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based on 84381 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your representative who cleaned our carpets.
great job with great results. Excellent technician, professional and knowledgeable.
There's not a soapy crusty feeling after the carpet or couches are cleaned. The staff was very professional and informed
Good worker. Like the alkaline water. However, noticed after he left & carpet dried, still some stain showing from spagetti spot. Can anything further be done?
Good product and superior service.
Good job !
Gets the tough stains out and makes my carpet almost look new again.
Thank you
KC was the utmost professional from the moment I opened the door to the moment he left. He took great care in protecting my home, worked hard to complete my cleaning and produced beautiful results.
fast drying even in the humidity. Carpet felt clean.
Your technician was great!
Our appointment was confirmed as expected, the technician arrived within the window stated, he exlpained things clearly, worked efficiently and was very professional.
You performed satisfactorily. I just don't understand how my hallway "grew" between visits. Either your technician was wrong in the past or your technician was wrong in the present.
Great Results
The carpet was cleaned the way I expected. He pre-treated it and then cleaned it in two directions. It was not soaking wet when finished.
I am sensitive to chemicals and for a short period of time I did not like the smell of something. That did not last long but was almost an issue.
I definitely will use the service again and have all ready scheduled my son's house to be cleaned.
The gentleman who cleaned the carpets was helpful and informative.
To add to this our carpet is 16 years old and when completed and dried looked like new.
Thanks for the service. Shirley
no chemicals
The carpets came out beautifully, they are cleaner now than when we moved into our rental home. Our home now feels, and is, clean and bright! Your technician was wonderful, kind, and informative. In the future we will use Zerorez for all our carpet or tile cleaning needs and definitly recommend them to all our friends. Thanks Zerorez!
Good friendly service.
Employees are efficient, courteous and knowledgeable. The cleaning process was terrific - no fumes to deal with for days after the cleaning. Your technician was delightful - crisp and clean - even when he was sweating profusely - and he knew exactly what he was doing. The process was to the point and was finished in much less time than previous companies. And, my carpets have stayed clean! No old residue coming out after they dried. I will definitely use you again and have already recommended you to a friend.
The carpet cleaning results were nothing short of amazing. Our carpeting is a very light color and we were thinking of taking it out because there were always dark spots remaining after they were cleaned, even though they are only about five years old. When Andrew finished, the carpets looked better than they had in years! I couldn't be more pleased.
Your technicians were great people, efficient, professional and friendly. My carpets look great. I plan to have you back for an area rug!
The carpets look great. We have a baby and a dog so it's nice not to have a lot of chemicals used. The techs were great!
you company does a good job. I thought I was going to have to replace a carpet, but your company was able to clean it.
The people who come are very nice and professional and i have had two of my houses done and they both came out terrific.
Price
TIMELY AND THOROUGH WITH FOCUSED ATTENTION BACKED-UP BY EXPERIENCED PEOPLE WHO WILL WORK WITH HOMEOWNERS' INSURERS.
Great service people, Awesome job, very professional and efficient. Did an super job, left house clean and fresh. I Would highly recommend these folks to everyone.
I've used your carpet cleaning services twice, and twice, you were: on time; friendly, but professional; thorough and conscientious. Thank you!
You provided us with excellent and friendly service and a beautiful result!
Your staff was very friendly and helpful and my mattress is clean. Thank you! Just wish you guys had deals for cleaning more than one mattress at a discounted price like you do for the carpet.
Service was prompt, efficient and Shan went above and beyond what I expected. My carpets look great.
good job JP