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based on 84393 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very great guy
Everything was first rate. Cesar (hope I spelled it right!) the technician was friendly and and answered all my questions. I am very happy with the service and will use them again.
Great communication as to arrival time.
They cleaned cushions on our outdoor furniture and did a great job!
We've been using Zerorez for several years now. The carpet cleaner (Rob) was friendly and professional.
I'll ask for him when it's time to clean the carpets again.
Timely, efficient and good explanations about product and service
Your technicians are always on time; they are polite and courteous; they explain everything; and they do a great job! The particular technician that came to our house did not use the blue booties on his boots and I had some but didn’t think about it until after he left. Also, he didn’t ask us about protectant and I also didn’t think about it until after he left. It’s my fault for not requesting the protectant but it would have been helpful if he asked whether we wanted it or not. Otherwise good job!
How clean the carpets are when finished. Very short drying time. Company is very easy to work with when scheduling or making changes.
Easy to schedule. Great results.
Everyone i I talked with , were very friendly, including your technician Aaron, plus he did a very nice job cleaning my carpets and I thank him. The only drawback was , that I had called at 7:30 AM to see if I was first on the roster,, because I had to drive out from town to be at my house on time… so I arrived at 8 AM and at 8:45. I called your rep and was told that the tech was running behind and it would be 9:30-9:45 AM , and I told your rep that because my house was completely empty that I was going to the neighbors until the cat got there, and he said he would notify me 20 minutes before arrival ….. I once again called your rep at 9:45 to see how much longer I had to wait and that’s one they checked and the tech had been waiting out in front of my house for 30 minutes !!! needless to say, a waste of time for both of us, but it all ended up all right, I guess this is misunderstanding. Aaron is a fine young man, and a good worker. I will definitely recommend your service to others, as you were recommended to me from our neighbors. Thank you., Cathie Gibson.
The rugs didn’t come out as clean as I thought they would. You can still see heavy traffic areas.
Sean was on time and took extra effort to spot clean and add other areas with little or no extra charge. It's very satisfying to know the carpet is really clean.
Like that theres no chemicals! My carpet wasnt soaked and dried really fast! And it wasnt crunchy to walk on after it dried! My tile is getting cleaned next week! I cant wait!
The young lady did a fantastic job....I would like to have her again.
The clean product. No harmful chemicals
always professional great service and techs that care about their work
The service was easy to schedule at a reasonable price. The technician was running early, called ahead, and cleaned the carpets in no time. I had a pleasant experience with everyone I spoke with and the carpet looks and smells great!
Great service & communication!
The tech did a great job for us. Thank you!
Excellent and efficient service. The carpets look as good as when they were new. Our technician, Cassie , was diligent, personable and professional.
I like the idea of no residue; my wool rugs feel great under foot
They did a fantastic job!
There was a film left on my tile and 2 different Technicians came out until it was fixed properly and looked so good
consistently excellent service.
The estimate that they quoted was accurate. Any additional treatment done to our carpets was optional. No pressure to do so. We did choose to safeguard our cadets. The technician who cleaned our carpets was very pleasant and did an excellent job. Our carpets look great!
Quick and thorough sevice
Fast quality service. Polite and punctual staff.
The technician did an excellent job. He was professional, prompt to the appointment time and friendly.
Fast, friendly, convenient relatively affordable
Very effective carpet cleaning method. Great service and knowledgeable agents.
Fast, efficient, and transparent!