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based on 86297 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great results for a reasonable price
The technician was knowledgeable, professional, and excellent. Appreciated his communication and hard work. Hightly recommend.
Easy to schedule and the crew was very efficient and respectful. I wish I wou have been told the room size maximum before as my family room was over the amount which caused an additional charge.
Carlyle did a very thorough job and even removed a stain that a previous carpet cleaner couldn't! I will be using Zerorez again!
The technician was great. Next time I will specifically ask for him. He made sure that we were completely satisfied before he left. Great service from him!
First time and last time using them. Horrible job.
The last tech seemed more interested in getting done and out of there than doing an exceptional job, which I was used to with the other techs.
Very friendly and knowledgeable. Did a fantastic job! Thank you.
The cleaning guy, Jose was very nice and friendly and explained the pricing on things I wanted done and took care of everything very efficiently. My carpets had traffic patterns in them but now they look brand new.
Reliability:** "I can always count on your team to deliver consistent, high-quality service. It's a relief knowing my carpets are in good hands."
Great carpet cleaning service and very nice technician!
Great technician...
Very professional, great communication and clean carpet as always.
One room looks like it was never done. Very unhappy with results of that room.
Excellent professionalism.
You guys always do a great job. The technician was polite, respectful and did an awesome job. Thanks!
Cleaning and technician were great, just some little things... uncontrollable but nothing is perfect.
Tech cleaned up after him self but still some spots remained, no big deal. Job was done well, tech was friendly and informative.
Would definitely use again.
Fast and friendly!
The tech did a good job and was friendly
Great job and the techs were here when they said they would be here
Fast work. No sales pitch.
From scheduling the appointment meeting the technician and watching the end result not but great things to say
Good job!!
The carpet cleaner was very nice and did a great job.
While the carpet technician was very professional and friendly, I was disappointed with my carpet’s high traffic areas. After allowing the carpets to dry for over 24 hours, I used my Hoover carpet cleaner and pulled a lot of additional dirt out of those areas myself.
I've been a Zerorez customer for years because they do such a great job and have such great people! This time, Skylar (sp?) cleaned carpets in our living/dining rooms, master bedroom and master bath. Our carpets are a pale beige and 26 years old, but you'd never guess it by how clean and soft they are! I really love Zerorez and I love the company name - it's a palindrome!!
Like the type of cleaning agents used. No residual, no crusty feeling. Cleaner was on time and did his job.
Carlyle was superb. Professional, diligent, thorough, and kind.
Timeliness, willingness to go above and beyond, quality of work.
After talking to a service rep about the poor job done on carpeting the last time they immediately sent out a "senior workperson to redo the cleaning job. This person did a wonderful job and really restored my carpeting and I am so pleased with the result. This was great customer service and not often encountered.