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based on 84399 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick and thorough sevice
Fast quality service. Polite and punctual staff.
The technician did an excellent job. He was professional, prompt to the appointment time and friendly.
Fast, friendly, convenient relatively affordable
Very effective carpet cleaning method. Great service and knowledgeable agents.
Good communication
The technician was friendly and efficient
Tech was very knowledgeable
The customer service was wonderful and the results were fantastic!
Zerorez has been our go to when we need our carpets cleaned. Alex, our technician, was thorough and knowledgeable. We appreciate that he kept us informed as he was completing an area and/or if there needed something to be called out on the area. Are carpets are clean and the stains we had gone. Scheduling was easy and pricing fair.
I've used Zerorez before and was very pleased with service. On Tuesday, Josh came and cleaned carpet and tile. They done a wonderful job. Definitely would recommend to any.
Got the carpets clean. Thats all I asked for. Very mild attempt to upsale. Took no for an answer very well.
No chemical smell. Cassie was fantastic!
Carpet looks so good and Matt our service technician was just wonderful to work with!
The service people are courteous and very careful with my possessions. The liquid used
does a great job cleaning up my carpets,A good value.
Jeff washed my carpets. He was amazing. Super happy and great attitude. He was very professional, explaining and advising on some topics I asked him about regarding carpet treatments and pets.
My carpets and rug look great!
The carpet was very clean with spots removed. Xavier was professional and did great work, and informative
Excellent service.. Right on time. Explained the process.. Very neat and tidy as he was cleaning everything.. We would definately have them back again..
The carpet isn't stiff after cleaning, no residue, and it dries quickly. The technician was very pleasant and knowledgable.
Excellent service.
Joshua and Romero were courteous, on time, professional and covered different options available for my tile floor and area rugs cleaning and restoration.
When they were finished, I commented I thought the floor looked like a new installation.
I will defiantly contact ZeroRes for any future floor and carpet cleaning.
Jordan, the technician was efficient and knowledgeable. My carpets had some pet stains, but Jordan made them completely disappear. Great job.
The technician was on time and very polite and courteous.
Carpets were super clean. I’ve used many others before and your company is by far the best.
The technician was amazing great job there. I would like to see the carpet grooming machine that fluffs up the carpet used first like some other companies do. If you combined that with the cleaning power of zerorez there would be no comparison. Without it though I have to say my carpets looked more refreshed with the other company, that used the carpet fluffer machine before cleaning.
I have been a customer with you for years and was always imprressed with your service. Not so much yesterday. There are terrible sticky spots all over my house tile making it look worse than before you arrived. I called customer service right away to tell them and had to reschedule (better be free) I have company comming for the holiday and half of my furniture is still in the garage and the rest is on beds, in closets or will end up again outside. Very disappointe in your service this time. I hope it gets better next week. BTW- I have witnesses as to the mess all over the house. What went wrong this time?!?!?!? First name removed
The tech called and asked if he could come early. The Tech reviewed the area and then outlined what he was going to do. Got right to work and completed the job quickly, but at the same time doing quality work. Once the carpets dried they looked so much better.
Fantastic Company, Chris was absolutely amazing and meet all of our needs. We will be using Zerorez again!
I have tried many companies and without a doubt Zerorez is the BEST!!!
The estimate that they quoted was accurate. Any additional treatment done to our carpets was optional. No pressure to do so. We did choose to safeguard our cadets. The technician who cleaned our carpets was very pleasant and did an excellent job. Our carpets look great!