Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84392 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 25, 2014 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

We are VERY VERY Happy with the way our carpet came out.

Report a concern   February 25, 2014 — Rated 8 out of 10 by K.R. Zerorez Phoenix
What could we do to improve?

My carpet is clean and the smells are gone, but there are still stains which I thought would get out.

Report a concern   February 24, 2014 — Rated 10 out of 10 by S.N. Zerorez Phoenix
What do you like about our products and services?

They are all natural and the results are lasting.

Report a concern   February 24, 2014 — Rated 9 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

I liked the tech (Troy) you sent out this time he was very knowledgeable and has attention to detail.

Report a concern   February 24, 2014 — Rated 10 out of 10 by Kimber Cruze Zerorez Phoenix
What do you like about our products and services?

Very freindly service

Report a concern   February 24, 2014 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

The technician did a great job. I was pleased with the service. I intend to have other rooms cleaned when I get some help to move the furniture. I intend to ask for the same technician.

Report a concern   February 24, 2014 — Rated 10 out of 10 by B.G. Zerorez Phoenix
What do you like about our products and services?

Technician was very Prompt; Very Thorough in the cleaning, and extermely courteous and professional

Report a concern   February 24, 2014 — Rated 8 out of 10 by A.A. Zerorez Phoenix
What could we do to improve?

Let people know beforehand about the protective spray and cost of it, not at the time of service.

Report a concern   February 24, 2014 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

all my spots are gone.... service person was awesome....

Report a concern   February 24, 2014 — Rated 10 out of 10 by Semija Humphreys Zerorez Phoenix
What do you like about our products and services?

I got my mattress & stairs cleaned, the smell afterwards was nice and fresh!

Report a concern   February 24, 2014 — Rated 10 out of 10 by Tammy Alvarez Zerorez Phoenix
What do you like about our products and services?

no detergents are used

Report a concern   February 24, 2014 — Rated 10 out of 10 by Colleen Smith Zerorez Phoenix
What do you like about our products and services?

The outcome of our carpet & tile cleaning is always awesome and the service is optimal! There was a problem with the truck (ran out of water) late on a Saturday evening and your service people made sure we were taken care of! So impressive! Thank you so much!!!

Report a concern   February 24, 2014 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Love your tech's and your end result. Unfortunately, my tech ended up spending half the day driving around looking for a black light to help me identify the scope of work that needed to be completed. I am not sure why each truck isn't armed with the tools to do their job properly? I had even mentioned at the time of my appointment that I would be needing pet stain removal. Very disappointing, a job that should have been complete in the morning took my whole day! I will be thinking twice about calling back again. I had also requested a first morning appointment and booked my appointment 2 weeks in advance to get that time. I was told at my reminder phone call that my appointment was set for between 11 and 1? Not sure where the breakdown happened on this one?

Report a concern   February 24, 2014 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Always a great job! Beau was fantastic, the carpet in our gym was worse than we thought and it came out like new. We give your name every time the subject of cleaning carpets comes up and have done so at least three or four times since Beau was here Friday.

Report a concern   February 24, 2014 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

very professional and dependable

Report a concern   February 24, 2014 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

good service, very clean carpet

Report a concern   February 24, 2014 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

No chemicals, easy and friendly service.

Report a concern   February 24, 2014 — Rated 7 out of 10 by B.W. Zerorez Phoenix
What could we do to improve?

there's still a dirty area on the carpet. the realtor who recommended you said he would call you to come back.

Report a concern   February 24, 2014 — Rated 7 out of 10 by E.L. Zerorez Phoenix
What could we do to improve?

Tech was not able remove some stains like radio commercial advertises.

Report a concern   February 24, 2014 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

I need to schedule an upholstery DRY cleaning

Report a concern   February 24, 2014 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

Environmentally friendly

Report a concern   February 24, 2014 — Rated 10 out of 10 by S.J. Zerorez Phoenix
What do you like about our products and services?

Good service and carpets looked great

Report a concern   February 23, 2014 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

Everything

Report a concern   February 23, 2014 — Rated 9 out of 10 by M.V. Zerorez Phoenix
What do you like about our products and services?

He was knowledgable and efficient.

Report a concern   February 23, 2014 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

On time, did a great job. Will definitely use again.

Report a concern   February 23, 2014 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

professional staff that was ( really ) concerned with my needs !

Report a concern   February 23, 2014 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

The technician was very knowledgeable and very friendly. My carpets were left very clean.

Report a concern   February 23, 2014 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

Service was excellent and carpeting looks great. Care of taken so no damage was done to corners or furniture.

Report a concern   February 23, 2014 — Rated 9 out of 10 by T.W. Zerorez Phoenix
What do you like about our products and services?

The technician was actually early and very polite, professional. My floors look great. However, I did notice the carpet was a little 'stiff/crunchy' when I first walked on it after it dried. I was contemplating the purchase of your 'power water' but I was not ready to spend another $49. A suggestion to leave a small sample bottle for first time customers to try it out before they buy the package.

I will use your service again!

First name removed Bray

Report a concern   February 23, 2014 — Rated 10 out of 10 by Kasey Lewis Zerorez Phoenix
What do you like about our products and services?

They were amazing! Todd was fast and efficient. Our carpets and grout have never looked better!!!!


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