Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84382 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 7, 2013 — Rated 10 out of 10 by Mary Jane Hacker Zerorez Phoenix
What do you like about our products and services?

There was a major change in the appearance of our carpets after cleaning. More so than with other cleaning companies. We also appreciated the advice of the technicians as to how we can mainatain this condition.

Report a concern   September 7, 2013 — Rated 10 out of 10 by S.I. Zerorez Phoenix
What do you like about our products and services?

The guy was outstanding and did a super job.

Report a concern   September 7, 2013 — Rated 9 out of 10 by P.E. Zerorez Phoenix
What do you like about our products and services?

The service tech was great!

Report a concern   September 7, 2013 — Rated 8 out of 10 by C.D. Zerorez Phoenix
What could we do to improve?

My sofa did not have the dirt removed from the front of my couch. I felt that more explanation and testing of the hard areas could of been done. I think it was expensive for what was done. I am satisfied with the carpets thus far.

Report a concern   September 7, 2013 — Rated 10 out of 10 by Jan Laurant Zerorez Phoenix
What do you like about our products and services?

convenience, quality, good workmanship, courtesy and professionalism

Report a concern   September 7, 2013 — Rated 10 out of 10 by L.L. Zerorez Phoenix
What do you like about our products and services?

It is the best my carpets have ever looked after getting them cleaned! The staff was friendley and very professional.

Report a concern   September 7, 2013 — Rated 10 out of 10 by Maureen Trujillo Zerorez Phoenix
What do you like about our products and services?

Zerorez stands by their services in quailty, professionalism and customer satisfaction

Report a concern   September 7, 2013 — Rated 10 out of 10 by M.N. Zerorez Phoenix
What do you like about our products and services?

Prompt, polite, professional servisse at every stage from initial contact to delivery

Report a concern   September 6, 2013 — Rated 10 out of 10 by Renee Catalano Zerorez Phoenix
What do you like about our products and services?

Quality job, professional and friendly people!

Report a concern   September 6, 2013 — Rated 10 out of 10 by Suzi Figueroa Zerorez Phoenix
What do you like about our products and services?

First of all your technician arrived promptly and was so very professionally groomed and dressed. I liked that. Secondly, he got right to work and was efficient. Thirdly, I was simply amazed by the cleaning results. This particular home was one I've rented for two years and when I moved in there were noticeable stains STILL in the carpet after having been cleaned. A year later I had them cleaned yet again and STILL there were visible stains. This time...ALL WAS GONE! Lucky new tenants have the benefit of ZEROREZ-ified carpets. I was sure to tell them and the property management company that they need to just use ZEROREZ from now on.

Report a concern   September 6, 2013 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

The over all services was great!!! And my carpet looks amazing!!!!

Report a concern   September 6, 2013 — Rated 10 out of 10 by Carrie Richer Zerorez Phoenix
What do you like about our products and services?

Friendly professional service. Actually showed up on the time frame promised. Quick dry time and unoffending scent to the cleaning solution.

Report a concern   September 6, 2013 — Rated 10 out of 10 by P.H. Zerorez Phoenix
What do you like about our products and services?

The results!

Report a concern   September 6, 2013 — Rated 10 out of 10 by Susan Trogan Zerorez Phoenix
What do you like about our products and services?

Carpet cleaning tech arrived early & was very knowledgeable about the cleaning process and took time to explain it. Tough traffic stains were removed to like new condition. The tech was very careful to not bump walls or overspray solution onto furniture. The cost was more than other carpet cleaning services however we got what we paid for.

Report a concern   September 6, 2013 — Rated 9 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

Personnel very much on time, neat, and i liked the job they preformed.

Report a concern   September 6, 2013 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

FaST SERVICE AND ONTIME.

Report a concern   September 6, 2013 — Rated 0 out of 10 by S.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My carpet was not really dirty just did not smell fresh and it does not smell any better now.

Report a concern   September 6, 2013 — Rated 10 out of 10 by Angie Smith Zerorez Phoenix
What do you like about our products and services?

I have used MANY different carpet cleaning companies but none have done this great of a job! Seriously! So happy with it. And Josh was awesome!

Report a concern   September 6, 2013 — Rated 10 out of 10 by Pamela and Robert Hunt Zerorez Phoenix
What do you like about our products and services?

The carpet cleaning service results were very good. Your technician was very professional, timely and polite. And he did a great job. And the carpets look, and feel, great. Thanks.
R. J. Hunt

Report a concern   September 6, 2013 — Rated 10 out of 10 by H.G. Zerorez Phoenix
What do you like about our products and services?

No res

Report a concern   September 6, 2013 — Rated 10 out of 10 by Sarah Salamon Zerorez Phoenix
What do you like about our products and services?

No chemicals!

Report a concern   September 6, 2013 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Exceptional service, professional, and quality of work.

Report a concern   September 5, 2013 — Rated 9 out of 10 by T.S. Zerorez Phoenix
What do you like about our products and services?

The outcome of the cleaning and the service.

Report a concern   September 5, 2013 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

My carpet was in horrible shape because of my darling animals, both cats and dogs. Ken Brooks was my technician and he did a really great job! It was a very tough job and he made the carpet look good.

Report a concern   September 5, 2013 — Rated 10 out of 10 by J.K.B. Zerorez Phoenix
What do you like about our products and services?

Casey and Zerorez were very professional. They called the day before to remind us and they called again the day they were to arrive. Casey put protective corners so the main hose would not rub on the corners of my walls. He also gave use plastic covers for our shoes so as not to dirty the rugs while they were drying. The job was a little expensive but I believe we got a good job.

Report a concern   September 5, 2013 — Rated 10 out of 10 by K.R. Zerorez Phoenix
What do you like about our products and services?

Customer service was excellent. The technician was helpful, cordial and did a great job. My carpet had never been this clean!

Report a concern   September 5, 2013 — Rated 10 out of 10 by Tammy Wagner Zerorez Phoenix
What do you like about our products and services?

Amazing clean!!!

Report a concern   September 5, 2013 — Rated 6 out of 10 by S.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

told carpet was ten years old, don't expect too much--not too impressed

Report a concern   September 5, 2013 — Rated 10 out of 10 by N.M. Zerorez Phoenix
What do you like about our products and services?

Zerorez does a great job!

Report a concern   September 5, 2013 — Rated 3 out of 10 by C.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Our carpeting in our 5th wheel trailer looks good now, but has a very musty smell. I don't know how to get the smell out. I thought your product was better and I paid $454 to clean my unit. I deserve a 100 percent refund


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