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based on 84392 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No soaps or chemicals
My carpet and tile NEVER looked better ! ... and they are 15 yrs old!
Plus wonderful technician, Mitch !!
workers are very good at their work and very personable. The carpets looked great. thanks
Name removed
All costs are explained. Work is done with care to home and service is on time.
Keith did my carpets and was very professiona. Good job. I have already recommend Zerorez to friends. Thanks for great service.
Everyone you come in contact with is very friendly. They arrive on time & do a terrific job!
Quality of the service and friendliness of the technician. Tyler is an awesome guy!
Carpets look so good after. I am glad not to have the soap smell in my house. Technician on time and worked was very pleasant to deal with.
Honest, polite, clean service men.
The team always does a great job.
The service, quality and personal attention given by Michael.
Carpet was a little more crunchy, stiff, than I expected. Technician was very professional. Tech came in with the little booties to cover shoes, placed protective covers on all the corners of rooms to as not to scratch corners of walls...
Loved Zerorez... they were very efficient and did a great job on my carpet.... about 4 months ago we used another company and they just soaked my carpet wet for 2 days or more... this was not the case with Zerorez... it was dry like that day.... I would recommend Zerorez to everyone... I will surely be using them again ...also the prices are the best... Carlos who did my carpet was the best...
I HAVE ALREADY RECOMMENDED YOU TO 3 PEOPLE, WHO HAVE ALREADY CONTACTED YOU.
YES, I WAS IMPRESSED WITH YOUR PROMPTNESS AND YOUR SERVICE.
THE GENTLEMAN WHO DID THE WORK WAS VERY PLEASANT AND EFFICIENT.
HE ALSO GAVE ME SOME GOOD SUGGESTIONS ON CARPET CARE.
I WILL DEFINITELY CALL YOU THE NEXT TIME.
First name removed PETTIT-Last name removed
Environmentally friendly cleaning services offered. Your technicians are very professional and do a thorough job.
Carpets look like new. Very reasonably priced. Technician was very thorough and professional.
Its green
High quality work. Very punctual. Goes above and beyond to give the best possible results.
The carpet had no residue afterwards. The pre-treatment smelled great! The employee who came, Troy, was friendly and professional. He was clean cut and neat in appearance. He was very thoughtful and ensured he did not do any damage to walls, furniture, etc., by using proper protective equipment. Service was thorough yet quick. No mess was left behind! When I had other companies come before, they dumped the dirty extracted water in my driveway leaving a horrible mess. I will definitely use Zerorez the next time and recommend to friends and family!
There just aren't enough words to describe how good your service and people are!
I loved the way that your service person explained everything about your product and what the product was going to do to clean our carpet. I really liked the education of why stains seem to stay in and what things I could do after the cleaning to keep carpets nice. I really appreciated the professional way I was greeted by the service person.
Quality friendly service - carpet actually gets cleaned!
I like that there is no strong odor. Technician was very thorough. He was polite and courteous and worked very hard. He knew his product and fully explained the process he was using.
We are a repeat customer and always have had good results with Zerorez.
Very professionally run. Amazing what my carpet looks like now. Prompt and extremely respectful and informative rep.
We like how all 8 years worth of our skin oils were cleaned away from our couches, and how they are also now sanitary at the same time.
I like the method of cleaning because it doesn't leave any products that seem to attract dirt, the courtesy and knowledge of the technicians, the ease of scheduling, and the fact that every time I've used the service the technician(s) have arrived during the timeframe I was promised.
I like the fact that you are a "green" company. Your technicians are always on time and are very pleasant and efficient. I especially want to thank you for sending Tyler out to do our carpets 2/28/14. He is the absolutly most personalble technican we have had to date and very efficient.
Environment safe
No odors
1. No use of soap or chemicals.
2. Todd was our tech and very knowledgeble.
3. Was on time, even early.
The quality of the service was fine, but the price started out $119 for 3 rooms and quickly became $700 after all the add-ons. I won't do that again. It's just too expensive.