areas. Naturally I bought the stuff. I told my neighbor about it, she tried it and love it too.
I love that it doesn't leave residue and my carpets are sparkling clean.