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based on 84390 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Serviceman was very professional. The carpet was well-cleaned. The cleanser worked well but I didn't buy any because of the price.
very thorough!
The carpet was very clean and dried very quickly. Companies we have used in the past have always left the carpet so wet, it was not dry until some time the following day. I like the fact that no chemicals are used either. Jeff was very nice and professional.
I didn't think that with all the hype about your product it wasn't any better than any other cleaning companies that I have used.
On time, organized, and the guy doing the work was great to work with.
Great product and service. Professional cleaners who take the time necessary to produce a great result.
I wasn't home when they did the job, but I spoke to my service man on the phone. He was very personable, understanding about my dogs and very nice. When I came home, I could immediately tell the difference in my floors. They are Perfectly clean. I think you can eat off of them! LOL
Thank you!
Do not understand your survey. We are completely satisfied with the results so far.
The completeness of the service. No loose ends. The confidence your technician has is back up by the products performance.
They came on time and did a great job cleaning my carpets.
The technician was friendly and knowledgeable. My carpets and couch look great!
The price for spot treatment for pets is ridiculous! There were a fair amount that we were hoping to get done, but for $25 each plus another $15 for the odor thing, we may as well just buy new carpet!
Doesn't leave residue, dries quickly, cleans well
Carpet looks fantastic! Tech was delightful. Showed up when scheduled :)
The customer service was great and I really liked Andrew the tech., however I don't see any difference in cleaning than any other carpet cleaner. I do have some heavy traffic areas, but there are cleaner spots within the traffic area as if it was cleaned more than around it or like the tech rubbed it with something different. I'm not sure how you can improve, but I don't see any difference in your process to another co.
everything looked so cleaned and not damp or soaking wet. technician was awesome,
very neat and tidy and thorough. great experience. will have you back again for sure.
great work!
my carpet was very close to dry when the tech left. the tech was very good.
your product is excellent and the tech was so persistent with some problem areas. he was very pleasant and very knowlegeable.
Product and people
tyler was terrific. very responsive
No soap used.
no harsh chemicals, no smell, did a nice job
Service; technician was polite; explained everything he was doing; and did not leave a mess.
The technician was efficient and courteous. The carpets looked great and there was no stiffness or residue after they dried.
Everything! Since I moved into my house 11 years ago, I have never used anyone but Zerorez to have my carpeting cleaned. Zerorez is terrific, and I always recommend you when talking with friends and acquaintances who are looking to have their carpeting cleaned. Your employees are cordial and helpful and the people who have come to my house to do the cleaning have always been respectful of my house and belongings and concerned about doing a great job. Zerorez is THE best!!! Happy Holidays to everyone. First name removed De Rosso
Several years ago we discovered you and have recommended you to friends. Your personnel are
always easy to work with and our carpet always looks great and not too wet. We are winter
visitors but when necessary we will always use you.
Carpets stay cleaner for a longer time than with other services.
good service, friendly guy, came early, no chemicals

The person that came to our house was professional, and got down to business. I am satisfied with the end result.